Combined Clone Admin Console release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 4 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Combined Clone Admin Console Release Notes for Upgrades from Xanadu to Zurich

    This document consolidates the release notes for the Clone Admin Console across ServiceNow release families from Xanadu to Zurich. It is designed to help ServiceNow customers prepare for upgrades by summarizing new features, changes, deprecations, and important upgrade information relevant to the Clone Admin Console.

    Show full answer Show less

    Key Features

    • Target Instance Modal (Xanadu): Allows cloning data between production and non-production instances directly within the clone request form by adding a target instance.
    • Using Backup from Another Clone (Xanadu): Supports selecting an existing backup from another clone to speed up the backup process. If the backup is unavailable, an on-demand backup is triggered automatically.
    • Clone Storage Separation (Xanadu): Differentiates storage for legacy clones and new clones, with new clones stored in a new table accessible via the new Clone Admin Console interface. Legacy clones remain accessible only through the legacy Clone History table and are not shown in the new console.
    • Update Set Preservation (Zurich): Enables configuration to preserve in-progress update sets up to 12 minutes before clone execution, ensuring updates are retained regardless of scope creation time.

    Important Upgrade Information

    • Deprecation Notice (Zurich): The legacy clone request page (cloneinstance.DO) will be retired in the upcoming A release. Customers are advised to update to the latest Clone Admin Console version for improved performance and user experience.
    • Installation (Zurich): The Clone Admin Console must be installed via a request from the ServiceNow Store. Customers can access the store for app availability and submission of installation requests.

    Changes and Removals

    There are no changes or removals to Clone Admin Console features between Xanadu and Zurich releases reported in these notes.

    Additional Considerations

    • Browser, Accessibility, and Localization: No updates or changes were noted for browser requirements, accessibility standards, or localization in the Clone Admin Console across these releases.
    • Highlight Information (Xanadu): Clone-related queries now respect Access Control Lists (ACLs), and custom clone flows should be tested. Guidance on using clone preservers is available within the Create a Clone form.

    Practical Guidance for ServiceNow Customers

    Before upgrading to the Zurich release:

    • Review and complete any pre- and post-upgrade tasks to ensure smooth transition.
    • Plan to install the Clone Admin Console app from the ServiceNow Store if not already installed.
    • Transition away from the legacy clone request page to avoid disruption after its retirement.
    • Leverage new features such as update set preservation and backup reuse to optimize cloning operations.
    • Test any custom clone workflows to confirm compatibility with ACLs and new console functionalities.

    Consolidated page of all release notes for Clone Admin Console from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Clone Admin Console release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Clone Admin Console to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Clone Admin Console.

    Release Release notes

    Xanadu
    Target instance modal
    Request a clone to copy the data from a production instance to a non-production instance or to copy the data between non-production instances. You can request a clone without leaving the form by using the add an instance option in the clone request target instance field.
    Using the same backup from another clone
    Use the backup from another clone when you're selecting a backup option for a faster backup process. If the backup no longer exists, it triggers an on-demand backup instead.
    Clone storage
    Legacy clones and new clones are stored separately. Clones that you request via the Clone Admin Console are stored on a new table and displayed within the new console.  Legacy clones aren't shown in the Clone Admin Console. Clones that you initiate via the legacy Request Clone page are stored on the legacy Clone History table.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Clone Admin Console features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Clone Admin Console features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Clone Admin Console features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich
    • The legacy clone request page clone_instance.DO is going to be retired in the A release.
    • Update to the latest version for the best experience and performance improvements. To update Clone Admin Console, see Clone Home (dashboard).

    Activation information

    Review information on how to activate Clone Admin Console.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    Install the Clone Admin Console by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for Clone Admin Console we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Clone Admin Console we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Clone Admin Console, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Clone Admin Console we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Clone Admin Console we have noted them here.

    Release Release notes

    Xanadu
    • Use a new backup when you’re backing up the Clone Admin Console to make the backup go more quickly.
    • View the Clone preserver guidance added to the Create a clone form to understand how to use Clone preservers.
    • Clone related queries now go through ACLs. Custom clone flows should be tested.

    See Clone Admin Console for more information.

    Yokohama

    		 No updates for this release.

    Zurich
    • Configure the update set preservation up to 12 minutes before the clone executes.

    • Preserve your in-progress update sets, regardless of when the scope was created in the specified time frame.

    See Clone Home (dashboard) for more information.