Combined Continuous Authorization and Monitoring release notes for upgrades from Xanadu to Zurich
Summarize
Summary of Combined Continuous Authorization and Monitoring Release Notes for Upgrades from Xanadu to Zurich
This consolidated release note provides ServiceNow customers with a comprehensive guide to Continuous Authorization and Monitoring (CAM) enhancements, changes, and important upgrade considerations from the Xanadu through Yokohama releases up to the Zurich release. It is designed to help customers prepare, understand new capabilities, and streamline governance, risk, and compliance (GRC) processes within CAM.
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Key Features
- CAM Workspace Enhancements (Xanadu and Yokohama): Introduced an end-to-end user experience with home page, dashboards, unified tasks, and enhanced insights. Features include adding related control objectives, family-based control views, attachments to assessment procedures, and consolidated Plan of Actions and Milestones (POA&M). Export of System Security Plan (SSP) files and other control-related information in the NIST OSCAL machine-readable format was enabled.
- ATO Artifacts Generation: Generate key Authorization to Operate (ATO) artifacts such as Security Assessment Reports, POA&Ms, Security Assessment Plans, and Executive Summaries in Microsoft Word and HTML templates, ensuring consistent and shareable documentation.
- Workflow Configuration (Zurich): New CAM Workflow Configuration allows administrators to create, manage, and version multiple custom workflows within packages, define GRC state models, configure workflow-specific approvals, conduct risk assessments, and standardize processes by migrating NIST Risk Management Framework (RMF) flows.
- Boundary Management Improvements (Zurich): Introduced Child Boundaries to establish one-to-many hierarchical relationships between authorization boundaries, visible in sidebar and diagram views. Dynamic Boundary Filters now support automatic updates of system elements based on filter conditions, improving flexibility.
- Boundary Operational Status Automation: Boundary status is now automatically synchronized with authorization package life cycle stages, such as moving to Operational or Reauthorize status, enhancing coherence and reducing manual updates.
- Enhanced OSCAL Support: Direct generation and download of OSCAL SSP and POA&M files from authorization packages, including support for Catalog Overlay, Profile, and SSP models. The OSCAL import playbook now supports importing individual POA&M JSON files, automatic user and group mappings based on exact names, and populates roles and responsibilities for streamlined data import and validation.
- Overlay Capability: Apply policy overlays within authorization packages with options to add, subtract, or customize control objectives, enabling flexible baseline adjustments to meet specific compliance needs.
- New Administrative Tools (Zurich): Access the CAM System Properties page to configure system-wide settings, and track package progress with the Ageing of Packages widget, monitoring time spent in different lifecycle steps.
- Automated Audit Generation: Set Next Engagement Date for automatic creation of audit engagements, improving audit scheduling and management.
Key Changes
- Role Privileges Updates: Roles like Information Owner, Information System Security Manager, and System Owner have been enhanced with new privileges and embedded roles to better control access and update capabilities within CAM.
- Improved Reporting and Data Views: Addition of new fields such as Family and Family ID on control objective pages, and Notes and Attachment fields on assessment procedures, enriches data capture and reporting.
- OSCAL Export Enhancements: Child control objectives and related links are better mapped in the exported OSCAL Catalog model, improving data fidelity.
- UI and Layout Updates (Zurich): The CAM Workspace now features a modern card-based homepage layout with vertical authorization boundary and package views for improved navigation and usability.
Upgrade Considerations
- Review and complete all pre- and post-upgrade tasks before upgrading CAM to Zurich to ensure seamless transition.
- Note that some roles have had privileges removed, such as the Authorization Official role losing audit and compliance roles, to refine security controls.
- CAM must be installed or upgraded via the ServiceNow Store, with no additional browser, localization, or accessibility changes noted for Zurich.
Practical Benefits for ServiceNow Customers
- Streamlined management of authorization packages and boundaries with enhanced workflows and automation.
- Improved compliance documentation through consistent, exportable ATO artifacts in industry-standard formats (OSCAL, Microsoft Word, HTML).
- Greater flexibility in control management using overlays and dynamic filters to tailor compliance baselines.
- Enhanced user role management improving security and operational clarity.
- Automation reduces manual effort and errors in boundary status updates and audit scheduling.
- Import/export capabilities facilitate integration with external GRC and security systems, simplifying data exchange.
Consolidated page of all release notes for Continuous Authorization and Monitoring from Xanadu to Zurich.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Continuous Authorization and Monitoring release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.
Important information for upgrading Continuous Authorization and Monitoring to Zurich
Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
New features
Between your current release family and Zurich, new features were introduced for Continuous Authorization and Monitoring.
| Release | Release notes |
|---|---|
Xanadu |
|
Yokohama |
|
Zurich |
|
Changes
Between your current release family and Zurich, some changes were made to existing Continuous Authorization and Monitoring features.
| Release | Release notes |
|---|---|
Xanadu |
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Yokohama |
|
Zurich |
|
Removed
Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were removed.
| Release | Release notes |
|---|---|
Xanadu |
|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Deprecations
Between your current release family and Zurich, some Continuous Authorization and Monitoring features or functionality were deprecated.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Activation information
Review information on how to activate Continuous Authorization and Monitoring.
| Release | Release notes |
|---|---|
Xanadu |
Install Continuous Authorization and Monitoring by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
Yokohama |
Install CAM by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. |
Zurich |
Install CAM by requesting it from the ServiceNow Store. |
Additional requirements
If any additional requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Accessibility information
Review details on accessibility information for Continuous Authorization and Monitoring, such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Localization information
If there are specific localization considerations for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Continuous Authorization and Monitoring we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
See Continuous Authorization and Monitoring for more information. |
Yokohama |
See Continuous Authorization and Monitoring for more information. |
Zurich |
See Continuous Authorization and Monitoring for more information. |