Combined Operational Technology Change Management release notes for upgrades from Washington DC to Zurich

  • Release version: Zurich
  • Updated June 16, 2026
  • 5 minutes to read
  • Consolidated page of all release notes for Operational Technology Change Management from Washington DC to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Operational Technology Change Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Operational Technology Change Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Operational Technology Change Management.

    Release Release notes

    Washington DC

    Change email notifications
    Send email notifications to relevant stakeholders when a change record is updated.
    Edit the related devices and equipment model entities in a change record
    Add or remove multiple OT devices and equipment model entities in an OT change record in the Affected OT Devices and the Impacted Equipment Model Entities related lists, respectively.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Operational Technology Change Management features.

    Release Release notes

    Washington DC

    Updated layout of the OT change record on the Industrial Workspace
    The OT change record in the Industrial Workspace was updated so that all existing related lists are included under the Related Records tab.
    Change write user role (sn_ot_change_write)
    The Change write user role (sn_ot_change_write) was updated so users that are assigned with this role can have IT change tasks assigned to them. They can also update the IT change task that they're assigned to.

    Xanadu

    Updated layout of the OT change record on the Industrial Workspace
    The OT change record in the Industrial Workspace was updated so that all existing related lists are included under the Related Records tab.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Operational Technology Change Management features or functionality were removed.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Operational Technology Change Management features or functionality were deprecated.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Operational Technology Change Management.

    Release Release notes

    Washington DC

    Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
    Note:
    Operational Technology Change Management now includes the Industrial Process Manager, and can be used with or without Operational Technology Manager.

    Xanadu

    Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
    Note:
    Operational Technology Change Management now includes the Industrial Process Manager, and can be used with or without Operational Technology Manager.

    Yokohama

    Install Operational Technology Change Management by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Zurich

    No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Operational Technology Change Management we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Operational Technology Change Management we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Operational Technology Change Management, such as specific requirements or compliance levels.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Operational Technology Change Management we have noted them here.

    Release Release notes

    Washington DC

    No updates for this release.

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Operational Technology Change Management we have noted them here.

    Release Release notes

    Washington DC

    • Organize your OT change requests with the updated OT change record on the Industrial Workspace.
    • Enable email notifications for OT change requests and OT change tasks to stay updated on your OT change records.
    • Add multiple OT devices and equipment model entities to an OT change request so that you can group your work in a more logical manner.

    See Operational Technology Change Management for more information.

    Xanadu

    • In an OT change request record in the Industrial Workspace, use new related lists to create an OT incident record related to the OT change request, or link an existing OT incident record to the OT change request.
    • Organize your OT change requests with the updated OT change record on the Industrial Workspace .

    See Operational Technology Change Management for more information.

    Yokohama

    In an OT change request record in the Industrial Workspace, use new related lists to create an OT incident record related to the OT change request, or link an existing OT incident record to the OT change request.

    See Operational Technology Change Management for more information.

    Zurich

    No updates for this release.