--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Employee Center Pro release notes for upgrades from Xanadu to Zurich # Combined Employee Center Pro release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Center Pro Release Notes for Upgrades from Xanadu to Zurich This page consolidates all Employee Center Pro release notes from the Xanadu to Zurich versions, providing ServiceNow customers with essential upgrade information, new features, changes, and other relevant details to assist in a smooth transition to Zurich. Show full answer Show less Note that there were no updates in the Xanadu and Yokohama releases, with all significant enhancements and changes occurring in the Zurich release. ## Key Features in Zurich * **Portal Performance Optimization:** Enhanced communication for users during high-traffic events, such as live events or major announcements, to manage expectations about slower network conditions. * **Notifications for Employee Center Enhancements:** Integration of notifications within the Content Engagement feature to boost employee interaction with published news articles by allowing reactions and comments. * **Integrated Experience and Service Feedback Enhancements:** Admins gain flexible configuration options, while employees can submit more detailed feedback using new themes and comment additions. Submitted feedback can be reviewed via the Feedback Analytics Dashboard. * **Quick Start Tests:** Post-upgrade or deployment tests are provided to verify Employee Center Pro functionality. These tests can be copied and customized if Employee Center Pro has been tailored. ## Changes in Zurich * **Coral Theme:** The Coral theme is now the default for new portal, web, and mobile experiences when Next Experience or Core UI is enabled. It features a fresh, brand-neutral design with an available dark theme option to enhance user experience across platforms. ## Activation Information Employee Center Pro is available for installation via the ServiceNow Store. Customers should request the application through the store, where they can also access the version history and cumulative release notes for all related apps. ## Additional Notes * No features or functionalities were removed or deprecated between Xanadu and Zurich. * There are no new additional requirements, browser requirements, accessibility updates, or localization considerations introduced in Zurich. * Performance improvements include enhancements to calendar widgets, news and events, and communication publishing to browser websites. ## Practical Implications for ServiceNow Customers Upgrading to Zurich brings notable improvements in user engagement, feedback collection, and portal performance. Customers should prepare by reviewing pre- and post-upgrade tasks, utilize quick start tests for validation, and leverage the new Coral theme to enhance employee experience. Activation through the ServiceNow Store ensures streamlined installation and access to support materials, facilitating a smooth upgrade process. Consolidated page of all release notes for Employee Center Pro from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Center Pro release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Center Pro to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeecenterpro-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Portal performance optimization](https://www.servicenow.com/docs/access?context=ec-load-experience-optimization&family=zurich&ft:locale=en-US) : Communicate information about heavy usage and slower network conditions during high usage scenarios, such as live events and major announcements. [Notifications for Employee Center](https://www.servicenow.com/docs/access?context=notifications-ec&family=zurich&ft:locale=en-US) enhancements : Get the Notifications for Employee Center feature in Content engagement. Add reactions and comments to published news articles to help improve user involvement. [Integrated experience and service feedback](https://www.servicenow.com/docs/access?context=ex-fdback-ovrvw&family=zurich&ft:locale=en-US) : Configure features flexibly as an admin and submit detailed experience feedback as an employee with the Integrated experience and Service feedback enhancements. With the enhancements, you can do the following: * Use new themes for experience feedback. * Add comments in addition to a rating when submitting experience feedback. * Review submitted feedback on the Feedback Analytics Dashboard. [Quick start tests for Employee Center Pro](https://www.servicenow.com/docs/access?context=quick-start-tests-employee-center-pro&family=zurich&ft:locale=en-US) : After upgrades and deployments of new applications or integrations, run quick start tests to verify that Employee Center Pro works as expected. If you customized Employee Center Pro, copy the quick start tests and configure them for your customizations. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Employee Center Pro features. {#dfrn3-employeecenterpro-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Employee Center Pro features or functionality were removed. {#dfrn3-employeecenterpro-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Employee Center Pro features or functionality were deprecated. {#dfrn3-employeecenterpro-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Center Pro. {#dfrn3-employeecenterpro-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Employee Center Pro by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Employee Center Pro is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Center Pro, such as specific requirements or compliance levels. {#dfrn3-employeecenterpro-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Center Pro we have noted them here. {#dfrn3-employeecenterpro-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Configure features flexibly and submit detailed feedback using enhancements for the Integrated experience and Service feedback. * Get the Notifications in Employee Center feature in Content engagement for improved employee involvement while engaging with news content. * Experience an enhanced performance with improvements to calender widgets, news and events, and publishing communications to browser websites. See [Employee Center Pro](https://www.servicenow.com/docs/access?context=employee-center-pro-landing&family=zurich&ft:locale=en-US) for more information. | [ ]