Combined Data Management release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated July 20, 2026
  • 5 minutes to read
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    Summary of Combined Data Management Release Notes for Upgrades from Xanadu to Zurich

    This consolidated guide provides ServiceNow customers with essential information on upgrading Data Management from the Xanadu release family through to Zurich. It highlights new features, important changes, upgrade tasks, and activation details relevant to each release, helping you prepare for a smooth transition and optimize data management capabilities in your instance.

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    Important Upgrade Information

    • Xanadu: Upon upgrading, a data management policy record is automatically created for each table with existing archive or table cleaner rules.
    • Yokohama: After upgrading self-hosted instances, table size statistics may not refresh correctly. To fix this, enable the com.glide.stats.storagediskusage.informationschema system property to allow accurate database statistics generation. Similar to Xanadu, policy records are created automatically for configured tables.
    • Zurich: No specific upgrade tasks or issues reported.

    New Features

    • Xanadu:
      • Holistic view of data management policies per table.
      • Support for multiple archive rules on a single table via policies.
      • Improved table cleaner performance for efficient deletion of older records.
      • Data Management usage dashboard to monitor storage consumption and top data-consuming tables.
    • Yokohama:
      • Introduction of the Data Management Console for storage insights and data growth management.
      • Improved scalability of the table cleaner for automated deletion of older or unwanted records.
    • Zurich:
      • Enhanced Data Management Console with detailed data usage monitoring at the table and logical table levels (e.g., Incident, Problem, Change Request).
      • Ability to view data usage in associated tables storing attachments, audit records, and journal entries.
      • Identification of tables driving growth in related tables.
      • Rule summary feature showing backlog record counts and rule execution histories.

    Key Changes

    • Yokohama: The Data Management Console became accessible via All > System Data Management > Data Management Console.
    • Xanadu and Zurich: No significant changes reported.

    Deprecations and Removals

    • Zurich: The Data Usage Visualization Console dashboard has been deprecated. Customers should now use the Data Management Console for monitoring data growth.
    • No other features were removed or deprecated between Xanadu and Zurich.

    Activation and Additional Requirements

    • Data Management is an AI Platform capability active by default in all releases from Xanadu through Zurich.
    • No additional requirements, browser compatibility updates, or localization changes were introduced across these releases.

    Practical Benefits for ServiceNow Customers

    • Gain comprehensive control and visibility over data management policies, enabling efficient archiving and deletion strategies tailored to your instance’s needs.
    • Use the Data Management Console to proactively monitor storage consumption, identify data growth drivers, and manage data lifecycle effectively.
    • Leverage improved performance and scalability of automated data cleanup processes to maintain optimal system performance.
    • Streamline upgrade processes with automated policy creation and clear pre- and post-upgrade guidance, reducing manual effort and risk.

    Consolidated page of all release notes for Data Management from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Data Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Data Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    A data management policy record is automatically created for each table that is configured with an archive rule or a table cleaner rule prior to the upgrade.

    Yokohama

    • After upgrading a self-hosted instance to Yokohama, the sys_physical_table_stats table doesn't display the latest data for table size, with the sample_period_start column showing dates prior to the upgrade. To see the correct table size, you can set the com.glide.stats.storage_disk_usage.information_schema system property to true, which allows the statsGatherer job to use the information schema to generate the required database statistics.

    • A data management policy record is automatically created for each table that is configured with an archive rule or a table cleaner rule prior to the upgrade.

    Zurich

    No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Data Management.

    Release Release notes

    Xanadu

    Data Management policies
    Access a holistic view of the data management rules that you configured for a table.
    Support for multiple archive rules on one table
    Create multiple archive rules for a single table using a data management policy.
    Table cleaner performance improvements
    Automatically delete older records more efficiently using the table cleaner.
    Data Management usage dashboard
    View a summary of storage consumption on your instance and monitor the top 10 tables consuming the most data on your instance.

    Yokohama

    Data Management Console
    View a summary of storage consumption on your instance and manage the growth of data directly from the Data Management Console.
    Table cleaner scalability improvements
    Automatically delete older or unwanted records at scale.

    Zurich

    Data Management Console
    View a summary of data usage on your instance and manage the growth of data directly from the Data Management Console.
    Monitor data usage at the table level
    View a summary of data usage for an individual table and monitor data usage in associated tables that store attachments, audit records, and journal entries.
    View data usage for logical tables
    Monitor data usage for logical tables, including the Incident [incident], Problem [problem], and Change Request [change_request] tables.
    Identify which tables are driving the most growth in other tables
    View tables contributing the most growth to the tables that store attachments, audit records, and journal entries.
    Rule summary
    Track the number of records in the backlog and view the execution history of a table's data management rules.

    Changes

    Between your current release family and Zurich, some changes were made to existing Data Management features.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    Data Management Console
    You can now access data usage on your instance by navigating to All > System Data Management > Data Management Console.

    Zurich

    No updates for this release.

    Removed

    Between your current release family and Zurich, some Data Management features or functionality were removed.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Data Management features or functionality were deprecated.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    The Data Usage Visualization Console dashboard has been deprecated in the Zurich release. Instead, you can monitor the growth of data on your instance using the Data Management Console.

    Activation information

    Review information on how to activate Data Management.

    Release Release notes

    Xanadu

    Data Management is a ServiceNow AI Platform feature that is active by default.

    Yokohama

    Data Management is a ServiceNow AI Platform feature that is active by default.

    Zurich

    Data Management is a ServiceNow AI Platform capability that is active by default.

    Additional requirements

    If any additional requirements were introduced or changed for Data Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Data Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Accessibility information

    Review details on accessibility information for Data Management, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    Localization information

    If there are specific localization considerations for Data Management we have noted them here.

    Release Release notes

    Xanadu

    No updates for this release.

    Yokohama

    No updates for this release.

    Zurich

    No updates for this release.

    Highlight information

    If there are specific highlight considerations for Data Management we have noted them here.

    Release Release notes

    Xanadu

    • Define and access all the data management rules for a table from the data management policy page.
    • Create multiple archive rules for a table.
    • Access and configure the destroy rules for deleting archived records from the data management policy page.
    • Delete older records at scale with improved performance using the table cleaner.
    • View a summary of storage consumption on your instance.

    See Data Management for more information.

    Yokohama

    • View insights into storage consumption on your instance and implement data management policies directly from the Data Management Console.
    • Automatically delete older or unwanted records with improved table cleaner scalability.

    See Data Management for more information.

    Zurich

    • View insights into storage consumption on your instance and manage data usage in the redesigned Data Management Console.
    • Monitor data usage in a logical table view.
    • View data usage for individual tables and their associated tables.
    • View a summary of the data management rules on a table.

    See Data Management for more information.