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# Combined Cloud Cost Management 8.0.0 release notes for upgrades from Xanadu to Zurich

# Combined Cloud Cost Management 8.0.0 release notes for upgrades from Xanadu to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Cloud Cost Management 8.0.0 release notes for upgrades from Xanadu to Zurich

This consolidated release notes document provides ServiceNow customers with essential information for upgrading Cloud Cost Management from the Xanadu release family through to Zurich (version 8.0.0).
It highlights new features, key changes, deprecations, and important pre- and post-upgrade tasks to prepare for a smooth transition.
The release notes also clarify that some releases, such as Yokohama and Zurich, contained no updates.
Show full answer Show less  

## Key Features

* **Billing Troubleshooting:** Customers can now compare MetricBase (Clotho) data with spend data for AWS, Azure, and GCP to diagnose billing discrepancies. The comparison data can be downloaded as a CSV for detailed analysis.
* **AI Resource Spend Visibility:** The introduction of the Tag Category AI Service enables visibility into AI service spends under the Machine Learning category for AWS, Azure, and GCP. Customers can filter spend data by cloud category, tag category, and tag values.
* **Improved Billing File Processing:** By installing the Cloud Cost Management Infra Stack application alongside version 8.1, customers can handle high transaction volumes more efficiently and experience faster billing file downloads.

## Important Upgrade Considerations

* On upgrading to version 8.0, Cloud Cost Management now executes the Billing Download job only from the current month forward, meaning AI service spend data prior to the current month requires manual execution of the Billing Download job.
* Customers should review and complete recommended pre- and post-upgrade tasks as outlined in the release notes to ensure proper functionality.

## Deprecations

* The Core UI interface for Cloud Cost Management is no longer supported; customers must transition to the Cloud Cost Management Workspace for continued access and enhanced functionality.
* The Cloud Spend Dashboard has been deprecated in favor of the Asset Executive Workspace, which now provides related KPIs and insights.
* The Cloud Insights Billing application is being prepared for future deprecation and is no longer available for download via the ServiceNow Store, though it remains supported for now.

## Activation and Additional Notes

* Activation of Cloud Cost Management 8.0.0 is performed by requesting the application through the ServiceNow Store.
* No additional requirements, browser requirements, accessibility information, or localization changes were noted between the release families from Xanadu to Zurich.

## Benefits for ServiceNow Customers

Upgrading to Cloud Cost Management 8.0.0 provides enhanced capabilities for cost visibility, particularly around AI resource spending, improved troubleshooting tools for billing accuracy, and optimized handling of billing data for large transaction volumes. Customers should adopt the Cloud Cost Management Workspace to benefit from the latest supported user interface and dashboards.  
Consolidated page of all release notes for Cloud Cost Management 8.0.0 from Xanadu to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Cloud Cost Management 8.0.0 release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Cloud Cost Management 8.0.0 to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-cloudcostmanagement800-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | On upgrading to Cloud Cost Management 8.0 version, the new Tag Category AI Service is available for Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) service providers. Because Cloud Cost Management executes the Billing Download job only from the current month onwards, the spend on AI services will be included only for the current month. If you want to view the billing details for the months prior to the current month, you must manually execute the Billing Download job. Once the Billing Download job is executed successfully, you can view the spend data of your AI services. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Cloud Cost Management 8.0.0.  
{#dfrn3-cloudcostmanagement800-summary__entry__10}

| Release | Release notes |
|-|-|
| Xanadu | [Troubleshoot billing issues in Cloud Cost Management implementation](https://www.servicenow.com/docs/access?context=compare-metricbase-spend&family=xanadu&ft:locale=en-US) :   Compare MetricBase (Clotho) data with your Spend data for Amazon Web Services (AWS), Azure, and Google Cloud Platform (GCP) to diagnose and troubleshoot Cloud Cost Management billing issues. You can also download the comparison data as a CSV file to analyze any mismatch in the cost values from both of the sources. [Gain insights into your spend of AI resources](https://www.servicenow.com/docs/access?context=spend-anaytics&family=xanadu&ft:locale=en-US) :   View the total spend details for your AI services under the Machine Learning service category in your current billing download for AWS, Azure, and GCP. You can also filter your results by cloud category, tag category, and tag values. [Manage high transaction volume efficiently by installing the Cloud Cost Management Infra Stack application](https://www.servicenow.com/docs/access?context=ccm-infra-stack&family=xanadu&ft:locale=en-US) :   Process and download billing files quickly with improved data download speed by installing the Cloud Cost Management Infra Stack application in addition to Cloud Cost Management version 8.1. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Cloud Cost Management 8.0.0 features.  
{#dfrn3-cloudcostmanagement800-summary__entry__18}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Removed

Between your current release family and Zurich, some Cloud Cost Management 8.0.0 features or functionality were removed.  
{#dfrn3-cloudcostmanagement800-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Cloud Cost Management 8.0.0 features or functionality were deprecated.  
{#dfrn3-cloudcostmanagement800-summary__entry__34}

| Release | Release notes |
|-|-|
| Xanadu | Starting with the Xanadu release, note the following deprecations: * The Core UI interface for the Cloud Cost Management application is no longer deployed, enhanced, or supported. For continued access and functionality, transition to the Cloud Cost Management Workspace. For more information, see [Cloud Cost Management Workspace](https://www.servicenow.com/docs/access?context=ci-workspace&family=xanadu&ft:locale=en-US). * The Cloud Spend Dashboard is no longer deployed, enhanced, or supported. The Asset Executive Workspace provides this functionality. For more information, see [Visibility into Cloud Insights KPIs using the Asset Management Executive Dashboard](https://www.servicenow.com/docs/access?context=itam-exec-dashboard-cloudinsights&family=xanadu&ft:locale=en-US). * The Cloud Insights Billing application, which supports the Cloud Provisioning and Governance product with limited functionality, is being prepared for future deprecation. It will not be available on ServiceNow Store for download and installation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Cloud Cost Management 8.0.0.  
{#dfrn3-cloudcostmanagement800-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | Activate Cloud Cost Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Cloud Cost Management 8.0.0 we have noted them here.  
{#dfrn3-cloudcostmanagement800-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Cloud Cost Management 8.0.0 we have noted them here.  
{#dfrn3-cloudcostmanagement800-summary__entry__58}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Cloud Cost Management 8.0.0, such as specific requirements or compliance levels.  
{#dfrn3-cloudcostmanagement800-summary__entry__66}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Cloud Cost Management 8.0.0 we have noted them here.  
{#dfrn3-cloudcostmanagement800-summary__entry__74}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Cloud Cost Management 8.0.0 we have noted them here.  
{#dfrn3-cloudcostmanagement800-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | * Easily diagnose and rectify issues in Cloud Cost Management implementations. * View the spend details of your AI resources through a Machine Learning service category. See [Cloud Insights](https://www.servicenow.com/docs/access?context=cloud-insights-landing-page&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]


