Combined Access Management release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zx

Combined Access Management release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated July 20, 2026

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Summary of Combined Access Management Release Notes for Upgrades from Xanadu to Zurich

This consolidated release notes document guides ServiceNow customers through the Access Management enhancements and changes from the Xanadu to Zurich releases. It highlights new features, important upgrade tasks, changes to existing functionality, and activation status, enabling customers to prepare effectively for upgrading their Access Management capabilities.

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Key Features

Security Data Filters (Yokohama): Control access to sensitive data by applying filters before query execution, preventing data leakage and enforcing access restrictions consistently across queries.
Related Record Access (Yokohama): Enforce ACLs on related tables based on permissions on parent records, ensuring granular and consistent access control across linked data such as projects and tasks.
Machine Identity Access Controls (Zurich): Define fine-grained access for integrations via REST or SOAP endpoints, restricting integration access to only the necessary resources to enhance security and governance.
Scripting Governance Tool (Zurich): Manage and reduce users with scripting privileges through role-based governance, implementing a deny-by-default behavior for scripting unless explicitly permitted.
Datatype ACLs (Zurich): Simplify access control by creating single ACLs that apply to all table columns of a specific data type, reducing redundant ACL configurations.

Key Changes

Deny-Unless Condition for ACLs (Xanadu): Introduced a new decision type to enable more granular access decisions, improving control over data access strategies.
Enhanced ACL Security (Xanadu): Default denial of access for empty or misconfigured ACLs increases overall platform security.
ACL Query Behavior (Xanadu): New operators allow fine-tuning of query access control, enabling more precise data query permissions.
Explicit Roles Behavior Adjustment (Xanadu): Modifies role assignment behavior to enhance role management and security.

Upgrade and Activation Notes

Access Management is active by default across all releases from Xanadu through Zurich.
There are no additional browser, localization, accessibility, or other specific requirements introduced for Access Management in these releases.
Customers should review and complete any pre- and post-upgrade tasks as outlined to ensure a smooth upgrade to Zurich.

What to Expect

Upgrading to Zurich enhances your Access Management with improved security controls, governance tools, and simplified ACL management. You gain the ability to enforce strict data access at query and integration levels, better manage scripting permissions, and maintain consistent access policies for related records. These capabilities help protect sensitive data, reduce administrative overhead, and improve compliance and audit readiness.

Consolidated page of all release notes for Access Management from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Access Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Access Management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Access Management.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Security data filters Security data Filters enable you to control who can access sensitive data by restricting access to authorized users, regardless of how the data is accessed. Security data filters are applied before query execution, ensuring restricted data never leaves the database and prevents data leakage at the query level. Filters integrate into queries for GlideRecordSecure, GlideRecordSandbox, and GlideAggregateSandbox by default. Related record access Related record access integrated into the ACL framework enhances access management by enabling administrators to enforce specific ACLs for related tables. This ensures users can only access records in related tables, such as costs, estimations, or tasks, based on their permissions for the parent table, like projects or cases. Combined with broader ACL capabilities, Related record access ensures consistent, granular, and enforceable
Zurich	Machine identity access controls Enforce fine-grained access to data via REST or SOAP endpoints using Machine Identity Access Controls. This feature enables you to define which integrations can access specific data, confirming that the integrations only have access to the resources they need. Scripting Governance Tool tool and role Review and help reduce the number of users with scripting privileges using the Scripting Governance Tool. This tool helps improve platform security with scripting governance based on user role. A new deny-by-default behavior is enforced for scripting unless you have the snc_required_script_writer_permission role. After an upgrade or zBoot, this role is automatically assigned via the Conditional Script Writer group. Datatype ACL Simplify and help reduce redundant ACL definitions with Datatype ACLs. Create a single ACL to target all table columns of a specific data type, streamlining access control configurations.

Changes

Between your current release family and Zurich, some changes were made to existing Access Management features.


Release	Release notes
Xanadu	Deny-Unless condition for ACLs A new decision type field helps administrators define the conditions that give or deny users access to data. It enables more granular decision-making while defining the right access strategy on the platform. Enhanced ACL Security If an ACL is misconfigured or empty, you can deny access to data by default, enhancing the overall security of the platform. ACL Query Behavior Fine-tune your access control by dictating rules for querying data with the introduction of new operators: query match and query range. >Explicit Roles behavior adjustment When the system property `glide.security.explicit_roles.do_not_fix` is true, the snc_internal role is no longer added in memory or to the User Roles [sys_user_has_role] table.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Access Management features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Access Management features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Access Management.


Release	Release notes
Xanadu	Access Management is a ServiceNow AI Platform feature that is active by default.
Yokohama	Access Management is a ServiceNow AI Platform feature that is active by default.
Zurich	Access Management is a ServiceNow AI Platform feature that is active by default.

Additional requirements

If any additional requirements were introduced or changed for Access Management we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Access Management we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Access Management, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Access Management we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Access Management we have noted them here.


Release	Release notes
Xanadu	Fine-tune your access control with the new Deny-Unless ACL and query operators. Enhance ACL security with a new default denial behavior. Identify and fix empty or misconfigured ACLs with new ACL creation rules. See Access Control List Rules for more information.
Yokohama	Security Data Filters are a powerful new feature designed to restrict access to sensitive records based on roles or security attributes. This ensures only authorized users can view data, regardless of how the data is accessed. Related Record Access allows enforcement of consistent access rules across related tables, ensuring that users only see records associated with the data they are authorized to access. See Access Control List Rules for more information.
Zurich	Enforce access to data via REST or SOAP endpoints using the Machine Identity Access Controls, which helps improve security, governance, and auditability. Target all table columns of a given data type with a single ACL using Datatype ACLs. Govern scripting permissions with the Scripting Governance tool, a new base system deny-by-default behavior. See Access Control List Rules for more information.