--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Domain Separation release notes for upgrades from Xanadu to Zurich # Combined Domain Separation release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Domain Separation Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes page provides essential information for ServiceNow customers preparing to upgrade Domain Separation from the Xanadu release family through to Zurich. It summarizes new features, changes, activations, and important upgrade tasks across these releases, focusing on improving domain management and operational efficiency. Show full answer Show less ## Key Features * **Yokohama Release:** Introduction of the **Post-Production Domain Separation Activation Utility**, enabling activation of domain separation in live environments with guided assistance, facilitating smoother transitions without service disruption. * **Zurich Release:** * **Delete by Domain for Domain Admins:** Administrators can now delete data by domain, improving domain management and reducing storage overhead. This feature includes data recovery and retention capabilities for rollback and retention policy enforcement. * **Domain Table Updates Optimization:** Changes to the domain table are processed sequentially and batched into a single background job. This streamlines domain updates and provides user notifications regarding job status, including delays and initiations. ## Activation Information Domain Separation is an AI Platform feature in ServiceNow that requires activation of the `com.glide.domain.activationutility` plugin. It is available through the ServiceNow Store. Customers should activate this utility to enable domain separation functionality in their instances, especially when upgrading to Yokohama or Zurich. ## Important Upgrade Notes * No features were removed or deprecated from Xanadu through Zurich, ensuring stability of existing Domain Separation capabilities. * There are no additional system or browser requirements introduced in these releases for Domain Separation. * Customers are advised to review and complete pre- and post-upgrade tasks to ensure a smooth upgrade process. ## Practical Benefits for ServiceNow Customers * Enables activation of domain separation in production environments without downtime via the Post-Production Activation Utility. * Improves domain data management efficiency through batch processing and deletion capabilities, helping manage storage and operational overhead. * Maintains consistent functionality with no removals or deprecations, reducing upgrade risk. Consolidated page of all release notes for Domain Separation from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Domain Separation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Domain Separation to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-domainseparation-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Domain Separation. {#dfrn3-domainseparation-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Post-Production Domain Separation Activation Utility](https://www.servicenow.com/docs/access?context=post-prod-domain-sep-utility&family=yokohama&ft:locale=en-US) : Begin using domain separation on a live environment with the guided Post-Production Domain Separation Activation Utility. | | Zurich | [\[Placeholder link text to key delete-by-domain\]](https://www.servicenow.com/docs/access?context=delete-by-domain&family=zurich&ft:locale=en-US) : Domain Admins may now delete by domain to efficiently manage domains and reduce storage overhead. The tool also includes data recovery and retention, enabling rollbacks and retention policy setting. [\[Placeholder link text to key domain-job-manger\]](https://www.servicenow.com/docs/access?context=domain-job-manger&family=zurich&ft:locale=en-US) : Changes to the domain table are now queued sequentially and batched into a single background job. This helps simplify domain table updates. Users are notified when a job needs to be delayed as well when a job needs to start. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Domain Separation features. {#dfrn3-domainseparation-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Domain Separation features or functionality were removed. {#dfrn3-domainseparation-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Domain Separation features or functionality were deprecated. {#dfrn3-domainseparation-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Domain Separation. {#dfrn3-domainseparation-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=yokohama&ft:locale=en-US). Important: Domain Separation is available in ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Domain Separation is a ServiceNow AI Platform feature that is available with activation of the com.glide.domain.activation_utility. For details, see [Domain separation plugin](https://www.servicenow.com/docs/access?context=domain-sep-plugin&family=zurich&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Domain Separation, such as specific requirements or compliance levels. {#dfrn3-domainseparation-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Domain Separation we have noted them here. {#dfrn3-domainseparation-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Enable domain separation in live environments by using the Post-Production Domain Separation Activation Utility. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Changes to the domain table are queued sequentially and batched into a single background job. This helps simplify domain table updates. * Domain Admins can delete by domain to efficiently manage domains and reduce storage overhead. See [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]