---
sourceDocument: Zurich Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/customer-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure the health screening form

# Configure the health screening form {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Provide additional information on contacts or consumers to health screeners by adding
fields to the health screening form.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllService CatalogCatalog DefinitionRecord Producers.
   1. In the Record Producers list, search for <kbd class="ph userinput">Screen a person</kbd> in the Name column.
   2. In the Variables related list, click New.
   3. Create a variable.  
      For more information about the different types of variables and how to configure them, see [Creating variables](https://www.servicenow.com/docs/access?context=r_CreatingVariablesForFieldTypes&version=zurich&pubname=zurich-servicenow-platform&ft:locale=en-US).
   4. Click Submit.
   5. In the Catalog Client Scripts related list, open Show additional CSM fields.
   6. Add the variable to the client script as a consumer or contact field.  
      For more information on client scripts, see [Client scripts](https://www.servicenow.com/docs/access?context=client-scripts&version=zurich&pubname=zurich-api-reference&ft:locale=en-US).
   {#configure-record-producer-csm-safe-workplace__substeps_nlc_dwt_ymb}
2. Navigate to Activity SubscriptionsScript Includes.
   1. Add the variables to the HealthScreeningUtil script include.  
      For more information on script includes, see [Script includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=zurich&pubname=zurich-api-reference&ft:locale=en-US).
   {#configure-record-producer-csm-safe-workplace__substeps_izj_nwt_ymb}

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