Combined Contract Management Pro for Legal Service Delivery release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

Release

zurich

ft:locale

en-US

ft:publication_title

zurich Combined Product Files

ft:clusterId

delta3zx

bundleId

delta3zx

Combined Contract Management Pro for Legal Service Delivery release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated July 20, 2026

5 minutes to read

Summarize

Summarized using AI

Summary of Combined Contract Management Pro for Legal Service Delivery Release Notes for Upgrades from Xanadu to Zurich

This consolidated update provides ServiceNow customers with essential information about upgrading Contract Management Pro for Legal Service Delivery from the Xanadu release family to Zurich. It outlines new features, changes, and important upgrade considerations across the relevant release versions.

Show full answer Show less

New Features

The key new capability introduced between the Yokohama and Zurich releases is Contract Amendments. This feature enables formal modifications to existing contracts—such as adding, changing, or removing terms—without replacing the entire agreement.

Amendment Tracking and Audit Trail: Users can initiate, track, and finalize amendments with a full audit trail to ensure transparency and compliance.
Request Type Field: A new field distinguishes between contract requests and amendment requests, improving clarity.
Parent-Child Linking: Each amendment is linked to its parent contract, with amendment history visible directly from the contract request for easy access.
Record Producer: A record producer is available in the base system, allowing efficient submission and monitoring of amendment requests from the Employee Center.
Centralized Document Repository: All signed contracts and associated amendment documents are stored centrally under the parent contract, facilitating streamlined document management.
New Related Lists: Within the contract repository, related lists provide visibility into contract and amendment requests, detailed amendment field changes, and all associated contract documents.

Changes, Removals, and Deprecations

No changes, removals, or deprecations to Contract Management Pro for Legal Service Delivery features were introduced between Xanadu and Zurich releases.

Activation and Installation

To install or upgrade to Contract Management Pro for Legal Service Delivery (application ID snlgcnt), customers must request the app from the ServiceNow Store. Detailed installation guidance is available under ServiceNow Legal Contracts documentation.

Additional Considerations

Browser Requirements: No updates or new browser requirements were introduced.
Accessibility: No new accessibility updates or compliance changes were noted.
Localization: No localization changes or considerations were introduced.
Highlights: The amendment request initiation and management, including the Employee Center record producer, are key highlighted capabilities.

Practical Benefits for ServiceNow Customers

Upgrading to Zurich enables legal and contract teams to manage contract amendments more effectively and transparently. By leveraging the amendment functionality, teams can:

Maintain comprehensive and auditable contract change histories without replacing contracts.
Improve operational efficiency with clear workflows and centralized documentation.
Enhance user experience by submitting and tracking amendments easily through the Employee Center.

This upgrade supports better contract lifecycle management aligned with enterprise legal service delivery needs.

Consolidated page of all release notes for Contract Management Pro for Legal Service Delivery from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Contract Management Pro for Legal Service Delivery release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Contract Management Pro for Legal Service Delivery to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Contract Management Pro for Legal Service Delivery.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Contract amendments Contract amendments enable you to formally change, add, or remove terms in an existing contract without replacing the entire agreement. The Amendment feature enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with audit trail. A new field, Request type, has been added to clearly distinguish between contract and amendment requests. Each amendment is linked to its parent contract, and you can easily view the amendment history directly from the contract request. Additionally, a record producer is available in the base system, allowing you to submit and monitor amendment requests efficiently. The following related lists are now available within the contract repository record to provide amendment details: Contract Requests: Displays all contract and amendment requests associated with the contract. Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time. Contract Documents: Provides access to all documents related to the contract, including those generated or updated as part of amendment processes. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and managing all related documents from a single location.
Zurich	Contract amendments Contract amendments enable you to formally change, add, or remove terms in an existing contract without replacing the entire agreement. The Amendment feature enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with audit trail. A new field, Request type, has been added to clearly distinguish between contract and amendment requests. Each amendment is linked to its parent contract, and you can easily view the amendment history directly from the contract request. Additionally, a record producer is available in the base system, allowing you to submit and monitor amendment requests efficiently. The following related lists are now available within the contract repository record to provide amendment details: Contract Requests: Displays all contract and amendment requests associated with the contract. Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time. Contract Documents: Provides access to all documents related to the contract, including those generated or updated as part of amendment processes. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and managing all related documents from a single location.

Changes

Between your current release family and Zurich, some changes were made to existing Contract Management Pro for Legal Service Delivery features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Contract Management Pro for Legal Service Delivery features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Contract Management Pro for Legal Service Delivery features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Contract Management Pro for Legal Service Delivery.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Install Contract Management Pro for Legal Service Delivery (sn_lg_cnt) by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. For details, see Install ServiceNow Legal Contracts.
Zurich	Install Contract Management Pro for Legal Service Delivery (sn_lg_cnt) by requesting it from the ServiceNow Store. For details, see Install ServiceNow Legal Contracts.

Additional requirements

If any additional requirements were introduced or changed for Contract Management Pro for Legal Service Delivery we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Contract Management Pro for Legal Service Delivery we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Contract Management Pro for Legal Service Delivery, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich

Localization information

If there are specific localization considerations for Contract Management Pro for Legal Service Delivery we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Contract Management Pro for Legal Service Delivery we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Initiate and manage amendment requests for existing contracts. Record producer to initiate an amendment request from the Employee Center. See ServiceNow Legal Contracts for more information.
Zurich	Initiate and manage amendment requests for existing contracts. Record producer to initiate an amendment request from the Employee Center. See ServiceNow Legal Contracts for more information.