--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Advanced AI Search Management Tools release notes for upgrades from Xanadu to Zurich # Combined Advanced AI Search Management Tools release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Advanced AI Search Management Tools Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document covers all updates for the Advanced AI Search Management Tools across ServiceNow release families from Xanadu through Zurich. It is designed to help ServiceNow customers prepare for and understand the changes, new features, and activation requirements when upgrading the Advanced AI Search Management Tools to the Zurich release. Show full answer Show less ## Key Features * **AI Search Analytics Dashboard Enhancements:** Throughout the releases, the Search application interactive filter has been extended to support the Mobile Platform search application and search applications used in Recommended Actions. This enables analysts to more effectively review performance metrics and trends for various search applications. * **Extended Date Range Filter:** The Date range interactive filter now allows access to search data covering the last 180 days, doubling the previous 90-day range. This enhancement provides broader historical insights into search trends. * **Improved Visual Experience:** Dashboard performance metrics, trends, and charts have been refreshed to offer a cleaner and more user-friendly visual interface, enhancing the ease of analysis. ## Pre- and Post-Upgrade Considerations Before upgrading to Zurich, customers should review and complete any recommended pre- and post-upgrade tasks to ensure a smooth transition. No features or functionality have been removed or deprecated across these releases, minimizing upgrade risks. ## Activation and Additional Requirements * **Installation:** Advanced AI Search Management Tools must be installed by requesting the application from the ServiceNow Store. Customers can visit the ServiceNow Store website to submit requests and review cumulative release notes for all app versions. * **Dependency:** The Usage Insights API application is a prerequisite and must be installed from the ServiceNow Store to enable Advanced AI Search Management Tools functionality. ## Other Considerations * **No Updates to Browser, Accessibility, or Localization Requirements:** There have been no changes or new requirements in these areas from Xanadu through Zurich. ## What Customers Can Expect By upgrading to Zurich and leveraging the latest Advanced AI Search Management Tools, ServiceNow customers can: * Analyze search trends over the past six months for deeper insights. * Review key performance metrics and reports tailored to individual search applications, including mobile and recommended actions contexts. * Benefit from a refreshed dashboard interface that simplifies data interpretation. * Ensure compliance with activation prerequisites to maintain full tool functionality. These enhancements support better decision-making and optimization of AI search capabilities within ServiceNow environments. Consolidated page of all release notes for Advanced AI Search Management Tools from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Advanced AI Search Management Tools release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Advanced AI Search Management Tools to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-advancedaisearchmanagementtools-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Advanced AI Search Management Tools. {#dfrn3-advancedaisearchmanagementtools-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [AI Search Analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=xanadu&ft:locale=en-US) : The Search application interactive filter now supports the Mobile Platform search application. | | Yokohama | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) : The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) : The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application. | | Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) : The Search application interactive filter now allows analysts to review performance metrics and trends for search applications used in Recommended Actions. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) : The Search application interactive filter now allows analysts to review performance metrics and trends for the Mobile Platform search application. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Advanced AI Search Management Tools features. {#dfrn3-advancedaisearchmanagementtools-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [AI Search Analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=xanadu&ft:locale=en-US) : The Date range interactive filter now allows you to access data from the last 180 days, rather than the last 90 days. | | Yokohama | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) : The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=yokohama&ft:locale=en-US) : The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days. | | Zurich | [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) : The performance metrics, trends, and charts for this dashboard have been refreshed to offer a cleaner visual experience. [AI Search Analytics analytics dashboard](https://www.servicenow.com/docs/access?context=ai-search-analytics-dashboard&family=zurich&ft:locale=en-US) : The Date range interactive filter now enables you to access data from the last 180 days, rather than the last 90 days. | [ ] ## Removed Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were removed. {#dfrn3-advancedaisearchmanagementtools-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Advanced AI Search Management Tools features or functionality were deprecated. {#dfrn3-advancedaisearchmanagementtools-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Advanced AI Search Management Tools. {#dfrn3-advancedaisearchmanagementtools-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | | Zurich | Activation information : Install Advanced AI Search Management Tools by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here. {#dfrn3-advancedaisearchmanagementtools-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | You must have the Usage Insights API application installed from the ServiceNow Store in order to use Advanced AI Search Management Tools. | | Yokohama | Additional requirements : You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. | | Zurich | Additional requirements : You must have the Usage Insights API application installed from the ServiceNow Store to use Advanced AI Search Management Tools. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Advanced AI Search Management Tools we have noted them here. {#dfrn3-advancedaisearchmanagementtools-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Advanced AI Search Management Tools, such as specific requirements or compliance levels. {#dfrn3-advancedaisearchmanagementtools-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Advanced AI Search Management Tools we have noted them here. {#dfrn3-advancedaisearchmanagementtools-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Advanced AI Search Management Tools we have noted them here. {#dfrn3-advancedaisearchmanagementtools-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard's Date range interactive filter. * Understand your mobile search traffic with support for the Mobile Platform search application in the AI Search Analytics dashboard's Search application interactive filter. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Analyze search trends from the preceding six months using the AI Search Analytics dashboard * Review key performance metrics and reports for your AI Search usage. * Apply interactive filters to view performance analytics for individual search applications and to select the time frame to analyze. See [Advanced AI Search Management Tools](https://www.servicenow.com/docs/access?context=adv-ais-mgmt-tools-content-pack&family=zurich&ft:locale=en-US) for more information. | [ ]