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sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - zurich Combined Product Files

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---

# Combined Classic Workflow release notes for upgrades from Xanadu to Zurich

# Combined Classic Workflow release notes for upgrades from Xanadu to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Classic Workflow release notes for upgrades from Xanadu to Zurich

This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Classic Workflow updates from the Xanadu release through Zurich.
It is designed to assist customers in preparing for their upgrade by highlighting new features, changes, deprecations, and important upgrade considerations specific to Classic Workflow.
Show full answer Show less  

## Key Features

* **Access Restriction to Workflow Editor:** In the Zurich release, access to the Workflow Editor is now controlled by the `sncrequiredscriptwriterpermission` role, allowing more granular permission management.

## Deprecations

* **Planned Deprecation of Classic Workflow Support:** Classic Workflow support is marked for planned deprecation in Zurich. Customers are encouraged to transition to Workflow Studio flows and subflows instead of Classic Workflow.
* **Legacy Workflows:** Legacy workflows created and published by ServiceNow are removed for new customers starting on Zurich but retained for customers upgrading from prior versions.

## Upgrade Considerations

* **Pre- and Post-Upgrade Tasks:** Customers should review and complete necessary pre- and post-upgrade steps before moving to Zurich to ensure a smooth transition.
* **Activation:** Workflow is an AI Platform feature active by default in the Zurich release, requiring no additional activation steps.

## Additional Information

* No updates or changes were made to Classic Workflow features, browser requirements, accessibility, localization, or highlight considerations between Xanadu and Zurich, except those noted above.
* The `sncrequiredscriptwriterpermission` role has been added to all Workflow tasks in Zurich to support the new access control model.  
Consolidated page of all release notes for Classic Workflow from Xanadu to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Classic Workflow release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Classic Workflow to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-classicworkflow-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Classic Workflow.  
{#dfrn3-classicworkflow-summary__entry__10}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | [Restrict access to Workflow Editor with a new role](https://www.servicenow.com/docs/access?context=r_WorkflowRoles&family=zurich&ft:locale=en-US) :   Grant access to the Workflow editor by giving users the snc_required_script_writer_permission role. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Classic Workflow features.  
{#dfrn3-classicworkflow-summary__entry__18}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Removed

Between your current release family and Zurich, some Classic Workflow features or functionality were removed.  
{#dfrn3-classicworkflow-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Classic Workflow features or functionality were deprecated.  
{#dfrn3-classicworkflow-summary__entry__34}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | * Support for classic workflows is in Planned Deprecation. For more information about application and plugin deprecation, see [KB0867184 on Support](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184). * Use Workflow Studio flows and subflows instead of classic Workflow. <!-- --> * Removed the legacy workflows created and published by ServiceNow, Inc. for new customers who start on the Zurich release. * Retained the legacy workflows created and published by ServiceNow, Inc. for customers who upgraded from versions prior to the Zurich release. |
[ ]

## Activation information

Review information on how to activate Classic Workflow.  
{#dfrn3-classicworkflow-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Activation information :   Workflow is a ServiceNow AI Platform feature that is active by default. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__58}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Classic Workflow, such as specific requirements or compliance levels.  
{#dfrn3-classicworkflow-summary__entry__66}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__74}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Classic Workflow we have noted them here.  
{#dfrn3-classicworkflow-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | * Added the snc_required_script_writer_permission role to all Workflow tasks. * Removed the legacy workflows created and published by ServiceNow, Inc. from new customer installations. See [Classic Workflow](https://www.servicenow.com/docs/access?context=c_WorkflowOverview&family=zurich&ft:locale=en-US) for more information. |
[ ]


