---
sourceDocument: Zurich Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/customer-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Configure the category of a Portal Mega Menu widget

# Configure the category of a Portal Mega Menu widget {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a Portal Mega Menu widget to define a menu category and associate pages to it to be able to navigate
easily to different pages from the portal page.

## Before you begin

The UI Components for Customer Portals plugin must be installed. For more information, see [Activate the UI Components for Customer Portals plugin](https://www.servicenow.com/docs/HumVvR_KzkmkeArhQ1GapA "You can activate the UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) to enable Configurable Portal widgets. The application installs related plugins if they aren’t already installed.").

Role required: sp_admin or admin

## Procedure

1. Navigate to AllService PortalPortals.
2. On the Service Portals page, in the Title column, enter <kbd class="ph userinput">Customer Service</kbd>.
3. Select Customer Service.
4. On the Customer Service form, in the Main menu field, select the Preview this record icon ().  
   If a message appears about the application scope, select here to be able to edit the record.
5. On the Instance with Menu form, select Open Record.
6. On the CSP Header Menu form, if Portal Mega Menu doesn't appear in the Widget field, search for and select it.
7. Select Update.
8. On the CSP Header Menu page, in the Related Links section, select the category that you want to update.
9. On the Menu item form, fill in the fields.  
   For a description of the field values, see [Menu Item form](https://www.servicenow.com/docs/access?context=menu-item-form&version=zurich&pubname=zurich-employee-service-management&ft:locale=en-US).
10. Select Update.

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