--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Contract Management Pro release notes for upgrades from Xanadu to Zurich # Combined Contract Management Pro release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Contract Management Pro Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with a complete view of Contract Management Pro updates from the Xanadu through the Zurich releases. It is designed to help you prepare for an upgrade by summarizing new features, changes, removals, deprecations, activation instructions, and other relevant information across these releases. Notably, many of the releases, including Zurich, did not introduce changes in certain categories, which is clearly noted for your reference. Show full answer Show less ## Activation and Installation * Contract Management Pro is a ServiceNow AI Platform feature requiring activation via the ServiceNow Store. * To install, request the app from the ServiceNow Store website. This applies to both Yokohama and Zurich releases. * Administrators can manage activation and scope changes, such as editing contract templates within the Microsoft Word add-in. ## New Features and Enhancements While no new features were introduced in the Xanadu or Yokohama releases, the Zurich release includes several key enhancements that improve contract management workflows and user experience: * View comprehensive contract family hierarchies, including parent, sibling, and child contract requests. * Upload multiple supporting documents simultaneously from various sources like your computer, activity stream, or external storage. * Assign specific roles to signatories to control their participation in the DocuSign e-signature process. * Support for offline signatures, allowing contracts signed outside the system to be managed within Contract Management Pro. * Send contracts for signature through Adobe Sign without needing to sign in to the electronic signature portal. * Compare two contract document revisions with a redlined view for easy identification of changes. * Initiate and manage contract amendment requests efficiently. * Use AI-driven capabilities to generate contract summaries, FAQs, or extract specific information from contracts and related documents. * Link parent contracts during drafting and negotiation to inherit terms, enhancing contract consistency. * Pause and resume in-progress signature processes when updating the signatory list. * Enhanced electronic signature workflow allowing wet signatures as an alternative to electronic signatures. * Microsoft Word add-in improvements, including direct contract document uploads and a logout icon feature. ## Accessibility and Usability Improvements * The new Coral theme includes a dark mode option for web and mobile, improving readability and reducing eye strain. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were made to Contract Management Pro features across the Xanadu, Yokohama, or Zurich releases. ## Additional Requirements and Browser Support No updates or changes to additional requirements or browser compatibility were indicated for any of the releases. ## Practical Benefits for ServiceNow Customers * Enhanced contract visibility and management through hierarchical views and document comparison tools. * Improved signature workflows with flexible options including offline and wet signatures, and streamlined integration with Adobe Sign and DocuSign. * Greater efficiency in document handling via bulk uploads and Microsoft Word add-in enhancements. * Use of AI capabilities to extract insights and generate summaries, aiding quicker contract analysis and decision-making. * Better user experience with dark theme support and administrative controls for template editing. Consolidated page of all release notes for Contract Management Pro from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Contract Management Pro to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-contractmanagementpro-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Contract Management Pro features. {#dfrn3-contractmanagementpro-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Contract Management Pro features or functionality were removed. {#dfrn3-contractmanagementpro-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Contract Management Pro features or functionality were deprecated. {#dfrn3-contractmanagementpro-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Contract Management Pro. {#dfrn3-contractmanagementpro-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Contract Management Pro is a ServiceNow AI Platform feature that is available with activation of the Contract Management Pro (sn_cm_pro). For details, see [Install Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-install-cmpro&family=yokohama&ft:locale=en-US). Important: Contract Management Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Contract Management Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Contract Management Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Contract Management Pro, such as specific requirements or compliance levels. {#dfrn3-contractmanagementpro-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Contract Management Pro we have noted them here. {#dfrn3-contractmanagementpro-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Link parent contracts during drafting and negotiation phases to inherit parent contract terms. * Pause and resume an in-progress signature process when updates to the signatory list are required. * Perform wet signature in the electronic signature workflow. The enhanced electronic signature workflow capability provides flexibility to complete the signature process when the signatories want to do a wet signature instead of an electronic signature. * Upload the contract document directly from the Microsoft Word add-in for ServiceNow Contracts instead of selecting it from your system. * Use Logout icon () to log out from Microsoft Word add-in for ServiceNow Contracts. * Change the application scope to edit a contract template in the Microsoft Word add-in for ServiceNow Contracts. This option is only visible to the administrators. See [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * View the complete contract family hierarchy --- including parent, sibling, and child contract requests --- from the Related contract requests tab of the contract request. * Upload multiple supporting documents in a single action from your computer, activity stream, or external storage. * Assign roles to signatories to define their level of participation in the Docusign e-signature process. * Contract requests now support offline signatures, enabling users to manage contracts signed outside the system. * Send contracts for signature using Adobe Sign without having to sign in to the electronic signature portal. * Compare two revisions of the contract document and view the redlined compared document. * Initiate and manage amendment requests for existing contracts. * Generate summaries, FAQs, or retrieve specific information from contract documents, supporting documents, and signed contracts. * Link parent contracts during drafting and negotiation phases to inherit parent contract terms. * Pause and resume an in-progress signature process when updates to the signatory list are required. See [Contract Management Pro](https://www.servicenow.com/docs/access?context=cncore-cmpro-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]