---
sourceDocument: Zurich Customer Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/customer-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Customer Service Management

ft:clusterId :

    - csm

bundleId :

    - csm

workflow :

    - Customer and Industry


---

# Import sold products with guided setup

# Import sold products with guided setup {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Sold products are products and components that have been sold to an account or a
consumer. Use guided setup to import sold products so that you can track the products or
services sold to an account or consumer.

## Before you begin

Role required: admin

## About this task

This task provides an overview of the complete product sold to an account or consumer. A sold product can have child and parent sold items in a hierarchical structure.

## Procedure

1. Navigate to AllCustomer ServiceAdministrationGuided Setup and select Get Started.
2. In the Foundation Data category, select Get Started and then select Import Sold Products.
3. Upload data from an external data source into an import set.
4. Create a transform map.
5. Execute the transform map to transfer the data.
6. Verify that the data records are imported into the target table.
{#import-csm-sold-products__steps_egt_nbv_flb}

*[\>]: and then