---
sourceDocument: Zurich Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/conversational-interfaces

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Configure Dynamic Translation service integration credentials

# Configure Dynamic Translation service integration credentials {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the credential and connection for your translation service.

## Before you begin

Note:  
The following content is only relevant to NLU conversations and live agent LLM conversations that use Dynamic Translation for Agent Chat.

Complete the [prerequisites for using
Dynamic Translation in Virtual Agent](https://www.servicenow.com/docs/fzsfVXCMT9sCtB0ji2jqlw "To enable dynamic machine translation, install ServiceNow language plugins and Dynamic Translation plugins. Then configure Dynamic Translation for your instance.").

Role required: admin

## Procedure

1. Create a credential for the translator service alias.  
   For detailed information, see the following topics:
   * [Create a
     credential for the MicrosoftTranslation alias](https://www.servicenow.com/docs/access?context=create-credential-ms-translation&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
   * [Configure the
     credential for the GoogleTranslation alias](https://www.servicenow.com/docs/access?context=configure-credential-google&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
   {#configure-translation-srvc-integration-credentials__ul_c5b_xmf_s5b}
2. Create a connection for the translator service alias.  
   For detailed information, see the following topics:
   * [Create a
     connection for the MicrosoftTranslation alias](https://www.servicenow.com/docs/access?context=create-connection-ms-translation&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
   * [Configure the
     connection attributes for the GoogleTranslation alias](https://www.servicenow.com/docs/access?context=configure-connection-google&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
   {#configure-translation-srvc-integration-credentials__ul_erk_snf_s5b}

## What to do next

[Activate your translation service in Dynamic Translation](https://www.servicenow.com/docs/T8l~5v_lVIED627uFsyfRg "Activate your preferred Dynamic Translation provider and mark it as the default service for both translation and language detection.")