--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Dynamic Translation release notes for upgrades from Xanadu to Zurich # Combined Dynamic Translation release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Dynamic Translation release notes for upgrades from Xanadu to Zurich This consolidated release notes document summarizes all key updates, new features, changes, deprecations, and activation information for the Dynamic Translation feature across ServiceNow releases from Xanadu through Zurich. It is designed to help ServiceNow customers prepare for upgrading Dynamic Translation and understand what to expect in each release family. Show full answer Show less The document highlights important upgrade tasks, feature enhancements such as the Exclusion Framework, API upgrades, new testing tools, UI theme changes, and service deprecations affecting Dynamic Translation. ## Key Features * **Exclusion Framework:** Introduced in Xanadu, this allows you to exclude specific words or regex patterns (e.g., product names, sys ids) from machine translation to preserve critical terminology. * **API and Flow Upgrades:** Default translator configurations have been upgraded to version 4 (v4) APIs and flows starting in Xanadu Patch 3 and Yokohama. Customized configurations require manual migration to leverage v4 features; v3 remains supported. * **Test Exclusion Rule Module (Zurich):** A new tool to test exclusion patterns against translation inputs, enabling you to verify and create exclusion rules based on exact or regex matches before applying them. * **Character Limit Increase:** For Microsoft Azure Translator service users, the maximum character limit for translation requests increased from 10,000 to 50,000 characters starting in Xanadu. * **UI Theme Update (Zurich):** Introduction of the Coral theme as the default for portals, web, and mobile experiences with Next Experience or Core UI enabled. Coral includes brand-neutral illustrations and offers a dark theme option to improve readability and reduce eye strain. ## Key Changes and Deprecations * **IBM Watson Translator Service:** Integration and related spokes have been deprecated and removed beginning with the Xanadu release due to IBM's withdrawal of the service. * **Theme and Accessibility:** The Coral theme enhances user experience with a fresh look and accessibility improvements such as a dark mode option. ## Activation and Requirements * Dynamic Translation is activated via the **Dynamic Translation plugin (com.glide.dynamictranslation)** available on the ServiceNow AI Platform. * No additional changes to activation, browser, localization, or additional technical requirements were introduced between Xanadu and Zurich. ## Practical Implications for ServiceNow Customers * Before upgrading, review and complete pre- and post-upgrade tasks to ensure smooth transition. * Utilize the Exclusion Framework and new Test Exclusion Rule module to maintain control over which terms are translated, preserving brand and technical integrity. * If you have customized translator configurations, plan for manual migration to v4 APIs to leverage the latest performance and capability enhancements. * Adjust your usage of translation services due to the removal of IBM Watson Translator integration and increased request size limits for Microsoft Azure Translator. * Prepare users for the updated Coral theme and optional dark mode to improve user experience across portals and mobile devices. Consolidated page of all release notes for Dynamic Translation from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Dynamic Translation release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Dynamic Translation to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-dynamictranslation-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Dynamic Translation. {#dfrn3-dynamictranslation-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Exclusion Framework in Dynamic Translation](https://www.servicenow.com/docs/access?context=dyn-translation-exclusion-framework&family=xanadu&ft:locale=en-US) : Exclusion Framework enables you to prevent machine translation of certain words and terms. You can specify words, such as official product names, that you want to shield from the translation process. You can also input regex to prevent translation of patterns such as sys ids. [The flows used by default Translator Configurations are upgraded to v4](https://www.servicenow.com/docs/access?context=migrate-v4-dynamic-translation&family=xanadu&ft:locale=en-US) : With the Xanadu Patch 3 release, the flows used by default translator configurations are automatically upgraded to v4. If you want to use v4 flows and APIs with customized translator configurations, you must migrate them manually. The previous v3 is still supported. | | Yokohama | [Exclusion Framework in Dynamic Translation](https://www.servicenow.com/docs/access?context=dyn-translation-exclusion-framework&family=yokohama&ft:locale=en-US) : Preserve text such as product names or technical terms during machine translation. With Exclusion Framework, you can specify words and patterns that shouldn't be translated. [The APIs used by default Translator Configurations are upgraded to