--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Employee Relations release notes for upgrades from Xanadu to Zurich # Combined Employee Relations release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Relations release notes for upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive summary of all updates for Employee Relations from the Xanadu through Zurich releases. It is designed to help you prepare for upgrading by outlining new features, changes, removals, deprecations, activation steps, and other relevant information related to Employee Relations. Show full answer Show less Notably, many releases between Xanadu and Zurich have no updates for Employee Relations, and the notes explicitly indicate when no changes occurred. ## Key Features * **Create allegation records in HR Service Delivery Employee Relations:** Starting with the Xanadu release, you can create allegations within Employee Relations cases using either the legacy UI or Agent Workspace. For single-subject cases, the "Subject of Allegation" field auto-populates with the subject's name. * **Discrimination case reporting:** You can now create cases specifically related to discrimination through multiple interfaces including Core UI case creation, HR Service Delivery Agent Workspace for HR Case Management, and the Anonymous Report Center portal. * No new features were introduced in the Yokohama or Zurich releases. ## Changes, Removals, and Deprecations There were no changes, removals, or deprecations to Employee Relations features between Xanadu and Zurich releases. This means that existing functionality remains stable and consistent throughout these upgrades. ## Activation and Requirements * **Activation:** Employee Relations is an AI Platform feature that requires activation of the Employee Relations plugin (com.snhremployeerelations) as introduced in the Xanadu release. * **Additional requirements, browser requirements, accessibility, and localization:** No updates or changes were made across the releases from Xanadu to Zurich, ensuring your existing configurations and compliance continue to be valid. ## Highlights for ServiceNow Customers * The automatic population of the "Subject of Allegation" field streamlines case creation for single-subject Employee Relations cases. * Dedicated support for discrimination-related case reporting enhances your HR Service Delivery capabilities. * Because there are no removals or changes, upgrading from Xanadu to Zurich should be smooth without loss of features or functionality in Employee Relations. Consolidated page of all release notes for Employee Relations from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Relations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Relations to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeerelations-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Employee Relations. {#dfrn3-employeerelations-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Create an allegation record for HR Service Delivery Employee Relations in the legacy UI or Agent Workspace](https://www.servicenow.com/docs/access?context=hr-er-create-allegation&family=xanadu&ft:locale=en-US) : For single-subject Employee Relations cases, the Subject of Allegation field in relevant case tabs is automatically filled in with the subject's name. [Create an HR Service Delivery Employee Relations case using the legacy UI](https://www.servicenow.com/docs/access?context=create-hr-employee-relations&family=xanadu&ft:locale=en-US), [Create an HR Service Delivery Employee Relations case using Agent Workspace](https://www.servicenow.com/docs/access?context=create-hr-er-ws&family=xanadu&ft:locale=en-US), [Anonymously report discrimination](https://www.servicenow.com/docs/access?context=arc-report-discrimination&family=xanadu&ft:locale=en-US) : Create cases specifically related to discrimination using Core UI case creation HR Service Delivery Agent Workspace for HR Case Management, or the Anonymous Report Center portal. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Employee Relations features. {#dfrn3-employeerelations-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Employee Relations features or functionality were removed. {#dfrn3-employeerelations-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Employee Relations features or functionality were deprecated. {#dfrn3-employeerelations-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Relations. {#dfrn3-employeerelations-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Employee Relations is a ServiceNow AI Platform feature that is available with activation of the Employee Relations plugin (com.sn_hr_employee_relations). For details, see [Activate Employee Relations](https://www.servicenow.com/docs/access?context=activate-hr-employee-relations&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Relations we have noted them here. {#dfrn3-employeerelations-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Relations we have noted them here. {#dfrn3-employeerelations-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Relations, such as specific requirements or compliance levels. {#dfrn3-employeerelations-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Employee Relations we have noted them here. {#dfrn3-employeerelations-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Relations we have noted them here. {#dfrn3-employeerelations-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * For single-subject Employee Relations cases, the Subject of Allegation field in is automatically filled in with the subject's name. * Report cases directly related to discrimination using Core UI case creation, HR Service Delivery Agent Workspace for HR Case Management, or the Anonymous Report Center portal. See [Employee Relations cases](https://www.servicenow.com/docs/access?context=hr-case-employee-relations&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]