---
sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-washingtondc-zurich

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - zurich Combined Product Files

ft:clusterId :

    - delta3zw

bundleId :

    - delta3zw


---

# Combined API release notes for upgrades from Washington DC to Zurich

# Combined API release notes for upgrades from Washington DC to Zurich {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 9, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 28 minutes to read

Consolidated page of all release notes for API from Washington DC to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family API release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading API to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-api-summary__entry__2}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for API.  
{#dfrn3-api-summary__entry__12}

| Release | Release notes |
|-|-|
| Washington DC | {#dfrn3-api-summary__entry__16} | Class | Methods | |-|-| | [GlideAggregate - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideAggregateScopedAPI&family=washingtondc&ft:locale=en-US) | [setIntervalYearIncluded()](https://servicenow-staging.fluidtopics.net/access?context=ScopedGlAgg-setIntervalYearInclu_B&family=washingtondc&ft:locale=en-US) | | [GlideRecord - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordScopedAPI&family=washingtondc&ft:locale=en-US) | [Scoped GlideRecord - updateWithReferences(Object reason)](https://servicenow-staging.fluidtopics.net/access?context=SGR-updateWithReferences_O.dita&family=washingtondc&ft:locale=en-US) | | [ProcessMiningForExternalData - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ProcessMiningExtDataBothAPI&family=washingtondc&ft:locale=en-US) | [ProcessMiningForExternalData - scheduleCaseGeneration(String externalDataSysId)](https://servicenow-staging.fluidtopics.net/access?context=ProMiningExtData-schedCaseGen_S&family=washingtondc&ft:locale=en-US) | | [ProductInstance API - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ProductInstanceBothAPI&family=washingtondc&ft:locale=en-US) | * [generatePID()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-generatePID_S_S_O&family=washingtondc&ft:locale=en-US) * [getPIDConfig()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-getPIDConfig_S_S&family=washingtondc&ft:locale=en-US) * [isProductInstance()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-isProductInstance_S&family=washingtondc&ft:locale=en-US) | | [XMLDocument2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_XMLDocument2ScopedAPI&family=washingtondc&ft:locale=en-US) | [setEnableCDATAReporting()](https://servicenow-staging.fluidtopics.net/access?context=SXMLD_setEnableCDATAReporting_B&family=washingtondc&ft:locale=en-US) | | [XMLNode - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_XMLNodeScopedAPI&family=washingtondc&ft:locale=en-US) | [isCDATANode()](https://servicenow-staging.fluidtopics.net/access?context=SXMLN_isCDATANode&family=washingtondc&ft:locale=en-US) | [Table 1. New scoped classes and additional methods to existing scoped classes] {#dfrn3-api-summary__entry__30} | Class | Methods | |-|-| | [GlideAggregate - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideAggregateAPI&family=washingtondc&ft:locale=en-US) | [setIntervalYearIncluded()](https://servicenow-staging.fluidtopics.net/access?context=GlideAgg-setIntervalYearIncluded_B&family=washingtondc&ft:locale=en-US) | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=washingtondc&ft:locale=en-US) | [GlideRecord - addExtraField(String dotWalkedField)](https://servicenow-staging.fluidtopics.net/access?context=GlideRecord-addExtraField_S&family=washingtondc&ft:locale=en-US) | | [OnCallContactPrefTemplate - Global](https://servicenow-staging.fluidtopics.net/access?context=OnCallContactPrefTemplateAPI&family=washingtondc&ft:locale=en-US) | * [OnCallContactPrefTemplate()](https://servicenow-staging.fluidtopics.net/access?context=OnCallCtPrefTemp-OnCallCtPrefTemp&family=washingtondc&ft:locale=en-US) * [copyContactPreferences()](https://servicenow-staging.fluidtopics.net/access?context=OnCallCtPrefTemp-copyCtPrefs_S_S&family=washingtondc&ft:locale=en-US) * [deleteContactPreferenceAttempts()](https://servicenow-staging.fluidtopics.net/access?context=OnCallCtPrefTemp-deleteCtPrefAtt_S&family=washingtondc&ft:locale=en-US) | | [OnCallEscalationTemplateSNC - Global](https://servicenow-staging.fluidtopics.net/access?context=OnCallEscalationTemplateSNCAPI&family=washingtondc&ft:locale=en-US) | * [OnCallEscalationTemplateSNC()](https://servicenow-staging.fluidtopics.net/access?context=OnCallEscTemp-OnCallEscTemp&family=washingtondc&ft:locale=en-US) * [copyEscalationTemplatetoEscalationSet()](https://servicenow-staging.fluidtopics.net/access?context=OnCallEscTemp-copyEsTempEsSet_S_S&family=washingtondc&ft:locale=en-US) * [deleteEscalationSetSteps()](https://servicenow-staging.fluidtopics.net/access?context=OnCallEscTemp-deleteEsSetSteps_S&family=washingtondc&ft:locale=en-US) | | [ProcessMiningForExternalData - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ProcessMiningExtDataBothAPI&family=washingtondc&ft:locale=en-US) | [ProcessMiningForExternalData - scheduleCaseGeneration(String externalDataSysId)](https://servicenow-staging.fluidtopics.net/access?context=ProMiningExtData-schedCaseGen_S&family=washingtondc&ft:locale=en-US) | | [ProductInstance API - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ProductInstanceBothAPI&family=washingtondc&ft:locale=en-US) | * [generatePID()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-generatePID_S_S_O&family=washingtondc&ft:locale=en-US) * [getPIDConfig()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-getPIDConfig_S_S&family=washingtondc&ft:locale=en-US) * [isProductInstance()](https://servicenow-staging.fluidtopics.net/access?context=ProductInstance-isProductInstance_S&family=washingtondc&ft:locale=en-US) | | [SPWidgetAccessControl - Global](https://servicenow-staging.fluidtopics.net/access?context=SPWidgetAccessControlGlobalAPI&family=washingtondc&ft:locale=en-US) | [hasPublicAccess()](https://servicenow-staging.fluidtopics.net/access?context=SPWAcsCtrl-hasPublicAccess_S_O_S_O&family=washingtondc&ft:locale=en-US) | | [XMLDocument2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_XMLDocument2ScopedAPI&family=washingtondc&ft:locale=en-US) | [setEnableCDATAReporting()](https://servicenow-staging.fluidtopics.net/access?context=SXMLD_setEnableCDATAReporting_B&family=washingtondc&ft:locale=en-US) | | [XMLNode - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_XMLNodeScopedAPI&family=washingtondc&ft:locale=en-US) | [isCDATANode()](https://servicenow-staging.fluidtopics.net/access?context=SXMLN_isCDATANode&family=washingtondc&ft:locale=en-US) | [Table 2. New global classes and additional methods to existing global classes] {#dfrn3-api-summary__entry__52} | Application | Version | API | Endpoints | |-|-|-|-| | Threat Intelligence Security Center for Security Operations | 3.0.2 | [TISC API](https://servicenow-staging.fluidtopics.net/access?context=tisc-api&family=washingtondc&ft:locale=en-US) | [POST /sn_sec_tisc/threat_intel_data/observables](https://servicenow-staging.fluidtopics.net/access?context=tisc-POST-observables&family=washingtondc&ft:locale=en-US) | [Table 3. New REST APIs and endpoints available in the ServiceNow Store] |
| Xanadu | {#dfrn3-api-summary__entry__60} | Class | Methods | |-|-| | [CMDBQBScopedScriptableAPI - Scoped](https://servicenow-staging.fluidtopics.net/access?context=CMDBQBScopedAPI&family=xanadu&ft:locale=en-US) | * createReport() * deleteQuery() * getSavedQueryExecutionDetails() * saveQuery() * updateQuery() | | [HistoryWalker - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=HistoryWalkerScopedAPI&family=xanadu&ft:locale=en-US) | walkTo(checkpoint) | | [NumberFormatter - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=NumberFormatterBoth&family=xanadu&ft:locale=en-US) | * parseWithLocale() * parseWithSeparators() | | [PDAutomationProvider - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDAutomationProviderBothAPI&family=xanadu&ft:locale=en-US) | * activateProcess() * deactivateProcess() * duplicateProcess() | | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=xanadu&ft:locale=en-US) | redact() | | [PersonalAuthAPI - Scoped](https://servicenow-staging.fluidtopics.net/access?context=PersonalAuthAPIScoped&family=xanadu&ft:locale=en-US) | * PersonalAuthAPI() * getInitiatorURL() * isTokenValid() * revokeToken() | | [PlaybookExperience - Scoped](https://servicenow-staging.fluidtopics.net/access?context=PlaybookExperienceScopedAPI&family=xanadu&ft:locale=en-US) | restartPlaybook() | [Table 4. New scoped classes and additional methods to existing scoped classes in Xanadu] {#dfrn3-api-summary__entry__76} | Class | Methods | |-|-| | [CMDBQueryBuilderAPI - Global](https://servicenow-staging.fluidtopics.net/access?context=CMDBQueryBuilderAPI&family=xanadu&ft:locale=en-US) | * createReport() * deleteQuery() * saveQuery() * updateQuery() | | [DynamicSchemaAPI - Global](https://servicenow-staging.fluidtopics.net/access?context=DynamicSchemaAPI&family=xanadu&ft:locale=en-US) | * clearDynamicCategoryCache() * clearDynamicChoiceSetCache() * clearDynamicAttributeGroupCache() * clearDynamicAttributeGroupCacheItem() * clearDynamicCategoryCacheItem() * clearDynamicChoiceSetItem() * get() | | [GlideAggregate - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideAggregateAPI&family=xanadu&ft:locale=en-US) | * getDynamicAttributeValue() - two signatures * getDynamicAttributeDisplayValue() - two signatures | | [GlideDate - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDateAPI&family=xanadu&ft:locale=en-US) | parseDate() | | [GlideDynamicAttributeStore - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttStoreAPI&family=xanadu&ft:locale=en-US) | * clear() * getDisplayValue() * getValue() * setDisplayValue() * setDynamicAttributeDisplayValue() * setDynamicAttributeValue() * setDynamicAttributeValues() * setValue() * toString() | | [GlideElementDynamicAttributeStore - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideElementDynamicAttStoreAPI&family=xanadu&ft:locale=en-US) | * getDynamicAttribute() * getDynamicAttributeDisplayValue() * getDynamicAttributeValue() * setDynamicAttributeValue() * setDynamicAttributeValues() * setDynamicAttributeDisplayValue() * setDynamicAttributeDisplayValues() | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=xanadu&ft:locale=en-US) | * getDynamicAttribute() - two signatures * getDynamicAttributeValue() - two signatures * getDynamicAttributeDisplayValue() - two signatures * setDynamicAttributeValue() - two signatures * setDynamicAttributeDisplayValue() - two signatures * setDynamicAttributeValues() | | [HistoryWalker - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=HistoryWalkerScopedAPI&family=xanadu&ft:locale=en-US) | walkTo(checkpoint) | | [NumberFormatter - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=NumberFormatterBoth&family=xanadu&ft:locale=en-US) | * parseWithLocale() * parseWithSeparators() | | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=xanadu&ft:locale=en-US) | redact() | [Table 5. New global classes and additional methods to existing global classes in Xanadu] {#dfrn3-api-summary__entry__98} | Class | Methods | |-|-| | [m_form - Client](https://servicenow-staging.fluidtopics.net/access?context=m_formClientAPI&family=xanadu&ft:locale=en-US) | * addErrorMessage() * addInfoMessage() * getValue() * setAffectedInputs() * setValue() | | [MobileScriptIncludeCaller - Client](https://servicenow-staging.fluidtopics.net/access?context=MobileScriptInclCallerClientAPI&family=xanadu&ft:locale=en-US) | * MobileScriptIncludeCaller() * addParam() * call() | [Table 6. New client mobile APIs and additional methods to existing client mobile APIs in Xanadu] |
| Yokohama | {#dfrn3-api-summary__entry__106} | Class | Methods | |-|-| | [Console - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ConsoleAPI&family=yokohama&ft:locale=en-US) | * error() * group() * groupCollapsedString() * groupEnd() * info() * log() * table() * time() * timeEnd() * timeLog() * trace() * warn() | | [Fetch - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=FetchAPI&family=yokohama&ft:locale=en-US) | fetch() | | [Fetch Headers - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.HeadersAPI&family=yokohama&ft:locale=en-US) | * Headers() * append() * delete() * entries() * forEach() * get() * getSetCookie() * has() * keys() * set() * values() | | [Fetch Request - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.RequestAPI&family=yokohama&ft:locale=en-US) | * Request() * arrayBuffer() * blob() * bytes() * clone() * formData() * json() * text() | | [Fetch RequestInit - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.RequestInitAPI&family=yokohama&ft:locale=en-US) | requestInit() | | [Fetch Response - Scoped,Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.ResponseAPI&family=yokohama&ft:locale=en-US) | * arrayBuffer() * blob() * bytes() * formData() * json() * text() | | [GlideUser - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideUserScopedAPI&family=yokohama&ft:locale=en-US) | * getTimeZoneLabel() * getTimeZoneLabelLang() | | [OrderUtil - Scoped](https://servicenow-staging.fluidtopics.net/access?context=OrderUtilScopedAPI&family=yokohama&ft:locale=en-US) | * getStateFromOrder() * isOrderInDraftState() | | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=yokohama&ft:locale=en-US) | * convertToPDFAsync() * convertToPDFWithHeaderFooterAsync() | | [ProcessMiningIntegrationAPI - Scoped](https://servicenow-staging.fluidtopics.net/access?context=ProcessMiningIntAPIScoped&family=yokohama&ft:locale=en-US) | * createProject() * deleteProject() * getBreakDownStats() * getFindings() * getMiningStatus() * getProject() * scheduleMining() | | [RESTMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_RESTMessageV2API&family=yokohama&ft:locale=en-US) | setAllowedRedirectURIs() | | [SOAPMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_SOAPMessageV2API&family=yokohama&ft:locale=en-US) | * setAllowedRedirectURIs() * setFollowRedirect() | | [UriMatcher - Scoped](https://servicenow-staging.fluidtopics.net/access?context=UriMatcherScopedAPI&family=yokohama&ft:locale=en-US) | * UriMatcher() * match() | | [UriMatcherResponse - Scoped](https://servicenow-staging.fluidtopics.net/access?context=UriMatcherResponseScopedAPI&family=yokohama&ft:locale=en-US) | * getErrorMessages() * isError() * isFragmentMatches() * isHostMatches() * isMatch() * isPathMatches() * isSchemeMatches() | | [v_record - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=v_recordAPI&family=yokohama&ft:locale=en-US) | setLastErrorMessage() | [Table 7. New scoped classes and additional methods to existing scoped classes in Yokohama] {#dfrn3-api-summary__entry__138} | Class | Methods | |-|-| | [Console - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=ConsoleAPI&family=yokohama&ft:locale=en-US) | * error() * group() * groupCollapsedString() * groupEnd() * info() * log() * table() * time() * timeEnd() * timeLog() * trace() * warn() | | [Fetch - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=FetchAPI&family=yokohama&ft:locale=en-US) | fetch() | | [Fetch Headers - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.HeadersAPI&family=yokohama&ft:locale=en-US) | * Headers() * append() * delete() * entries() * forEach() * get() * getSetCookie() * has() * keys() * set() * values() | | [Fetch Request - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.RequestAPI&family=yokohama&ft:locale=en-US) | * Request() * arrayBuffer() * blob() * bytes() * clone() * formData() * json() * text() | | [Fetch RequestInit - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.RequestInitAPI&family=yokohama&ft:locale=en-US) | requestInit() | | [Fetch Response - Scoped,Global](https://servicenow-staging.fluidtopics.net/access?context=Fetch.ResponseAPI&family=yokohama&ft:locale=en-US) | * arrayBuffer() * blob() * bytes() * formData() * json() * text() | | [GlideDynamicAttribute - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttributeAPI&family=yokohama&ft:locale=en-US) | * getSysId() * getName() * getType() * getGroupName() * getPath() * isTransient() | | [GlideDynamicAttributeStore - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttStoreAPI&family=yokohama&ft:locale=en-US) | getDynamicAttributes() | | [GlideElementDynamicAttributeStore - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideElementDynamicAttStoreAPI&family=yokohama&ft:locale=en-US) | * getDynamicAttributesInSchema() * getDynamicAttributesInStore() | | [GlideTransientDynamicAttribute - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideTransientDynamicAttributeAPI&family=yokohama&ft:locale=en-US) | * getSysId() * getName() * getType() * getGroupName() * getPath() * isTransient() | | [GlideUser - Global](https://servicenow-staging.fluidtopics.net/access?context=GUserAPI&family=yokohama&ft:locale=en-US) | * getTimeZoneLabel() * getTimeZoneLabelLang() | | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=yokohama&ft:locale=en-US) | * convertToPDFAsync() * convertToPDFWithHeaderFooterAsync() | | [RESTMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_RESTMessageV2API&family=yokohama&ft:locale=en-US) | setAllowedRedirectURIs() | | [SOAPMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_SOAPMessageV2API&family=yokohama&ft:locale=en-US) | * setAllowedRedirectURIs() * setFollowRedirect() | [Table 8. New global classes and additional methods to existing global classes in Yokohama] {#dfrn3-api-summary__entry__168} | API | Endpoints | |-|-| | [AWA Offer Work API](https://servicenow-staging.fluidtopics.net/access?context=awa-offer-work-api&family=yokohama&ft:locale=en-US) | POST /now/awa/documents/{document_table}/{document_sys_id}/offer | | [Continuous Integration and Continuous Delivery (CICD) Update Set API](https://servicenow-staging.fluidtopics.net/access?context=cicd-update-set-api&family=yokohama&ft:locale=en-US) | * POST /sn_cicd/update_set/retrieve * POST /sn_cicd/update_set/commitMultiple * POST /sn_cicd/update_set/preview/{remote_update_set_id} * POST /sn_cicd/update_set/back_out * POST /sn_cicd/update_set/commit/{remote_update_set_id} * POST /sn_cicd/update_set/create | [Table 9. New REST APIs and additional endpoints to existing REST APIs in Yokohama] {#dfrn3-api-summary__entry__176} | Application | App Version | Class | Methods | |-|-|-|-| | Lead Management | v3.0 | [LeadAPIHelperOOB - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadAPIHelperOOBAPI&family=yokohama&ft:locale=en-US) | * getJSONFromGR() * getLeadsJSON() * getTransformedLead() | | Lead Management | v3.0 | [LeadAPIProcessUtilOOB - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadAPIProcessUtilOOBAPI&family=yokohama&ft:locale=en-US) | * processCreateLead() * processGetAllLeads() * processGrtLeadById() * processUpdateLead() | | Lead Management | v3.0 | [LeadAPIValidationUtilOOB - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadAPIValidationUtilOOBAPI&family=yokohama&ft:locale=en-US) | * validateLeadObjectForPatchCall() * validateLeadObjectForPostCall() | | Sales and Service API Core | 7.0.0 | [IBQConfigBase API - Scoped](https://servicenow-staging.fluidtopics.net/access?context=IBQConfigBaseAPIBoth&family=yokohama&ft:locale=en-US) | * generateParentRecord() * getRunMode() * processInboundQueueRequest() | | Order Management | v12.5.0 | [OrderGuide - Scoped](https://servicenow-staging.fluidtopics.net/access?context=OrderGuideScopedAPI&family=yokohama&ft:locale=en-US) | isOrderInDraftState() | [Table 10. New scoped classes and additional methods to existing scoped classes in the ServiceNow Store] {#dfrn3-api-summary__entry__200} | Application | App Version | Class | Methods | |-|-|-|-| | Customer Service Management | v1.2 | [openFrameAPI - Client](https://servicenow-staging.fluidtopics.net/access?context=c_openFrameAPI&family=yokohama&ft:locale=en-US) | setICContext() | | Mobile SDK | v2.9.0 | [NowChatService class - Android](https://servicenow-staging.fluidtopics.net/access?context=NowChatServiceAndroidAPI&family=yokohama&ft:locale=en-US) | updateTheme() | | Mobile SDK | v2.9.0 | [NowWebService class - Android](https://servicenow-staging.fluidtopics.net/access?context=NowWebServiceAndroidAPI&family=yokohama&ft:locale=en-US) | updateTheme() | | Mobile SDK | v2.9.0 | [NowChatService class - iOS](https://servicenow-staging.fluidtopics.net/access?context=NowChatServiceiOSAPI&family=yokohama&ft:locale=en-US) | updateTheme() | | Mobile SDK | v2.9.0 | [NowChatServiceDelegate protocol - iOS](https://servicenow-staging.fluidtopics.net/access?context=NowChatServiceDelegateiOSProtocol&family=yokohama&ft:locale=en-US) | chatService(_chatService: NowChatService, systemThemeDidChange traitCollection: UITraitCollection) | | Mobile SDK | v2.9.0 | [NowWebViewController class - iOS](https://servicenow-staging.fluidtopics.net/access?context=NWebViewControlleriOSAPI&family=yokohama&ft:locale=en-US) | updateTheme() | | Mobile SDK | v2.9.0 | [NowWebViewControllerDelegate protocol - iOS](https://servicenow-staging.fluidtopics.net/access?context=NWViewControllerDelegateiOSProtocol&family=yokohama&ft:locale=en-US) | nowWebViewController(_ nowWebViewController: NowWebViewController, systemThemeDidChange traitCollection: UITraitCollection) | [Table 11. New client classes and additional methods to existing client classes in the ServiceNow Store] {#dfrn3-api-summary__entry__232} | Application | App Version | API | Endpoints | |-|-|-|-| | Accounts Payable Operations | v2.0.0 | [AP Invoice API](https://servicenow-staging.fluidtopics.net/access?context=ap-invoice-api&family=yokohama&ft:locale=en-US) | * POST /sn_spend_intg/ap_invoice/xml | | Expanded Product Model and Asset Classes | v1.0 | [AI Assets API](https://servicenow-staging.fluidtopics.net/access?context=ai-assets-api&family=yokohama&ft:locale=en-US) | * GET /sn_ent/asset/ai_dataset/{sys_id} * GET /sn_ent/asset/ai_model/{sys_id} * GET /sn_ent/asset/ai_prompt/{sys_id} * GET /sn_ent/asset/ai_system/{sys_id} * POST /sn_ent/asset/ai_dataset * POST sn_ent/asset/ai_model * POST /sn_ent/asset/ai_prompt * POST /sn_ent/asset/ai_system * PUT /sn_ent/asset/ai_dataset/{sys_id} * PUT /sn_ent/asset/ai_model/{sys_id} * PUT /sn_ent/asset/ai_prompt/{sys_id} * PUT /sn_ent/asset/ai_system/{sys_id} | | Customer Contracts and Entitlements | v6.0 | [Service Contract API](https://servicenow-staging.fluidtopics.net/access?context=servicecontract-api&family=yokohama&ft:locale=en-US) | * POST /sn_pss_core/servicecontract * GET /sn_pss_core/servicecontract/{id} * POST /sn_pss_core/servicecontract/contractline * GET /sn_pss_core/servicecontract/contractline/{id} | | Customer Contracts and Entitlements | v6.0 | [Verify Entitlements API](https://servicenow-staging.fluidtopics.net/access?context=verifyentitlements-api&family=yokohama&ft:locale=en-US) | GET /sn_ent_verify/verifyentitlements | | Lead Management | v3.0 | [lead API](https://servicenow-staging.fluidtopics.net/access?context=lead-api&family=yokohama&ft:locale=en-US) | * GET /sn_lead_mgmt_core/lead * GET /sn_lead_mgmt_core/lead/{sys_id} * PATCH /sn_lead_mgmt_core/lead/{sys_id} * POST /sn_lead_mgmt_core/lead | | Sales and Order Management | v4.0 | [Sales Agreement API](https://servicenow-staging.fluidtopics.net/access?context=sales_agreement-api&family=yokohama&ft:locale=en-US) | * GET /sn_sales_agmt_core/salesagreement /{id} * POST /sn_sales_agmt_core/salesagreement  | [Table 12. New REST APIs and additional endpoints to existing REST APIs in the ServiceNow Store] |
| Zurich | {#dfrn3-api-summary__entry__260} | Class | Methods | |-|-| | [GlideCurrencyCode - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=GlideCurrencyCodeBothAPI&family=zurich&ft:locale=en-US) | * getCurrencyCode() * getNumericCurrencyCode() | | [GlideCurrencySymbol - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=GlideCurrencySymbolBothAPI&family=zurich&ft:locale=en-US) | * getCurrencySymbol() * getSortedActiveCurrencySymbols() | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=zurich&ft:locale=en-US) | addUserQuery() | | [GlideSysAttachment - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideSysAttachmentScopedAPI&family=zurich&ft:locale=en-US) | * addAttribute() * addMultipleAttributes() * deleteAllAttributes() * deleteAttribute() * fetchAllAttributes() * fetchAttribute() * updateAllAttributes() * updateAttribute() | | [GlideSystem - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideSystemScopedAPI&family=zurich&ft:locale=en-US) | Added support for additional message types to display at the top of forms: * addHighMessage() * addLowMessage() * addSuccessMessage() * addModerateMessage() | [Table 13. New scoped classes and additional methods to existing scoped classes in Zurich] {#dfrn3-api-summary__entry__272} | Class | Methods | |-|-| | [GlideDynamicAttribute - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttributeAPI&family=zurich&ft:locale=en-US) | Updated content to remove support for dynamic attribute groups. New method getNamespaceName(). | | [GlideDynamicAttributeStore - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttStoreAPI&family=zurich&ft:locale=en-US) | Updated content to remove support for dynamic attribute groups. New methods: * getDynamicNamespace() * setDynamicNamespace() | | [GlideDynamicNamespace - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicNamespaceAPI&family=zurich&ft:locale=en-US) | * getName() * isActive() * isTransient() | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=zurich&ft:locale=en-US) | addUserQuery() | | [GlideSysAttachment - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideSysAttachmentGlobalAPI&family=zurich&ft:locale=en-US) | * addAttribute() * addMultipleAttributes() * deleteAllAttributes() * deleteAttribute() * fetchAllAttributes() * fetchAttribute() * updateAllAttributes() * updateAttribute() | | [GlideSystem - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideSystemAPI&family=zurich&ft:locale=en-US) | Added support for additional message types to display at the top of forms: * addHighMessage() * addLowMessage() * addModerateMessage() * addSuccessMessage() | | [Message - Global](https://servicenow-staging.fluidtopics.net/access?context=sn_i18n.messageAPI&family=zurich&ft:locale=en-US) | Retrieves localized messages from the Message \[sys_ui_message\] table. It supports internationalization (i18n) by dynamically fetching messages based on the user's session language or a specified language parameter. * getMessage() * getMessageLang() | [Table 14. New global classes and additional methods to existing global classes in Zurich] {#dfrn3-api-summary__entry__288} | Class | Methods | |-|-| | [GlideForm (g_form) - Client](https://servicenow-staging.fluidtopics.net/access?context=c_GlideFormAPI&family=zurich&ft:locale=en-US) | * addChoice() * addHighMessage() * addLowMessage() * addModerateMessage() * addSuccessMessage() * clearChoices() * disableChoice() * enableChoice() * getAnnotationByName() * getAnnotations() * getChoice() * getOptions() * hideAnnotation() * hideRelatedLinks() * hideTemplateBar() * removeChoice() * setChoiceLabel() * setRelatedLinksDisplay() * showAnnotation() * showRelatedLinks() * showTemplateBar() * toggleAnnotations() | | [GlideModal (Next Experience) - Client](https://servicenow-staging.fluidtopics.net/access?context=GModClientAPINX&family=zurich&ft:locale=en-US) | * destroy() * get() * getID() * getPreference() * getPreferences() * renderWithContent(Object) * renderWithContent(String) * setDialog() * setPreference() * setTitle() * type() | | [GlideNavigation (Next Experience) - Client](https://servicenow-staging.fluidtopics.net/access?context=GlideNavigationClientAPINX&family=zurich&ft:locale=en-US) | refreshNavigator() | | [StopWatch (Next Experience) - Client](https://servicenow-staging.fluidtopics.net/access?context=StopWatchAPINX&family=zurich&ft:locale=en-US) | * StopWatch() * getTime() * restart() * toString() | | [GlideForm (Next Experience) - Client](https://servicenow-staging.fluidtopics.net/access?context=GlideFormAPINX&family=zurich&ft:locale=en-US) | * addChoice() * addHighMessage() * addLowMessage() * addModerateMessage() * addSuccessMessage() * clearChoices() * disableChoice() * enableChoice() * getAnnotationByName() * getAnnotations() * getChoice() * getOptions() * hideAnnotation() * removeChoice() * setChoiceLabel() * showAnnotation() * toggleAnnotations() | | [GlideUser (Next Experience) - Client](https://servicenow-staging.fluidtopics.net/access?context=GlideUserAPINX&family=zurich&ft:locale=en-US) | getRoles() | [Table 15. New client classes and additional methods to existing client classes in Zurich] {#dfrn3-api-summary__entry__302} | API | Endpoints | |-|-| | [Conversation Member API](https://servicenow-staging.fluidtopics.net/access?context=conversation-member-api&family=zurich&ft:locale=en-US) | * PUT now/conversation/member/{user_id}/drop * PUT now/conversation/member/{user_id}/update | | [Omnichannel Callback API](https://servicenow-staging.fluidtopics.net/access?context=omichannel-callback-api&family=zurich&ft:locale=en-US) | * POST /api/sn_omni_callback/callback/attempt * POST /api/sn_omni_callback/callback/create * PATCH /api/sn_omni_callback/callback/update | | [CSM Pricing API](https://servicenow-staging.fluidtopics.net/access?context=csm-pricing-api&family=zurich&ft:locale=en-US) | * POST /api/sn_csm_pricing/pricingengine/computePrice * DELETE /api/sn_csm_pricing/pricingengine/pricing_context/{pricing_context_id} | [Table 16. New REST APIs and additional endpoints to existing REST APIs in Zurich] {#dfrn3-api-summary__entry__313} | Application | App Version | Release month | API | Endpoints | |-|-|-|-|-| | Omnichannel Callback | 2.0.4 | 2026-02 | [Omnichannel Callback API](https://servicenow-staging.fluidtopics.net/access?context=omichannel-callback-api&family=zurich&ft:locale=en-US) | Added new endpoints, /get and /close, for retrieving and closing a given callback record. The third endpoint, /actions, allows you to perform create, update, close, and cancel operations for a callback in an external, third party system with routing capabilities. * PATCH api/sn_omichannel_callback/get * POST api/sn_omni_callback/actions * POST api/sn_omni_callback/callback/close | | Contact Center Integration Core | 1.5.0 | 2026-01 | [External ID Mapping API](https://servicenow-staging.fluidtopics.net/access?context=external-id-mapping-api&family=zurich&ft:locale=en-US) | * GET /sn_ct_ctr_it_core/external_id_mapping/table/{tableName}/documentId/{documentId} * PUT /sn_ct_ctr_it_core/external_id_mapping/table/{tableName}/documentId/{documentId} | | Digital Product Release | 2.3.0 | 2025-12 | [Digital Product Release API](https://servicenow-staging.fluidtopics.net/access?context=digital-product-release-api&family=zurich&ft:locale=en-US) | * GET /sn_dpr/digital_product_release/bundle/{sysId} * GET /sn_dpr/digital_product_release/releases/{releaseId}/policies/status * POST /sn_dpr/digital_product_release/product_enhancement * POST /sn_dpr/digital_product_release/release * POST /sn_dpr/digital_product_release/release/{releaseId}/key_date * POST /sn_dpr/digital_product_release/release/{releaseId}/policies/run * POST /sn_dpr/digital_product_release/release/{releaseId}/related_task * POST /sn_dpr/digital_product_release/release_calendar * POST /sn_dpr/digital_product_release/release_id/{releaseId}/complete_phase * POST /sn_dpr/digital_product_release/release_target * PUT /sn_dpr/digital_product_release/release/{sysId}/retarget | | Threat Intelligence Security Center for Security Operations | 3.14.4 | 2025-12 | [TISC TAXII Server API](https://servicenow-staging.fluidtopics.net/access?context=taxii-server-api&family=zurich&ft:locale=en-US) | * GET /sn_sec_tisc/taxii_server/taxii2 * GET /sn_sec_tisc/taxii_server/{api_root} * GET /sn_sec_tisc/taxii_server/{api_root}/collections * GET /sn_sec_tisc/taxii_server/{api_root}/collections/{id} * GET /sn_sec_tisc/taxii_server/{api_root}/collections/{id}/manifest * GET /sn_sec_tisc/taxii_server/{api_root}/collections/{id}/objects * GET /sn_sec_tisc/taxii_server/{api_root}/collections/{id}/objects/{object_id} * GET /sn_sec_tisc/taxii_server/{api_root}/collections/{id}/objects/{object_id}/versions | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Party Management Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf-party-management-open-api&family=zurich&ft:locale=en-US) | New API for managing parties with a relationship to the enterprise. Supports the following methods: * DELETE /api/sn_tmf_api/v1/party/individual/{id} * GET /api/sn_tmf_api/v1/party/individual/{id} * GET /api/sn_tmf_api/v1/party/individual * GET/api/ sn_tmf_api/v1/party/organization/{id} * GET /api/sn_tmf_api/v1/party/organization * PATCH/api/sn_tmf_api/v1/party/individual/{id} * PATCH /api/sn_tmf_api/v1/party/organization/{id} * POST /api/sn_tmf_api/v1/party/individual * POST /api/sn_tmf_api/v1/party/organization | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Product Inventory Open API](https://servicenow-staging.fluidtopics.net/access?context=product-inventory-open-api&family=zurich&ft:locale=en-US) | * DELETE /sn_prd_invt/order/product/{id} * PATCH /sn_prd_invt/order/product/{id} | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Service Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=service-catalog-open-api&family=zurich&ft:locale=en-US) | Supports new methods for service offerings and service candidate entity: * DELETE /api/sn_tmf_api/catalogmanagement/serviceCategory/{id} * GET /api/sn_tmf_api/catalogmanagement/serviceCategory * GET /api/sn_tmf_api/catalogmanagement/serviceCategory/{id} * PATCH /api/sn_tmf_api/catalogmanagement/serviceCategory/{id} * POST /api/sn_tmf_api/catalogmanagement/serviceCategory | | Threat Intelligence Security Center for Security Operations | 3.14.4 | 2025-12 | [TISC Intel Exchange API](https://servicenow-staging.fluidtopics.net/access?context=tisc-intel-ex-api&family=zurich&ft:locale=en-US) | POST /sn_sec_tisc/tisc_intel_sharing_api/post_intel | | Threat Intelligence Security Center for Security Operations | 3.14.4 | 2025-12 | [TISC RPZ API](https://servicenow-staging.fluidtopics.net/access?context=tisc-rpz-api&family=zurich&ft:locale=en-US) | POST /sn_sec_tisc/rpz_export | | Network Inventory Advanced | 10.0 | 2025-08 | [DCIM Metric Data Feed API](https://servicenow-staging.fluidtopics.net/access?context=dcim-metric-data-feed-api&family=zurich&ft:locale=en-US) | POST /api/sn_ni_adv/dcim/feed/{vendorname} | | Omnichannel Callback | 2.0.2 | 2025-08 | [Omnichannel Callback API](https://servicenow-staging.fluidtopics.net/access?context=omichannel-callback-api&family=zurich&ft:locale=en-US) | * POST /api/sn_omni_callback/callback/attempt * POST /api/sn_omni_callback/callback/create * PATCH /api/sn_omni_callback/callback/update | | Quote Management | 6.0.1 | 2025-08 | [Quote Management API](https://servicenow-staging.fluidtopics.net/access?context=quote-management-api&family=zurich&ft:locale=en-US) | * DELETE /sn_tmf_api/quote_management_api/quote/{id} * GET /sn_tmf_api/quote_management_api/quote * GET /sn_tmf_api/quote_management_api/quote/{id} * PATCH /sn_tmf_api/quote_management_api/quote/{id} * POST /sn_tmf_api/quote_management_api/quote | | Telecommunication Open APIs | 4.1.1 | 2025-08 | [Work Order Management API](https://servicenow-staging.fluidtopics.net/access?context=work-order-mgmt-api&family=zurich&ft:locale=en-US) | * CANCEL /sn_tmf_api/work_order_management_api/cancelWorkOrder * GET /sn_tmf_api/work_order_management_api/workordermanagement * GET /sn_tmf_api/work_order_management_api/workorder/{id} * PATCH /sn_tmf_api/work_order_management_api/workOrder/{id} * POST /sn_tmf_api/work_order_management_api/workOrder | [Table 17. New REST APIs and additional endpoints to existing REST APIs in the ServiceNow Store] |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing API features.  
{#dfrn3-api-summary__entry__380}