v4](https://www.servicenow.com/docs/access?context=migrate-v3-dynamic-translation&family=yokohama&ft:locale=en-US) : The APIs used by default translator configurations are automatically upgraded to v4. If you want to use v4 APIs with customized translator configurations, you must migrate them manually. The previous v3 is still supported. | | Zurich | [Test Exclusion Rule](https://www.servicenow.com/docs/access?context=dyn-translation-test-exclusion-rule&family=zurich&ft:locale=en-US) : Use the new Test Exclusion Rule module to check your exclusion pattern in Exclusion Framework of Dynamic Translation. You can manually test either exact matches or pattern (regex) matches. See what your exclusion pattern matches when translating your input into target languages. When you are satisfied with your exclusion pattern, you can create an exclusion rule based on it with just one step. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Dynamic Translation features. {#dfrn3-dynamictranslation-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [Character maximum has increased for MS translation requests](https://www.servicenow.com/docs/access?context=limitations-dynamic-translation&family=xanadu&ft:locale=en-US) : For users of the Microsoft Azure Translator service: the maximum character limit for a translation request has increased to 50,000. The maximum character limit for a detection request remains 50,000. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Dynamic Translation features or functionality were removed. {#dfrn3-dynamictranslation-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Dynamic Translation features or functionality were deprecated. {#dfrn3-dynamictranslation-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | With the Xanadu release, the IBM Watson Translator Service integration is no longer available in the ServiceNow® Store. For more information, see . | | Yokohama | The spoke for IBM Watson Translator Service for IBM Cloud (com.glide.ibm_translation_spoke) is no longer available because IBM has withdrawn this translation service. For more information, see [IBM Watson Language Translator Service spoke](https://www.servicenow.com/docs/access?context=ibm-translation-spoke&family=yokohama&ft:locale=en-US). | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Dynamic Translation. {#dfrn3-dynamictranslation-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Dynamic Translation is a ServiceNow AI Platform feature that is available with activation of the Dynamic Translation plugin (com.glide.dynamic_translation). For details, see [Activate Dynamic Translation](https://www.servicenow.com/docs/access?context=activate-dynamic-translation&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | Activation information : Dynamic Translation is a ServiceNow AI Platform feature that is available with activation of the Dynamic Translation plugin (com.glide.dynamic_translation). For details, see [Activate Dynamic Translation](https://www.servicenow.com/docs/access?context=activate-dynamic-translation&family=zurich&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Dynamic Translation we have noted them here. {#dfrn3-dynamictranslation-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Dynamic Translation we have noted them here. {#dfrn3-dynamictranslation-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Dynamic Translation, such as specific requirements or compliance levels. {#dfrn3-dynamictranslation-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Dynamic Translation we have noted them here. {#dfrn3-dynamictranslation-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Dynamic Translation we have noted them here. {#dfrn3-dynamictranslation-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * Using Exclusion Framework, prevent certain words such as product names from being machine translated. * The IBM Watson Translator Service Spoke has been withdrawn and is no longer available. * The Microsoft Azure Translator service increased the maximum length of a translation request from 10,000 characters to 50,000 characters. See [Dynamic Translation](https://www.servicenow.com/docs/access?context=dynamic-translation-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Preserve text, such as product names or technical terms, during machine translation with the Exclusion Framework feature. * The APIs used by default translator configurations are upgraded to v4. If you want to use v4 APIs with customized translator configurations, you must migrate them manually. * The spoke for IBM Watson Translator Service for IBM Cloud (com.glide.ibm_translation_spoke) is removed. See [Dynamic Translation](https://www.servicenow.com/docs/access?context=dynamic-translation-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | With the new Test Exclusion Rule module, you can check what your exclusion pattern matches during a test translation, then create an exclusion rule based on the pattern you tested. See [Dynamic Translation](https://www.servicenow.com/docs/access?context=dynamic-translation-overview&family=zurich&ft:locale=en-US) and [Exclusion Framework in Dynamic Translation](https://www.servicenow.com/docs/access?context=dyn-translation-exclusion-framework&family=zurich&ft:locale=en-US) for more information. | [ ]