--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Card data security release notes for upgrades from Xanadu to Zurich # Combined Card data security release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Card Data Security Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with detailed information on Card Data Security updates from the Xanadu release family through to the Zurich release. It is designed to assist in preparing for upgrades by summarizing new features, changes, and important upgrade tasks related to Card Data Security within the Financial Services Operations (FSO) context. Show full answer Show less ## Key Features * **Card Data Security Tokenization (Zurich):** The Zurich release introduces integration with a tokenizer service that enables secure tokenization of card data within FSO dispute workflows. Customers can configure which card data values to tokenize and manage connections to core and third-party systems, including Visa and Mastercard. * **Coral Theme (Zurich):** Zurich updates the default user interface theme to Coral for new portal, web, and mobile experiences with Next Experience or Core UI enabled. The Coral theme offers a modern, brand-neutral design with an optional dark mode for better usability. ## Important Upgrade Information * **Pre- and Post-Upgrade Tasks:** Customers should review and complete any necessary tasks before and after upgrading to Zurich to ensure smooth deployment of Card Data Security features. * **Activation:** Card Data Security is available for installation via the ServiceNow Store. Customers must request the application through the store and can view additional app release notes and version history there. ## Additional Details * No features were removed or deprecated between Xanadu and Zurich. * There are no additional requirements, browser specifications, accessibility updates, or localization considerations introduced in these releases. * The Zurich release supports enhanced PCI compliance through integrated tokenization and predefined integrations with major payment systems such as Visa, Mastercom, Ethoca, Verifi, and Visa Stop Payment Service. ## What to Expect By upgrading to the Zurich release, ServiceNow customers gain enhanced security for sensitive card data through tokenization within FSO dispute workflows, improved user experience with the Coral theme, and seamless integration with key payment networks. These updates help ensure PCI compliance and secure handling of card data while providing a modernized interface for users. Consolidated page of all release notes for Card data security from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Card data security to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-carddatasecurity-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Card data security. {#dfrn3-carddatasecurity-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) : Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Card data security features. {#dfrn3-carddatasecurity-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Card data security features or functionality were removed. {#dfrn3-carddatasecurity-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Card data security features or functionality were deprecated. {#dfrn3-carddatasecurity-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Card data security. {#dfrn3-carddatasecurity-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Card data security by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Card data security is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Card data security, such as specific requirements or compliance levels. {#dfrn3-carddatasecurity-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Card data security we have noted them here. {#dfrn3-carddatasecurity-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes. * Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations. See [Card Data Security](https://www.servicenow.com/docs/access?context=card-data-security&family=zurich&ft:locale=en-US) for more information. | [ ]