| Release | Release notes |
|-|-|
| Washington DC | {#dfrn3-api-summary__entry__384} | Class | Methods | |-|-| | [DecisionTableAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=DecisionTableAPI&family=washingtondc&ft:locale=en-US) | The [createAnswerElements()](https://servicenow-staging.fluidtopics.net/access?context=DecisionTableAPI-createAnsEls_S_O&family=washingtondc&ft:locale=en-US) method now supports additional answer element types. * Due_date * Glide_date * Glide_date_time * Glide_duration * Longint | | [GlideRecord - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordScopedAPI&family=washingtondc&ft:locale=en-US) | A new system property, [glide.db.forced.chunk.threshold](https://servicenow-staging.fluidtopics.net/access?context=r_AvailableSystemProperties&family=washingtondc&ft:locale=en-US), allows the [deleteMultiple()](https://servicenow-staging.fluidtopics.net/access?context=r_ScopedGlideRecordDeleteMultiple&family=washingtondc&ft:locale=en-US) and [updateMultiple()](https://servicenow-staging.fluidtopics.net/access?context=r_ScopedGlideRecordUpdateMultiple&family=washingtondc&ft:locale=en-US) methods to force chunk record deletions and updates above a threshold. | [Table 18. Changed scoped classes] {#dfrn3-api-summary__entry__390} | Class | Methods | |-|-| | [DecisionTableAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=DecisionTableAPI&family=washingtondc&ft:locale=en-US) | The [createAnswerElements()](https://servicenow-staging.fluidtopics.net/access?context=DecisionTableAPI-createAnsEls_S_O&family=washingtondc&ft:locale=en-US) method now supports additional answer element types. * Due_date * Glide_date * Glide_date_time * Glide_duration * Longint | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=washingtondc&ft:locale=en-US) | A new system property, [glide.db.forced.chunk.threshold](https://servicenow-staging.fluidtopics.net/access?context=r_AvailableSystemProperties&family=washingtondc&ft:locale=en-US), allows the [deleteMultiple()](https://servicenow-staging.fluidtopics.net/access?context=r_GlideRecord-deleteMultiple&family=washingtondc&ft:locale=en-US) and [updateMultiple()](https://servicenow-staging.fluidtopics.net/access?context=r_GlideRecord-updateMultiple&family=washingtondc&ft:locale=en-US) methods to force chunk record deletions and updates above a threshold. | [Table 19. Changed global classes] {#dfrn3-api-summary__entry__396} | Class | Methods | |-|-| | [GlideForm (g_form) - Client](https://servicenow-staging.fluidtopics.net/access?context=c_GlideFormAPI&family=washingtondc&ft:locale=en-US) | The [addFormMessage()](https://servicenow-staging.fluidtopics.net/access?context=GF-addFormMessage_S_S&family=washingtondc&ft:locale=en-US) method has a new parameter options to add buttons to a form message. | [Table 20. Changed client APIs] {#dfrn3-api-summary__entry__400} | API | Endpoints | |-|-| | [System for Cross-domain Identity Management (SCIM) API](https://servicenow-staging.fluidtopics.net/access?context=scim-api&family=washingtondc&ft:locale=en-US) | The [SCIM - PATCH /scim/Groups/{group_id}](https://servicenow-staging.fluidtopics.net/access?context=scim-PATCH-Groups-group_id&family=washingtondc&ft:locale=en-US) endpoint returns a new 204 status message when the SCIM UI property, `Enable Group Patch API response with No Content`, is successful. | [Table 21. Changed REST APIs] {#dfrn3-api-summary__entry__406} | Application | Version | Class | Methods | |-|-|-|-| | Customer Service Management | 2.0.0 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=washingtondc&ft:locale=en-US) | * The [LeadtoCashCore - getPrimitivesEPService(String sourceToTargetConfigID, Object context)](https://servicenow-staging.fluidtopics.net/access?context=LTCC-getPrimitivesEPService_S&family=washingtondc&ft:locale=en-US) method provides an new object parameter, context, which supports two options for displaying attribute values and for enabling the ability to invoke more than one instance at a time. * The [LeadtoCashCore - createInstance(String headerSysIDs, String lineSysIDs, Boolean isTarget, Object additionalParams)](https://servicenow-staging.fluidtopics.net/access?context=LTCC-createInstance_S_S_B_O_B&family=washingtondc&ft:locale=en-US) method supports the ability to create one or more entities using multiple header or line IDs in the API script. * The [LeadtoCashCore - delta(Object sourceJSON, Object dirtyJSON, Object additionalParams)](https://servicenow-staging.fluidtopics.net/access?context=LTCC-delta_O_O_O&family=washingtondc&ft:locale=en-US) method now supports multi-select use cases and retrieves action details in the source JSON. * The [LeadtoCashCore - effect(Object sourceJSON, Object targetJSON, Object additionalParams)](https://servicenow-staging.fluidtopics.net/access?context=LTCC-effect_O_O_O&family=washingtondc&ft:locale=en-US) method now supports the ability to invoke effect() with empty arrays of various related items to mark them as 'no change' between source and target JSONs. | | Automated Test Framework | 2.3.8 | [Cloud Runner TestGenerationApi -- Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=cloudrnr-TestGenerationAPI-scoped&family=washingtondc&ft:locale=en-US) | [TestGenerationApi -- startJob(String tableEncodedQuery, String userEncodedQuery, String catalogEncodedQuery, Number maxTestCount, Number maxTestCountPerTable, Number maxTestCountPerItem, String email, Boolean separateUpdateSetPerScope, String scopeForGeneratingTests)](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGen-startJob_S_S_S_N_N_N_S&family=washingtondc&ft:locale=en-US) - endpoint supports two new parameters, separateUpdatePerScope and scopeForGeneratingTests, which designate whether generated tests are separated into same or separate scopes. | [Table 22. Changed scoped classes available in the ServiceNow Store] {#dfrn3-api-summary__entry__418} | Application | Version | Class | Methods | |-|-|-|-| | Automated Test Framework | 2.3.8 | [Cloud Runner TestGenerationApi -- Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=cloudrnr-TestGenerationAPI-scoped&family=washingtondc&ft:locale=en-US) | The [TestGenerationApi -- startJob(String tableEncodedQuery, String userEncodedQuery, String catalogEncodedQuery, Number maxTestCount, Number maxTestCountPerTable, Number maxTestCountPerItem, String email, Boolean separateUpdateSetPerScope, String scopeForGeneratingTests)](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGen-startJob_S_S_S_N_N_N_S&family=washingtondc&ft:locale=en-US) method supports the new separateUpdatePerScope parameter, which designates whether generated tests are separated into same or separate scopes. | [Table 23. Changed global classes available in the ServiceNow Store] {#dfrn3-api-summary__entry__426} | Application | Version | API | Endpoints | |-|-|-|-| | Automated Test Framework | 2.3.8 | [Cloud Runner Test Generation REST API](https://servicenow-staging.fluidtopics.net/access?context=cloudrunner-testgeneration-api&family=washingtondc&ft:locale=en-US) | The [Cloud Runner Test Generation - POST /now/sn_atf_tg/test_generation](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGenAPI-POST-test-generation&family=washingtondc&ft:locale=en-US) endpoint supports two new parameters, separateUpdatePerScope and scopeForGeneratingTests, which designate whether generated tests are separated into same or separate scopes. | | Order Management for Telecommunications, Media, and Technology | 8.0.1 | [Product Order Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf622_product_ordering-api&family=washingtondc&ft:locale=en-US) | A new system property, sn_ind_tmt_orm.allowSpecVersionUpdateInChangeOrder, impacts how change orders are processed for the [PATCH /sn_ind_tmt_orm/order/productOrder/{id}](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-PATCH-ord-productOrder-id&family=washingtondc&ft:locale=en-US) and [POST /sn_ind_tmt_orm/order/productOrder](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-POST-ord-productOrder&family=washingtondc&ft:locale=en-US) endpoints. When the property is set to true (default), if the product inventory is a different version than indicated in the order, the product inventory is automatically upgraded to the version in the order by changing the referenced product specification. This allows the order to be successfully processed. | | Order Management for Telecommunications, Media, and Technology | 8.0.1 | [Service Order Open API](https://servicenow-staging.fluidtopics.net/access?context=service-order-open-api&family=washingtondc&ft:locale=en-US) | A new system property, sn_ind_tmt_orm.allowSpecVersionUpdateInChangeOrder, impacts how change orders are processed for the [PATCH /sn_ind_tmt_orm/order/serviceorder/{id}](https://servicenow-staging.fluidtopics.net/access?context=serviceorder-PATCH-serviceOrder-id&family=washingtondc&ft:locale=en-US) and [POST /sn_ind_tmt_orm/serviceorder](https://servicenow-staging.fluidtopics.net/access?context=serviceorder-POST-order&family=washingtondc&ft:locale=en-US) endpoints. When the property is set to true (default), if the service is a different version than indicated in the order, the service is automatically upgraded to the version in the order by changing the referenced service specification. This allows the order to be successfully processed. | [Table 24. Changed REST APIs available in the ServiceNow Store] |
| Xanadu | {#dfrn3-api-summary__entry__442} | Class | Methods | |-|-| | [HistoryWalker - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=HistoryWalkerScopedAPI&family=xanadu&ft:locale=en-US) | Added parameter for specifying the type of history walker implementation to use. HistoryWalker() | [Table 25. Changed scoped classes in Xanadu] {#dfrn3-api-summary__entry__446} | Class | Methods | |-|-| | [GlideAggregate - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideAggregateAPI&family=xanadu&ft:locale=en-US) | Added support for dynamic schema. * addAggregate() * addHaving() * getValue() * groupBy() * orderBy() * orderByAggregate() | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=xanadu&ft:locale=en-US) | Added support for dynamic schema. * addQuery() * getDisplayValue() * getValue() * orderBy() * orderByDesc() * setDisplayValue() * setValue() | | [HistoryWalker - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=HistoryWalkerScopedAPI&family=xanadu&ft:locale=en-US) | Added parameter for specifying the type of history walker implementation to use. HistoryWalker() | [Table 26. Changed global classes in Xanadu] {#dfrn3-api-summary__entry__454} | Class | Methods | |-|-| | [AWA Manual Assignment API](https://servicenow-staging.fluidtopics.net/access?context=awa_manual_assign-api&family=xanadu&ft:locale=en-US) | Added new request body parameters. POST /awa/workitems/{work_item_sys_id}/assignments | | [Continuous Integration/Continuous Delivery (CICD) API](https://servicenow-staging.fluidtopics.net/access?context=cicd-api&family=xanadu&ft:locale=en-US) | Added new optional query parameters for specifying whether to run a test suite as a performance test and in Cloud Runner. POST /sn_cicd/testsuite/run | [Table 27. Changed REST APIs in Xanadu] {#dfrn3-api-summary__entry__462} | Application | App version | Class | Methods | |-|-|-|-| | Lead to Cash Core | V1.3.1 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=xanadu&ft:locale=en-US) | The LeadtoCashCore script include is enhanced to support reconfiguration use cases: * createInstance() - Returns _state identifying whether the entity record is in an active or inactive state. * delta() - additionalParams now supports the ability to ignore attributes to compare in source and dirtyJSONs. * effect() - additionalParams now supports the ability to provide context variable keys instead of dictionary field names. Additionally, effect() returns the _state parameter identifying whether the entity record is in an active or inactive state. | | Lead to Cash Core | V2.0.0 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=xanadu&ft:locale=en-US) | commitInstance() now returns the dataObject object which displays the status of an asynchronous transaction for users to review and submit