---
sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-washingtondc-zurich

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - zurich Combined Product Files

ft:clusterId :

    - delta3zw

bundleId :

    - delta3zw


---

# Combined Identity release notes for upgrades from Washington DC to Zurich

# Combined Identity release notes for upgrades from Washington DC to Zurich {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 9, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read

Consolidated page of all release notes for Identity from Washington DC to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Identity release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Identity to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-identity-summary__entry__2}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Identity.  
{#dfrn3-identity-summary__entry__12}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | [Access Simulator](https://servicenow-staging.fluidtopics.net/access?context=access-simulator&family=xanadu&ft:locale=en-US) :   Use the Access Simulator to simulate users access and implications of access for the resources on the ServiceNow AI Platform. Important: Access Simulator (Access Analyzer V3) is available in the ServiceNow Store. For more information, visit ServiceNow Store. SCIM :   Use the System for Cross-domain Identity Management (SCIM) API endpoints to create, read, update, and delete operations on users and groups using the SCIM protocol. |
| Yokohama | [Access Insights](https://servicenow-staging.fluidtopics.net/access?context=access-insights&family=yokohama&ft:locale=en-US) :   Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights about role or group entitlements that are assigned to the user at a peer-level (meaning at the same organization, department, and Manager), while comparing the user access. Important: Access Insights (Access Analyzer V4) is available in the ServiceNow Store. For more information, visit ServiceNow Store. |
| Zurich | [Machine Identity Console](https://servicenow-staging.fluidtopics.net/access?context=machine-identity-console&family=zurich&ft:locale=en-US) :   Use the Machine Identity Console to see what data integration accounts are accessing and how they're configured. This console helps you make smarter security decisions about setting up these accounts. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Identity features.  
{#dfrn3-identity-summary__entry__22}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | [Access Analyzer](https://servicenow-staging.fluidtopics.net/access?context=access-analyzer&family=yokohama&ft:locale=en-US) : Assign the <kbd class="ph userinput">access_analyzer_admin</kbd> role to the users to access and administer the Access Analyzer. Important: Access Analyzer V4 is available in the ServiceNow Store. For more information, visit ServiceNow Store. |
| Zurich | [Access analyzer](https://servicenow-staging.fluidtopics.net/access?context=access-analyzer&family=zurich&ft:locale=en-US) :   Display the Security data filter that is in the Applied or Undefined status in the Access Analyzer results. Access Analyzer also supports the new criteria in ACLs that is controlled by reference. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). |
[ ]

## Removed

Between your current release family and Zurich, some Identity features or functionality were removed.  
{#dfrn3-identity-summary__entry__32}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Identity features or functionality were deprecated.  
{#dfrn3-identity-summary__entry__42}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Identity.  
{#dfrn3-identity-summary__entry__52}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | Identity is a ServiceNow AI Platform product that is active by default. |
| Yokohama | Identity is a ServiceNow AI Platform product that is active by default. |
| Zurich | Identity is a ServiceNow AI Platform product that is active by default. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__62}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__72}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Identity, such as specific requirements or compliance levels.  
{#dfrn3-identity-summary__entry__82}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__92}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Identity we have noted them here.  
{#dfrn3-identity-summary__entry__102}

| Release | Release notes |
|-|-|
| Washington DC | No updates for this release. |
| Xanadu | * Use the Access Simulator module under the ServiceNow® Access Analyzer V3 tool to simulate the user access and understand the implications of providing additional access to the users. * Use the enhanced System for Cross-domain Identity Management (SCIM) API endpoints for CRUD operations. * Access Analyzer extends support of Query operation (Query Match \& Query range) for Evaluate access, Compare user access, and Simulate access features. See [Identity](https://servicenow-staging.fluidtopics.net/access?context=identity-landing&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | [Yokohama Patch 11](https://servicenow-staging.fluidtopics.net/access?context=yokohama-patch-11&family=yokohama&ft:locale=en-US) * Configure AI Agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity drop-down menu. * Use the <kbd class="ph userinput">ai_user_admin</kbd> role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://servicenow-staging.fluidtopics.net/access?context=aia-role-masking&family=yokohama&ft:locale=en-US). [Yokohama Patch 10](https://servicenow-staging.fluidtopics.net/access?context=yokohama-patch-10&family=yokohama&ft:locale=en-US) * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Exploring Federated ID](https://servicenow-staging.fluidtopics.net/access?context=federated-id&family=yokohama&ft:locale=en-US). Yokohama * Use the Access Insights module in the ServiceNow® Access Analyzer V4 tool to get access insights of your users, while comparing the user access. * Assign the <kbd class="ph userinput">access_analyzer_admin</kbd> role to the users to access and administer the Access Analyzer. See [Identity](https://servicenow-staging.fluidtopics.net/access?context=identity-landing&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | [Zurich Patch 4](https://servicenow-staging.fluidtopics.net/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Configure AI Agents or AI users by selecting the <kbd class="ph userinput">AI</kbd> option from the Identity type drop-down menu. * Use the <kbd class="ph userinput">ai_user_admin</kbd> role for creating, editing, and role management of AI users. Using the role you can view, create, edit, assign roles to, and delete users with the identity type as <kbd class="ph userinput">AI</kbd>. * Use role masking for AI agents and agentic workflows to limit the inherited roles during tool execution, verifying that AI agents run with restricted privileges, minimizing potential security risks and helping prevent unintended actions. To learn more, see [Role masking](https://servicenow-staging.fluidtopics.net/access?context=aia-role-masking&family=zurich&ft:locale=en-US). * Access Analyzer v.6 supports agentic workflows and AI agents in the Analyze Permissions feature. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). * Use Federated ID to uniquely identify roles across multiple instances. Federated ID provides a unique identifier for roles, making it easier to manage and track them across instances. To know more, see [Explore Federated ID](https://servicenow-staging.fluidtopics.net/access?context=federated-id&family=zurich&ft:locale=en-US). * View the Inbound API Integration Usage dashboard under the Machine Identity Console's Unique API calls page to access statistics for requestors and their API calls. To know more, see [Metrics](https://servicenow-staging.fluidtopics.net/access?context=machine-identity-metrics&family=zurich&ft:locale=en-US) and [View dashboard](https://servicenow-staging.fluidtopics.net/access?context=view-inbound-api-integration-usage-dashboard&family=zurich&ft:locale=en-US). Zurich * Manage your non-human identities (NHIs) using the Machine Identity Console. * Support security data filter functionality in Applied or Undefined status and Controlled by Refs functionality during access control list (ACL) query. Important: Access Analyzer is available in the ServiceNow Store. For more information, visit [ServiceNow Store](https://store.servicenow.com/store). See [Identity](https://servicenow-staging.fluidtopics.net/access?context=identity-landing&family=zurich&ft:locale=en-US) for more information. |
[ ]