---
sourceDocument: Zurich Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/customer-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Leaderboard page

# Leaderboard page {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The leaderboard page displays the top contributors in the community, in a forum, or in
a topic.
Users appear on the leaderboard based on the number of earned points and are ranked in
descending order. You can filter the leaderboard to display information for the current
month or all-time and by a specific forum or topic.

To display the leaderboard, navigate to CommunityLeaderboard. You can also click Show Leaderboard on the
leaderboard widget. When navigating to the leaderboard from a leaderboard widget on a
forum/topic landing page, the leaderboard shows the top point earners for that forum/topic.  
Figure 1. Community leaderboard  
For each user, the leaderboard displays:

* Rank: shows the rank depending upon the selected filters (time, forum or topic)
* Name
* Profile photo (if available) or initials
* Current level: shows global, forum, or topic level depending upon the selected filter
{#gamification-ui-leaderboard__ul_szp_pwb_lbb}

By default, the leaderboard displays 10 users per page. Users can use the pagination
controls to view additional pages. Pointing to a user name in the leaderboard displays a
pop-up window with more information about the user.

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