the transaction for further fulfillment. | [Table 28. Changed scoped classes in the ServiceNow store] {#dfrn3-api-summary__entry__474} |   |   | Class | Methods | |-|-|-|-| | CSM Openframe | V1.0 | [openFrameAPI - Client](https://servicenow-staging.fluidtopics.net/access?context=c_openFrameAPI&family=xanadu&ft:locale=en-US) | Added workitem_rejected and workitem_accepted response payloads. subscribe() | | CSM Openframe | V1.1 | [openFrameAPI - Client](https://servicenow-staging.fluidtopics.net/access?context=c_openFrameAPI&family=xanadu&ft:locale=en-US) | Added isAutoAccepted flag in response payloads. subscribe() | [Table 29. Changed client APIs in the ServiceNow store] {#dfrn3-api-summary__entry__486} | Application | App version | Class | Methods | |-|-|-|-| | Customer Contracts and Entitlements | V4.0 | [Service Contract API](https://servicenow-staging.fluidtopics.net/access?context=servicecontract-api&family=xanadu&ft:locale=en-US) | Product specification information and automatically generated identification number were added to the following endpoints: * GET /sn_pss_core/servicecontract/{id} * GET /sn_pss_core/servicecontract/contractline/{id} * POST /sn_pss_core/servicecontract * POST /sn_pss_core/servicecontract/contractline | | Entitlements Verification | V2.0 | [Verify Entitlements API](https://servicenow-staging.fluidtopics.net/access?context=verifyentitlements-api&family=xanadu&ft:locale=en-US) | Product specification information and automatically generated identification number were added to the following endpoints: * GET /sn_ent_verify/verifyentitlements * GET /sn_ent_verify/verifyentitlements/getEntitlementCharacteristic/{id} | | Telecommunication Open APIs | V2.1.0 | [Service Order Open API](https://servicenow-staging.fluidtopics.net/access?context=service-order-open-api&family=xanadu&ft:locale=en-US) | * For all endpoints, the namespace and endpoint paths changed from sn_ind_tmt_ord to sn_tmf_api. * The following methods return two new parameters, href and orderDate. * GET /sn_tmf_api/order/serviceOrder * POST /sn_tmf_api/order/serviceOrder/cancelserviceorder * Service Order Open API -- POST /sn_tmf_api/order/serviceOrder * POST /sn_tmf_api/order/serviceOrder/outboundresponse | | Telecommunication Open APIs | V2.1.0 | [Product Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=product-catalog-open-api&family=xanadu&ft:locale=en-US) | * For all endpoints, the namespace and endpoint paths changed from sn_ind_tmt_ord to sn_tmf_api. * productOffering methods return two new optional parameters, href and lifecycleStatus: * GET /sn_tmf_api/catalogmanagement/productOffering * GET /sn_tmf_api/catalogmanagement/productOffering/{id} * PATCH /sn_tmf_api/catalogmanagement/productOffering/{id} * POST /sn_tmf_api/catalogmanagement/productOffering * productSpecification methods return three new optional parameters, isBundle, href, and lifecycleStatus: * GET /sn_tmf_api/catalogmanagement/productSpecification * GET /sn_tmf_api/catalogmanagement/productSpecification/{id} * PATCH /sn_tmf_api/catalogmanagement/productSpecification/{id} * POST /sn_tmf_api/catalogmanagement/productSpecification | | Threat Intelligence Security Center for Security Operations | V3.5.0 | [TISC API](https://servicenow-staging.fluidtopics.net/access?context=tisc-api&family=xanadu&ft:locale=en-US) | The sort_by and sort_direction request body parameters are no longer supported. Observables returned in the response are sorted by sys_id in ascending order. POST /sn_sec_tisc/threat_intel_data/observables | | Workplace Reservation Management |   | [WSD Extra Service Request API](https://servicenow-staging.fluidtopics.net/access?context=wsd_extra_serv_req-api&family=xanadu&ft:locale=en-US) | Added new request body parameter, reservationDateTimeChanged. GET /sn_wsd_rsv/reservable/list_reservables/{sys_ids} | | Workplace Reservation Management | V2.11.0 | [WSD Reservable API](https://servicenow-staging.fluidtopics.net/access?context=wsd_reservable-api&family=xanadu&ft:locale=en-US) | Added new query parameter, reservation_start_time. GET /sn_wsd_rsv/reservable/list_reservables/{sys_ids} | | Workplace Reservation Management | V2.11.0 | [WSD Reservable V2 API](https://servicenow-staging.fluidtopics.net/access?context=wsd_reservable-V2-api&family=xanadu&ft:locale=en-US) | Added new query parameter, reservation_start_time. POST /sn_wsd_rsv/v2/reservable/list_reservables | [Table 30. Changed REST APIs in the ServiceNow store] |
| Yokohama | {#dfrn3-api-summary__entry__522} | Class | Methods | |-|-| | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=yokohama&ft:locale=en-US) | * convertToPDF() * convertToPDFWithHeaderFooter() New properties, glide.pdf.url.whitelisting.enabled and com.snc.pdf.whitelisted_urls, have been added to ensure whether external URLs provided should be rendered in the PDF output. A new property, accessibilityEnabled, has been added for PDF accessibility support. | [Table 31. Changed scoped classes in Yokohama] {#dfrn3-api-summary__entry__526} | Class | Methods | |-|-| | [PDFGenerationAPI - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=PDFGenerationAPIBothAPI&family=yokohama&ft:locale=en-US) | * convertToPDF() * convertToPDFWithHeaderFooter() New properties, glide.pdf.url.whitelisting.enabled and com.snc.pdf.whitelisted_urls, have been added to ensure whether external URLs provided should be rendered in the PDF output. A new property, accessibilityEnabled, has been added for PDF accessibility support. | [Table 32. Changed global classes in Yokohama] {#dfrn3-api-summary__entry__530} | API | Endpoints | |-|-| | [Attachment API](https://servicenow-staging.fluidtopics.net/access?context=c_AttachmentAPI&family=yokohama&ft:locale=en-US) | POST /now/attachment/file: A new parameter, creation_time, can be used to capture attachment creation times when the Now Mobile app is offline and the attachment is uploaded to a record at a later time. | [Table 33. Changed REST APIs in Yokohama] {#dfrn3-api-summary__entry__536} | Application | App Version | Class | Methods | |-|-|-|-| | Lead to Cash Core | V1.4 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=yokohama&ft:locale=en-US) | Enhanced the performance of the Commit Instance API to improve number generation for the number field: * effect(): The _records_count return object is added to provide details about newly inserted records for a particular table, such as the table name and number of inserted records. * commitInstance(): A new additional parameter, useNumberGenerator, is added to optionally generate and apply sys_ids to new table records in bulk. | | ATF Test Generator and Cloud Runner | 2.7.2 | [TestGenerationApi -- startJob(String tableEncodedQuery, String userEncodedQuery, String catalogEncodedQuery, Number maxTestCount, Number maxTestCountPerTable, Number maxTestCountPerItem, String email, Boolean separateUpdateSetPerScope, String scopeForGeneratingTests, String suiteName)](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGen-startJob_S_S_S_N_N_N_S&family=yokohama&ft:locale=en-US) | Added the testSuite parameter allowing you to set the name of the new test suite that is created during test generation. | [Table 34. Changed scoped classes in the ServiceNow Store] {#dfrn3-api-summary__entry__548} | Application | App Version | Class | Methods | |-|-|-|-| | Customer Service Management | v1.2 | [openFrameAPI - Client](https://servicenow-staging.fluidtopics.net/access?context=c_openFrameAPI&family=yokohama&ft:locale=en-US) | subscribe(): Added new events * openframe_wrap_up_submitted * openframe_heart_beat | | Mobile SDK | v2.9.0 | [NowChatTheme interface - Android](https://servicenow-staging.fluidtopics.net/access?context=NowChatThemeColorsAndroidInterface&family=yokohama&ft:locale=en-US) | Updated available chat UI color defaults. | | Mobile SDK | v2.9.0 | [NowWebTheme interface - Android](https://servicenow-staging.fluidtopics.net/access?context=NowWebThemeAndroidInterface&family=yokohama&ft:locale=en-US) | Updated available web view UI color defaults. | | Mobile SDK | v2.9.0 | [NowChatThemeable protocol - iOS](https://servicenow-staging.fluidtopics.net/access?context=NowChatThemeableiOSProtocol&family=yokohama&ft:locale=en-US) | Updated available chat UI color defaults. | | Mobile SDK | v2.9.0 | [NowWebThemeable protocol - iOS](https://servicenow-staging.fluidtopics.net/access?context=NowWebThemeableiOSProtocol&family=yokohama&ft:locale=en-US) | Updated available web view UI color defaults. | [Table 35. Changed client classes in the ServiceNow Store] {#dfrn3-api-summary__entry__572} | Application | App Version | Class | Methods | |-|-|-|-| | ATF Test Generator and Cloud Runner | 2.7.2 | [TestGenerationApi -- startJob(String tableEncodedQuery, String userEncodedQuery, String catalogEncodedQuery, Number maxTestCount, Number maxTestCountPerTable, Number maxTestCountPerItem, String email, Boolean separateUpdateSetPerScope, String scopeForGeneratingTests, String suiteName)](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGen-startJob_S_S_S_N_N_N_S&family=yokohama&ft:locale=en-US) | Added the testSuite parameter allowing you to set the name of the new test suite that is created during test generation. | [Table 36. Changed global classes in the ServiceNow Store] {#dfrn3-api-summary__entry__580} | Application | App Version | API | Endpoints | |-|-|-|-| | Accounts Payable Operations | v2.0.0 | [AP Invoice API](https://servicenow-staging.fluidtopics.net/access?context=ap-invoice-api&family=yokohama&ft:locale=en-US) | Add properties supporting bill-to address information. * POST /sn_spend_intg/ap_invoice/cxml * POST /sn_spend_intg/ap_invoice/json | | ATF Test Generator and Cloud Runner | 2.7.2 | [Cloud Runner Test Generation - POST /now/sn_atf_tg/test_generation](https://servicenow-staging.fluidtopics.net/access?context=cr-TestGenAPI-POST-test-generation&family=yokohama&ft:locale=en-US) | Added the testSuite parameter allowing you to set the name of the new test suite that is created during test generation. | | Order Management | v11.3.0 | [Product Order Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf622_product_ordering-api&family=yokohama&ft:locale=en-US) | The productSpecification request parameter has changed from required to optional. * PATCH /sn_ind_tmt_orm/order/productOrder/{id} * PATCH /sn_ind_tmt_orm/productorder/{id} * POST /sn_ind_tmt_orm/order/productOrder * POST /sn_ind_tmt_orm/productorder | | Order Management | v12.5.0 | [Product Inventory Open API](https://servicenow-staging.fluidtopics.net/access?context=product-inventory-open-api&family=yokohama&ft:locale=en-US) | The productSpecification request parameter has changed from required to optional. These endpoints now retrieve all product inventory records. In prior releases, product inventory records without a specified product specification weren't returned. * POST /api/sn_prd_invt_/product * GET /api/sn_prd_invt_/product * GET /api/sn_prd_invt_/product/{id} | | Product Catalog | v14.1.0 | [Product Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=product-catalog-open-api&family=yokohama&ft:locale=en-US) | The ability to specify product bundles has been added to the following endpoints: * GET /sn_tmf_api/ catalogmanagement/catalog * GET /sn_tmf_api/ catalogmanagement/catalog/{id} * GET /sn_tmf_api/ catalogmanagement/productOffering * GET /sn_tmf_api/ catalogmanagement/productOffering/{id} * PATCH /sn_tmf_api/ catalogmanagement/productOffering/{id} * POST /sn_tmf_api/ catalogmanagement/productOffering * GET /sn_tmf_api/ catalogmanagement/productSpecification * GET/sn_tmf_api/ catalogmanagement/productSpecification/{id} * PATCH /sn_tmf_api/ catalogmanagement/productSpecification/{id} * POST /sn_tmf_api/ catalogmanagement/productSpecification | [Table 37. Changed REST APIs in the ServiceNow Store] |
