---
sourceDocument: Zurich Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/customer-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Address sharing through account hierarchy

# Address sharing through account hierarchy {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can reuse the same address between multiple accounts within the account hierarchy.

## Before you begin

Role required: admin or sn_customerservice_manager

## Procedure

1. Navigate to AllCustomer ServiceAccounts.
2. Select an account and navigate to Related List\> Account Addresses.
3. Select New.
4. See all the locations associated with the selected account in the account hierarchy by selecting the search icon next to the Location field.  
   Note:  
   The Account field is already populated with the name of the account.
5. In the Locations pop up, select the location that you want to reuse.
6. Select Submit.
**Related concepts**   

* [Reusing addresses between multiple accounts](https://www.servicenow.com/docs/9kMy4V124f2A_XIRhS1qxw "You can reuse the same addresses between multiple account records.")  
**Related tasks**   

* [Share an address through non-related accounts](https://www.servicenow.com/docs/6svtZveWIBvMcYvLcXbpxQ "Enable your users to reuse the same address between multiple non-related accounts. This way, you can share an address between multiple accounts by using the Location field on the Account Address form.")

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