Combined Card data security release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 3 minutes to read
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    Summary of Combined Card Data Security Release Notes for Upgrades from Xanadu to Zurich

    This consolidated release notes document provides ServiceNow customers with essential information about Card Data Security updates spanning from the Xanadu to the Zurich release. It is designed to help you prepare for your upgrade by summarizing new features, changes, activation steps, and compliance highlights relevant to your Card Data Security solution.

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    Key Features

    • Card Data Security Tokenization (Zurich): The Zurich release introduces the capability to tokenize secure card data within Financial Services Operations (FSO) dispute workflows. This feature integrates with tokenizer services, allowing you to configure which data elements to tokenize and manage connections with core and third-party systems.
    • Predefined Integrations: You can seamlessly integrate Card Data Security with major payment and dispute resolution systems, including Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom come as predefined integrations to streamline setup.

    Upgrade Considerations and Activation

    • Pre- and Post-Upgrade Tasks: Before upgrading to Zurich, review and complete all necessary tasks to ensure a smooth transition. While there were no changes or updates in Xanadu and Yokohama releases, Zurich requires installation of the Card Data Security application via the ServiceNow Store.
    • No Deprecated or Removed Features: The upgrade path from Xanadu through Zurich maintains feature continuity with no removals or deprecations reported.

    Compliance and Security

    The Zurich release enhances your ability to maintain Payment Card Industry (PCI) compliance by providing integrated tokenization solutions that securely handle sensitive card data, particularly within FSO dispute workflows. This integration with core and third-party systems ensures robust data protection aligned with industry standards.

    Additional Notes

    • No updates or changes were reported for additional requirements, browser specifications, accessibility, localization, or highlight considerations across the releases.

    By upgrading to Zurich, you can expect improved security in handling card data through tokenization and expanded integrations, facilitating compliance and operational efficiency in financial services workflows.

    Consolidated page of all release notes for Card data security from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Card data security release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Card data security to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Card data security.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    Card Data Security
    Tokenize secure card data in FSO dispute workflows by integrating with a tokenizer service through Card data security. You can configure which values to tokenize, establish connections to core systems and third-party systems like Visa and Mastercard, and manage tokenizer resource configurations.

    Changes

    Between your current release family and Zurich, some changes were made to existing Card data security features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Card data security features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Card data security features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Activation information

    Review information on how to activate Card data security.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    Install Card data security by requesting it from the ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Card data security we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Card data security we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Card data security, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Localization information

    If there are specific localization considerations for Card data security we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Card data security we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    • Ensure Payment Card Industry (PCI) compliance and the secure handling of sensitive card data with an integrated tokenization solution for Financial Services Operations disputes.
    • Integrate with major core systems and third-party systems, including (but not limited to) Visa, Mastercom, Mastercom Extended, Ethoca, Verifi, and Visa Stop Payment Service. Visa and Mastercom are predefined integrations.

    See Card Data Security for more information.