| Zurich | {#dfrn3-api-summary__entry__604} | Class | Methods | |-|-| | [GlideSysAttachment - Scoped](https://servicenow-staging.fluidtopics.net/access?context=c_GlideSysAttachmentScopedAPI&family=zurich&ft:locale=en-US) | Support for copying any attributes from source attachment records and deleting attributes with attachments. * copy() * copy(targetFieldName) * copyAttachmentsByFieldNames() * deleteAllAttachment() * deleteAttachment() | | [IdentificationEngine - Scoped](https://servicenow-staging.fluidtopics.net/access?context=IdentificationEngineScopedAPI&family=zurich&ft:locale=en-US) | Enable the referenceItems properties of the incoming payload to be populated before identifying a CI using the IRE rules defined on a class. * createOrUpdateCI() * createOrUpdateCIEnhanced() * identifyCIEnhanced() | | [ProducerV2 - Scoped](https://servicenow-staging.fluidtopics.net/access?context=ProducerV2ScopedAPI&family=zurich&ft:locale=en-US) | send() - Added a return value and error handling. | | [RESTMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_RESTMessageV2API&family=zurich&ft:locale=en-US) | setHttpMethod() - Added support for HEAD method calls via the method parameter. | [Table 38. Changed scoped classes in Zurich] {#dfrn3-api-summary__entry__617} | Application | App Version | Release month | API | Endpoints | |-|-|-|-|-| | Lead to Cash Core | 1.7.1 | 2026-02 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=zurich&ft:locale=en-US) | createInstance() now supports the allowedContextTypes parameter, enabling partial synchronization of updates or deletions for selected Related Parties back to the originating Opportunity. Previously, partial sync behavior was limited to quote line items only. | | Lead to Cash Core | 1.6 | 2025-12 | [LeadtoCashCore - Scoped](https://servicenow-staging.fluidtopics.net/access?context=LeadToCashCoreAPI&family=zurich&ft:locale=en-US) | To allow more complex business needs, getPrimitivesEPService() supports the new context.entityConfigId parameter, which invokes createInstance() script without any defined mapping using only the entity's configuration ID. | [Table 39. Changed scoped classes in ServiceNow Store] {#dfrn3-api-summary__entry__629} | Class | Methods | |-|-| | [GlideAggregate - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideAggregateAPI&family=zurich&ft:locale=en-US) | Remove support for groups in Dynamic Schema. * addAggregate() * addHaving() * getDynamicAttributeValue() * getDynamicAttributeDisplayValue() * getValue() * groupBy() * orderBy() * orderByAggregate() | | [GlideDynamicAttribute - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttributeAPI&family=zurich&ft:locale=en-US) | Remove support for groups in Dynamic Schema. * getGroupName() * getName() * getPath() * getType() * isTransient() Remove getSysId(). Remove GlideTransientDynamicAttribute API documentation because GlideDynamicAttribute and GlideTransientDynamicAttribute APIs provide the same solution. | | [GlideRecord - Global](https://servicenow-staging.fluidtopics.net/access?context=c_GlideRecordAPI&family=zurich&ft:locale=en-US) | Remove support for groups in Dynamic Schema. * addQuery() * getDisplayValue() * getDynamicAttribute() * getDynamicAttributeDisplayValue() * getDynamicAttributeValue() * getValue()orderBy() * orderByDesc() * setDisplayValue() * setDynamicAttributeDisplayValue() * setDynamicAttributeValue() * setDynamicAttributeValues() * setValue() | | [GlideSysAttachment - Global](https://servicenow-staging.fluidtopics.net/access?context=GlideSysAttachmentGlobalAPI&family=zurich&ft:locale=en-US) | Support for copying any attributes from source attachment records and deleting attributes with attachments. * copy() * copy(targetFieldName) * copyAttachmentsByFieldNames() * deleteAllAttachment() * deleteAttachment() | | [IdentificationEngineScriptableApi - Global](https://servicenow-staging.fluidtopics.net/access?context=c_IdentEngineScriptAPI&family=zurich&ft:locale=en-US) | Enable the referenceItems properties of the incoming payload to be populated before identifying a CI using the IRE rules defined on a class. * createOrUpdateCI() * createOrUpdateCIEnhanced() * identifyCIEnhanced() | | [RESTMessageV2 - Scoped, Global](https://servicenow-staging.fluidtopics.net/access?context=c_RESTMessageV2API&family=zurich&ft:locale=en-US) | setHttpMethod() - Added support for HEAD method calls via the method parameter. | [Table 40. Changed global classes in Zurich] {#dfrn3-api-summary__entry__646} | Application | App Version | Release month | API | Endpoints | |-|-|-|-|-| | Telecommunication Open APIs | 3.1.0 | 2026-02 | [Product Order Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf622_product_ordering-api&family=zurich&ft:locale=en-US) | When submitting a change payload with a new or updated service location (via productOrderItem.product.place.id), the request is now processed as a move order. This means that the product order remains the same but the service is fulfilled in the new designated location. * [Product Order Open API - PATCH /sn_ind_tmt_orm/order/productOrder/{id}](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-PATCH-ord-productOrder-id&family=zurich&ft:locale=en-US) * [Product Order Open API - PATCH /sn_ind_tmt_orm/productorder/{id}](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-PATCH-productorder-id&family=zurich&ft:locale=en-US) * [Product Order Open API - POST /sn_ind_tmt_orm/order/productOrder](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-POST-ord-productOrder&family=zurich&ft:locale=en-US) * [Product Order Open API - POST /sn_ind_tmt_orm/productorder](https://servicenow-staging.fluidtopics.net/access?context=tmf_prod_order-POST-productOrder&family=zurich&ft:locale=en-US) | | Omnichannel Callback | 2.0.4 | 2025-12 | [Omnichannel Callback API](https://servicenow-staging.fluidtopics.net/access?context=omichannel-callback-api&family=zurich&ft:locale=en-US) | Added voicemail information to the callbackContext request parameter in the following endpoints: * POST api/sn_omni_callback/callback/create * POST api/sn_omni_callback/callback/update | | Proactive Service Experience Workflows | 7.7.1 | 2025-12 | [Trouble Ticket Open API](https://servicenow-staging.fluidtopics.net/access?context=trouble-ticket-open-api&family=zurich&ft:locale=en-US) | Now supports creating, retrieving, and filtering on the Service Problem Case ticket type. * GET /sn_ind_tsm_sdwan/ticket/troubleTicket  * GET /sn_ind_tsm_sdwan/ticket/troubleTicket/{id} * PATCH /sn_ind_tsm_sdwan/ticket/troubleTicket/{id} * POST /sn_ind_tsm_sdwan/ticket/troubleTicket | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Product Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=product-catalog-open-api&family=zurich&ft:locale=en-US) | Various methods are enhanced with the following parameters: * externalSystem: Specifies the external system of the product offering catalog. * internalVersion: Specifies the version of the product offering. * prodSpecCharValueUse.valueType: Supports more complex product characteristic value types, like choice, checkbox, objects, and so on. * version: Specifies the external version of the product offering. Enhanced the version and supports external system logic and complex characteristics. | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Service Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=service-catalog-open-api&family=zurich&ft:locale=en-US) | Various methods are enhanced with the following parameters: * externalSystem: Specifies the external system of the service specification. * internalVersion: Specifies the version of the service specification. * specCharacteristic.valueType: Supports more complex service characteristic value types, like choice, checkbox, objects, and so on. * version: Specifies the external version of the service specification. | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Product Order Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf622_product_ordering-api&family=zurich&ft:locale=en-US) | Various methods are enhanced with the following parameters: * externalSystem: Specifies the external system of the product order. * internalVersion: Specifies the version of the product specification. * productOrderItem.product.productCharacteristic.valueType: Supports more complex product characteristic value types, like choice, checkbox, objects, and so on. * productOrderItem.product.productSpecification.version: Specifies the external version of the product specification. | | Telecommunication Open APIs | 6.0.9 | 2025-12 | [Service Order Open API](https://servicenow-staging.fluidtopics.net/access?context=service-order-open-api&family=zurich&ft:locale=en-US) | Various methods are enhanced with the following parameters: * externalSystem: Specifies the external system of the service order. * serviceOrderItem.service.serviceCharacteristic.valueType: Supports more complex service characteristic value types, like choice, checkbox, objects, and so on. * serviceOrderItem.service.serviceSpecification.internalVersion: Specifies the version of the service specification. * serviceOrderItem.service.serviceSpecification.version: Specifies the external version of the service specification. | | Threat Intelligence Security Center for Security Operations | 3.14.4 | 2025-12 | [TISC API](https://servicenow-staging.fluidtopics.net/access?context=tisc-api&family=zurich&ft:locale=en-US) | POST /sn_sec_tisc/threat_intel_data/observables now supports filtering observables on tags and taxonomies. | | Accounts Payable Invoice Processing | v9.5.17 | 2025-08 | [AP Invoice API](https://servicenow-staging.fluidtopics.net/access?context=ap-invoice-api&family=zurich&ft:locale=en-US) | The following endpoints now support attachments: * POST sn_spend_intg/ap_invoice/json * POST sn_spend_intg/ap_invoice/xml | | Telecommunication Open APIs | 4.1.1 | 2025-08 | [Service Order Open API](https://servicenow-staging.fluidtopics.net/access?context=service-order-open-api&family=zurich&ft:locale=en-US) | The following endpoints now support complex service characteristic value types via the serviceOrderItem.service.serviceCharacteristic.valueType parameter: * GET /sn_tmf_api/order/serviceOrder * GET /sn_tmf_api/order/serviceOrder/{id} * PATCH /sn_tmf_api/order/serviceOrder/{id} * POST /sn_tmf_api/order/serviceOrder | | Telecommunication Open APIs | 4.1.1 | 2025-08 | [Product Catalog Open API](https://servicenow-staging.fluidtopics.net/access?context=product-catalog-open-api&family=zurich&ft:locale=en-US) | The following productSpecification endpoints are updated to support complex product specification characteristic value types via the productSpecCharacteristic.valueType parameter: * POST /sn_tmf_api/catalogmanagement/productSpecification * PATCH /sn_tmf_api/catalogmanagement/productSpecification/{id} * GET /sn_tmf_api/catalogmanagement/productSpecification/{id} * GET /sn_tmf_api/catalogmanagement/productSpecification | | Telecommunication Open APIs | 4.1.1 | 2025-08 | [Product Inventory Open API](https://servicenow-staging.fluidtopics.net/access?context=product-inventory-open-api&family=zurich&ft:locale=en-US) | The following endpoints now support complex product characteristic value types via the productCharacteristic.valueType parameter: * GET /sn_prd_invt/product * GET /sn_prd_invt/product/{id} * GET /sn_prd_invt/productinventory * GET /sn_prd_invt/productinventory/{inventoryId} * POST /sn_prd_invt/product * POST /sn_prd_invt/productinventory | | Telecommunication Open APIs | 4.1.1 | 2025-08 | [Product Order Open API](https://servicenow-staging.fluidtopics.net/access?context=tmf622_product_ordering-api&family=zurich&ft:locale=en-US) | The following endpoints now support complex product characteristic value types via the productOrderItem.product.productCharacteristic.valueType parameter: * GET /sn_ind_tmt_orm/order/productOrder * GET /sn_ind_tmt_orm/order/productOrder/{id} * GET /sn_ind_tmt_orm/productorder * GET /sn_ind_tmt_orm/productorder/{id} * PATCH /sn_ind_tmt_orm/order/productOrder/{id} * PATCH /sn_ind_tmt_orm/productOrder/{id} * POST /sn_ind_tmt_orm/order/productOrder * POST /sn_ind_tmt_orm/productOrder | | Virtual Agent API | 4.0.0 | 2025-08 | [Virtual Agent Bot Integration API](https://servicenow-staging.fluidtopics.net/access?context=bot-api&family=zurich&ft:locale=en-US) | New options for the action request body parameter with corresponding examples. POST /sn_va_as_service/bot/integration | [Table 41. Changed REST APIs in the ServiceNow Store] |
[ ]

