--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Employee Slate release notes for upgrades from Xanadu to Zurich # Combined Employee Slate release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Employee Slate release notes for upgrades from Xanadu to Zurich The Employee Slate upgrade to the Zurich release introduces a conversation-first, AI-powered employee experience designed to streamline service delivery and improve engagement. This consolidated release note outlines essential upgrade requirements, new features, accessibility compliance, and activation steps for ServiceNow customers transitioning from the Xanadu or Yokohama releases to Zurich. Show full answer Show less ## Important Upgrade Requirements * Employee Slate requires Zurich Patch 9 or later for upgrade compatibility. * An AI assistant integration is mandatory, using either Moveworks or Now Assist. * Access to Employee Slate setup is available through the profile icon for configuring branding, search data sources, and experience settings. * Content authors or managers require specific roles to manage and publish content. * Employee Slate is distributed via the ServiceNow Store. ## Key Features in Zurich Release * **Conversation-first experience:** Replaces traditional navigation with an AI-powered search bar and personalized canvas supporting multi-department service delivery. * **EmployeeWorks home:** A personalized homepage featuring an AI search bar and five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. * **Interactive split view:** Allows simultaneous display of conversations alongside forms, articles, and tasks for seamless user interaction. * **Personalized canvas:** Employees can customize their workspace by dragging, dropping, resizing, or removing widgets, while administrators can lock critical widgets. * **Consolidated tasks and requests:** Aggregates tasks, approvals, and to-dos across departments and external apps, enhanced with AI-generated summaries. * **Employee org chart:** Visualizes organizational hierarchies with employee details and AI-powered contextual Q\&A support. * **Employee communications:** Displays targeted banner announcements linked to relevant resources. * **Visual content authoring:** Provides a content library for authors to create, filter, and publish announcements with AI-generated content assistance. * **Notifications:** Offers 14 pre-configured notification types with support for bulk actions and grouping. * **Configure admin console:** Enables consistent branding across Employee Slate, Moveworks, and Now Assist experiences with live preview capabilities. * **AI-powered widget builder:** Facilitates creation of custom accessible widgets via a prompt-driven interface with built-in design components. * **Analytics and reporting:** Tracks user sessions, page visits, widget interactions, and announcement engagement through User Experience Analytics dashboards. * **Chat assistance for catalog and knowledge:** Integrates search results into chat responses with filtering capabilities and pre-filled catalog forms in split view. * **Moveworks enterprise search:** Enables document search across enterprise systems like SharePoint, OneDrive, Google Drive, Slack, and Outlook. * **Calendar and schedule management:** Displays meeting schedules and upcoming holidays through dedicated widgets on the homepage. ## Accessibility and Compliance Employee Slate includes built-in accessibility compliance through its AI-native widget builder. Custom widgets created using the prompt-driven interface automatically meet accessibility standards with default design components supporting accessibility features. ## Changes, Removals, and Deprecations No updates, removals, or deprecations were noted for Employee Slate features between Xanadu, Yokohama, and Zurich releases. ## Activation and Setup * Activation requires Zurich Patch 9 or later and integration with Moveworks or Now Assist AI assistants. * Setup includes configuring branding, data sources for search, and assistant-specific settings. * Authorized content authors or managers must manage content within the Employee Slate content library. ## Practical Benefits for ServiceNow Customers * Deploy an AI-driven, personalized employee experience that centralizes tasks, communications, and content in a single homepage. * Enhance productivity by consolidating multi-department requests and approvals with AI-generated summaries. * Improve employee engagement through targeted announcements and easy access to organizational information. * Leverage analytics to track user interactions and optimize content effectiveness. * Ensure compliance with accessibility standards automatically when building custom widgets. Consolidated page of all release notes for Employee Slate from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Employee Slate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Employee Slate to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-employeeslate-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Upgrade information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). | [ ] ## New features Between your current release family and Zurich, new features were introduced for Employee Slate. {#dfrn3-employeeslate-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Conversation-first experience](https://www.servicenow.com/docs/access?context=eslate-conversation-first&family=zurich&ft:locale=en-US) : Replaces traditional browse navigation with an AI-powered search bar and personalized canvas, supporting service delivery across departments. [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a homepage centered on an AI-powered search bar with five configurable widgets: To-dos, Employee Communications, Trending Content, Quick Links, and Holiday Calendar. Interactive split view [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Displays content alongside the conversation for seamless interaction with forms, articles, and tasks. [Personalized canvas](https://www.servicenow.com/docs/access?context=eslate-personalized-canvas&family=zurich&ft:locale=en-US) : Employees can drag, drop, resize, and remove widgets; administrators can lock widgets to keep critical information visible. [Tasks and requests](https://www.servicenow.com/docs/access?context=emp-slate-inbox&family=zurich&ft:locale=en-US) : Consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications, with AI summaries from Now Assist. [Employee org chart](https://www.servicenow.com/docs/access?context=emp-slate-orgchart&family=zurich&ft:locale=en-US) : Displays organizational hierarchies with employee details and supports contextual AI questions through Now Assist. [Employee communications](https://www.servicenow.com/docs/access?context=eslate-employee-comms&family=zurich&ft:locale=en-US) : Displays targeted banner announcements on the homepage, linked to knowledge articles or other resources. Visual content authoring [EmployeeWorks home](https://www.servicenow.com/docs/access?context=emp-slate-home-page&family=zurich&ft:locale=en-US) : Provides a content library accessible from the profile icon where authors can create, filter, and publish announcements, with Now Assist generating content from a prompt. [Notifications](https://www.servicenow.com/docs/access?context=emp-slate-notifications&family=zurich&ft:locale=en-US) : Delivers 14 pre-configured notification types for approvals, tasks, and requests, with support for bulk actions and grouping. [Configure admin console](https://www.servicenow.com/docs/access?context=eslate-config-admin-console&family=zurich&ft:locale=en-US) : Applies a logo, primary color, and accent color consistently across the portal, Moveworks, and Now Assist experiences, with a live preview panel. [AI-powered widget builder](https://www.servicenow.com/docs/access?context=eslate-ai-widget-builder&family=zurich&ft:locale=en-US) : Builds custom widgets through a prompt-driven interface using a model context protocol (MCP) with built-in design components and accessibility support. [Analytics and reporting](https://www.servicenow.com/docs/access?context=eslate-analytics-reporting&family=zurich&ft:locale=en-US) : Tracks session details, page visits, and widget interactions in a dedicated Employee Slate destination within User Experience Analytics. Measures announcement impressions, clicks, and top-performing content through the communications analytics dashboard in User Experience Analytics. [Chat assistance for catalog and knowledge](https://www.servicenow.com/docs/access?context=eslate-conversational-catalog&family=zurich&ft:locale=en-US) : Integrates search results directly into chat responses, with a side panel for filtering and exploration across all configured connectors. Chat pre-fills catalog form fields from conversation context and opens forms in split view for review and completion. [Moveworks enterprise search](https://www.servicenow.com/docs/access?context=employee-slate-moveworks&family=zurich&ft:locale=en-US) : Searches documents across enterprise systems including SharePoint, OneDrive, Google Drive, Slack, and Outlook through the Moveworks assistant. [Calendar and schedule management](https://www.servicenow.com/docs/access?context=eslate-calendar-schedule&family=zurich&ft:locale=en-US) : