Combined Alumni Center release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

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zurich

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en-US

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zurich Combined Product Files

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delta3zx

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delta3zx

Combined Alumni Center release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated July 20, 2026

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Summary of Combined Alumni Center Release Notes for Upgrades from Xanadu to Zurich

This consolidated release note covers the Alumni Center upgrades from the Xanadu release family through to Zurich. It provides ServiceNow customers with critical information about new features, changes, removals, and upgrade considerations to help prepare and execute a smooth transition to the Zurich release of Alumni Center.

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Key Features

Alumni Center Revamp: The Zurich release introduces a redesigned alumni home page that serves as a central hub for former employees. Alumni can update personal details, manage preferences, access personalized job recommendations, and maintain their employment history including legacy and latest employment data.
Alumni Self-registration: Former employees can self-register as alumni by providing personal details that are validated to prevent impersonation and duplicates, improving registration accuracy.
Automatic Alumni User Creation: Alumni user accounts can be automatically created during employee offboarding through configurable termination conditions and optional administrative approval, streamlining onboarding of alumni users.
Personal Details Verification: Employees in the offboarding phase can verify and update contact details such as email, phone, and shipping address via tasks in Employee Center, ensuring accurate post-offboarding communication.

Changes and Removals

No changes were made to existing Alumni Center features between Xanadu and Zurich releases.
Several system properties have been removed in Zurich, with their configurations migrated to the alumni common configuration UI for simplified management. These include properties related to email validation and user import settings.
The application name has changed from "Alumni Service Center" to "Alumni Center" to reflect the updated user experience.

Activation and Installation

To activate Alumni Center in Zurich, customers must request the application from the ServiceNow Store. The ServiceNow Store also provides version history and cumulative release notes for ongoing reference.

Additional Information

No updates were made to browser requirements, accessibility, localization, or other additional requirements for Alumni Center from Xanadu to Zurich.
The revamped Alumni Center integrates Employee Center Pro features such as My Active Items, Proactive Prompts, and Content Widgets, enhancing alumni engagement.
Alumni can securely access documents from their profile and manage notification preferences for job recommendations and news/events.
Admins have enhanced configuration options to tailor self-registration forms, automate alumni creation based on HR profile fields, and highlight job opportunities.

Consolidated page of all release notes for Alumni Center from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Alumni Center release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Alumni Center to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Alumni Center.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	[Placeholder link text to key alumni-service-center]Alumni Center revamp The revamped alumni home page is a central hub where former employees can update their details, manage preferences, and access personalized job recommendations. It also provides quick access to alumni services, news, resources, and tasks to stay connected and engaged. Alumni can maintain their employment history with legacy & latest employment details. Alumni can view the existing job opportunities and also get personal job recommendation based on your job preferences. Alumni Self-registration A former employee can sign up on the Alumni Center and provide details to register as an alumni. The personal email provided by the employee is validated to verify the employee status ensuring accurate identification and preventing impersonation or duplication. Configure automatic alumni user creation Alumni user creation is streamlined with a configurable process that allows organizations to generate alumni accounts automatically during an employee offboarding. Configurable termination conditions can be used to create the alumni and admins can restrict automatic creation with approvals if needed. Personal Details Verification Employees in the offboarding stage can review and confirm their personal details such as email, phone number, and shipping address to facilitate effective communication post offboarding and ease alumni onboarding. The offboarding task is available in the Employee Center to-dos and offboarding journeys.

Changes

Between your current release family and Zurich, some changes were made to existing Alumni Center features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Alumni Center features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The following system properties are removed and the existing configured values are copied to the alumni common configuration UI. Email property - sn_asc.self_registration.personal.email.domains Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix

Deprecations

Between your current release family and Zurich, some Alumni Center features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Alumni Center.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Install Alumni Center by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Alumni Center, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Alumni Center we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	The application name Alumni Service Center is now called Alumni Center. As an alumni, you can see the revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets. As an alumni, you can use improved alumni services available out-of-the-box. As an alumni, you can securely access your documents directly from your profile. As an alumni, use the Register as alumni option to create an account with the Alumni Center and login to the Alumni Center website. As an alumni registering in the Alumni Center portal, you can enter details like first name, last name, personal email address and employee number which can be used to verify and match the ex-employee records. As an alumni, you can maintain and update your personal details directly within your profile. As an alumni, you can enter your legacy employment details and latest employment details to maintain your employment history. As an alumni, your can enable or disable notifications for recommended job opportunities, and news/event updates in your profile. As an alumni admin, you can configure the customer specific termination conditions using the HR profile fields to trigger alumni creation process automatically on employee termination. As an alumni admin, you can configure the Alum Self-registration form based on the organization needs. As an alumni admin, you can highlight and showcase the recommended job opportunities. See [Placeholder link text to key alumni-service-center] for more information.