## Removed

Between your current release family and Zurich, some API features or functionality were removed.  
{#dfrn3-api-summary__entry__718}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some API features or functionality were deprecated.  
{#dfrn3-api-summary__entry__728}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | * The GlideEncrypter API no longer supports Triple Data Encryption Standard (3DES) due to updated [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) guidelines. * For existing instances that upgrade to the Zurich release, the GlideEncrypter API is available for use but has been updated to automatically use the Key Management Framework algorithm. See [GlideEncrypter - Global (deprecated)](https://servicenow-staging.fluidtopics.net/access?context=GlideEncrypterAPI&family=zurich&ft:locale=en-US) for more information on how to continue calling this API. * For all new instances created starting with the Zurich release, the GlideEncrypter API is no longer supported. Directly use the [Key Management Framework](https://servicenow-staging.fluidtopics.net/access?context=encryption&family=zurich&ft:locale=en-US) instead for all cryptography operations. * Dynamic groups have been removed from dynamic schema in Core Platform. For dynamic attributes defined with an associated dynamic attribute group before the Zurich release, the [GlideDynamicAttribute](https://servicenow-staging.fluidtopics.net/access?context=GlideDynamicAttributeAPI&family=zurich&ft:locale=en-US) getGroupName() method originally designed for dynamic attribute groups continues to work for backwards compatibility. The getGroupName() method returns null for migrated attributes and newly created attributes. Customers are urged to migrate to the current [Dynamic Attribute](https://servicenow-staging.fluidtopics.net/access?context=working-with-dynamic-schema&family=zurich&ft:locale=en-US) definitions to take advantage of future improvements in features and functionality. For migration details, see the [Dynamic Schema Zurich Migration Guide \[KB2146133\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2146133) article in the Now Support Knowledge Base. |
[ ]

## Activation information

Review information on how to activate API.  
{#dfrn3-api-summary__entry__738}

| Release | Release notes |
|-|-|
| Washington DC | The following APIs are available by default: * DecisionTableAPI * DuplicateTemplate * GlideAggregate * GlideForm * GlideRecord * ProductInstance * SPWidgetAccessControl * XMLDocument2 * XMLNode The following APIs require plugin activation: * The OnCallContactPrefTemplate and OnCallEscalationTemplateSNC APIs require the On-Call Scheduling (com.snc.on_call_rotation) plugin to be activated. * The ProcessMiningForExternalData API requires the Process Mining for external data (sn_po_extdata) plugin to be activated. |
| Xanadu | The following APIs are available by default: * Cloud Services Catalog API * DynamicSchemaAPI * GlideAggregate * GlideDate * GlideDynamicAttributeStore * GlideElementAttributeStore * GlideRecord * HistoryWalker * NumberFormatter * openFrameAPI * PDAutomationProvider * PDFGenerationAPI * PlaybookExperience * Product Catalog Open API * Service Order Open API The following APIs require plugin activation: * The Appointment Open API requires the following plugins to be activated: * Appointment Booking (com.snc.appointment_booking) * Field Service Management (com.snc.work_management) * Field Service Management for Telecommunications (com.sn_fsmt) * Telecommunication Open APIs (com.sn_tmf_api) * The AWA Manual Assignment API requires the Advanced Work Assignment (com.glide.awa) plugin to be activated. * The LeadtoCashCore script include requires the Lead to Cash Core (com.snd.l2c.core) plugin to be activated. * The PersonalAuthAPI requires the Personal Authentication (com.snc.sn_ihub_personal_auth) plugin to be activated. * The Proactive Engagement API requires the Proactive Engagement (proactive-engagement) plugin to be activated. * The PSBPublicAPIUtil requires the Service Exchange for Providers application (sn_sb_pro) and the Service Exchange Base (sn_sb) plugins to be activated. * The Resource Inventory Open API requires the Customer Network Inventory Core application (com.app-ni-core) plugin to be activated. * The Service Contract API requires the following plugins to be activated: * Customer Contracts and Entitlements (com.sn_pss_core) * Customer Service Install Base Management (com.snc.install) * Product Catalog Management Core (com.sn_prd) * The Service Test Management Open API requires the Customer Service Problem Management (com.sn_sprb_mgmt) plugin to be activated. * The Verify Entitlements API requires the Entitlement Verification (sn_ent_verify) plugin to be activated. * The WSD Extra Service Request API requires the Workplace Reservation Management (com.sn_wsd_rsv) plugin to be activated. * The WSD Reservable API requires the Workplace Reservation Management (com.sn_wsd_rsv) plugin to be activated. * The WSD Reservable V2 API requires the Workplace Reservation Management (com.sn_wsd_rsv) plugin to be activated. |
| Yokohama | The following APIs are available by default: * Attachment * Console * Fetch * Fetch.Headers * Fetch.Request * Fetch.Response * Fetch.RequestInit * GlideDynamicAttribute * GlideDynamicAttributeStore * GlideElementDynamicAttributeStore * GlideTransientDynamicAttribute * GlideUser * openFrameAPI * PDFGenerationAPI * RESTMessageV2 * ScriptableUriMatcher * SOAPMessageV2 * UriMatcher * UriMatcherResponse The following APIs require plugin activation: * The AI Asset API requires the Asset Classes (sn_ent) plugin to be activated. * The AP Invoice API requires the Accounts Payable Invoice Processing (com.sn_ap_apm) plugin to be activated. * The AWA Offer Work API requires the Advanced Work Assignment (com.glide.awa) plugin to be activated. * The IBQConfigBase API requires the Sales and Service API Core (com.sn_tmt_core) plugin to be activated. * The lead API requires the Lead Management Data Model (sn_lead_mgmt_core) plugin to be activated. * The Mobile SDK requires the Mobile SDK Android library (NowSDK) or the Mobile SDK iOS library to be downloaded and installed. * The openFrame API requires the com.sn_openframe_store plugin to be activated. * The OrderUtil API (script include) requires the Order Management (com.sn_ind_tmt_orm) plugin to be activated. * The ProcessMiningIntegrationAPI requires the Process Mining Core (com.sn_process_optimization) plugin to be activated. * The Product Order Open and the Product Inventory Open APIs require Order Management (sn_ind_tmt_orm) plugin to be activated. * The Sales Agreement API requires the following plugins to be activated: * Sales Agreement Data Model (com.sn_sales_agmt_core)  * Product Catalog Management Core (com.sn_prd_pm) * Pricing (com.sn_csm_pricing)   * The Service Contract API requires the following plugins to be activated: * Customer Contracts and Entitlements (com.sn_pss_core) * Customer Service Install Base Management (com.snc.install) * Product Catalog Management Core (com.sn_prd) * The v_record API requires the Remote Tables (com.glide.script.vtable) plugin to be activated. * The Verify Entitlements API requires the Entitlement Verification (com.sn_ent_verify) plugin to be activated. |
| Zurich | The following APIs are available by default: * Identification and Reconciliation * IdentificationEngine * IdentificationEngineScriptableApi * GlideDynamicAttribute * GlideDynamicAttributeStore * GlideDynamicNamespace * GlideCurrencyCode * GlideCurrencySymbol * GlideForm (Next Experience) * GlideModal (Next Experience) * GlideNavigation (Next Experience) * GlideRecord * GlideSysAttachment * GlideUser (Next Experience) * StopWatch (Next Experience) The following APIs require plugin activation: * ProducerV2 requires the ServiceNow Stream Connect Installer plugin (com.glide.hub.stream_connect.installer). * Product Order Open API requires the Order Management for Telecommunications (sn_ind_tmt_orm) plugin. * Service Order Open API requires the Order Management for Telecommunications (sn_ind_tmt_orm) plugin. * The Omnichannel Callback API requires the Omnichannel Callback (omnichannel_callback plugin) plugin. * Party Management Open API requires the Telecommunications Open APIs (sn_tmf_api) and Customer Service Management (com.sn_customerservice) plugins. * The sn_erp_integration API requires the Zero Copy Connector for ERP (com.sn_erp_integration) plugin. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for API we have noted them here.  
{#dfrn3-api-summary__entry__748}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for API we have noted them here.  
{#dfrn3-api-summary__entry__758}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for API, such as specific requirements or compliance levels.  
{#dfrn3-api-summary__entry__768}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for API we have noted them here.  
{#dfrn3-api-summary__entry__778}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for API we have noted them here.  
{#dfrn3-api-summary__entry__788}

| Release | Release notes |
|-|-|
| Washington DC | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. See [API implementation and reference](https://servicenow-staging.fluidtopics.net/access?context=api-implementation-reference&family=washingtondc&ft:locale=en-US) for more information. |
| Xanadu | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. See [API implementation and reference](https://servicenow-staging.fluidtopics.net/access?context=api-implementation-reference&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. See [API implementation and reference](https://servicenow-staging.fluidtopics.net/access?context=api-implementation-reference&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | * Use server-side JavaScript APIs in scripts to change the application functionality. * Run client APIs whenever a client-based event occurs, such as when a form loads, a form is submitted, or a field value changes. * Use inbound REST APIs to interact with various ServiceNow functionalities within your application. * Client Next Experience APIs include client APIs compatible with the Next Experience UI. See [API implementation and reference](https://servicenow-staging.fluidtopics.net/access?context=api-implementation-reference&family=zurich&ft:locale=en-US) for more information. |
[ ]