Combined CPQ Configurator release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 3 minutes to read
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    Summary of Combined CPQ Configurator release notes for upgrades from Xanadu to Zurich

    This consolidated release note provides ServiceNow customers with a comprehensive overview of the CPQ Configurator enhancements, changes, and upgrade considerations from the Xanadu release through to Zurich. It is designed to guide you through preparing for the upgrade, understanding new capabilities, and activating the product effectively within your Sales and Order Management environments.

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    Important Upgrade Information

    • To transition from the legacy product configurator to the CPQ Configurator in Zurich, you must enable the snprdpm.enableadvancedconfiguration system property after upgrading. This activation is necessary to utilize the configurator in Sales and Order Management workflows.

    New Features in Zurich

    • Configurable Product Offerings and Blueprints: Create configurable products alongside comprehensive product offering blueprints that include product attributes, relationships, pricing rules, and child products. These blueprints incorporate configuration rules such as inclusion, exclusion, and determination to ensure accurate product setup.
    • CPQ Configurator Interface: Provides an embedded configurator enabling agents and customers to configure customizable products seamlessly within Sales and Order Management workflows, accessible via the CSM Configurable Workspace and Business Portal.

    Changes, Removals, and Deprecations

    There were no updates, removals, or deprecations affecting CPQ Configurator features between Xanadu and Zurich.

    Activation and Installation

    • CPQ Configurator installation requires requesting the CPQ Integration application from the ServiceNow Store.
    • Consult the ServiceNow Store version history for detailed cumulative release notes and app version information.

    Additional Requirements and Preparation

    • Before implementing CPQ Configurator, prepare your environment according to the guidelines provided in the CPQ Configurator documentation to ensure smooth deployment and operation.

    Browser, Accessibility, and Localization

    No changes or new requirements were introduced for browser compatibility, accessibility standards, or localization from Xanadu through Zurich.

    Key Benefits for ServiceNow Customers

    • Offers an intuitive, attribute-based and product-based configuration interface that simplifies the customization process for sales agents and customers.
    • Allows selection of valid product options with real-time pricing updates to enhance accuracy and transparency in product configuration.
    • Enables product catalog administrators to generate and maintain detailed product offering blueprints that streamline configuration management and improve product catalog accuracy.

    Consolidated page of all release notes for CPQ Configurator from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family CPQ Configurator release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading CPQ Configurator to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    If you used the legacy product configurator previously and want to use the CPQ Configurator, after upgrading, you must set the sn_prd_pm.enable_advanced_configuration system property to true to be able to use the configurator in Sales and Order Management workflows.

    .

    New features

    Between your current release family and Zurich, new features were introduced for CPQ Configurator.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich
    Configurable product offerings and associated blueprints
    Create configurable products and generate the associated product offering blueprints that contain the product attributes, product relationships, product and pricing rules, and child products defined for configurable products. The blueprints also contain configuration rules for inclusion, exclusion, and determination. Catalog admins can review and update an offering blueprint in the CPQ Configurator and then publish the product offering to the product catalog.
    CPQ Configurator interface
    Enable agents and customers to configure customizable products using the CPQ Configurator embedded in Sales and Order Management workflows. The configurator is used in both the CSM Configurable Workspace and the Business Portal.

    Changes

    Between your current release family and Zurich, some changes were made to existing CPQ Configurator features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some CPQ Configurator features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some CPQ Configurator features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate CPQ Configurator.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    Install the CPQ Configurator by requesting the CPQ Integration application from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    If any additional requirements were introduced or changed for CPQ Configurator we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    Before implementing CPQ Configurator, you must prepare your environment to use it. For more information, see CPQ Configurator.

    Browser requirements

    If any specific browser requirements were introduced or changed for CPQ Configurator we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for CPQ Configurator, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for CPQ Configurator we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for CPQ Configurator we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich
    • Provides sales agents and customers with an intuitive interface for attribute-based configuration in addition to product-based configuration of customizable products.
    • Enables agents and customers to select valid product options during product configuration and view real-time updates that show how their selections affect associated pricing.
    • Enables product catalog admins to generate and update product offering blueprints that guide the accurate configuration of customizable products by agents and customers.

    See CPQ Configurator for more information.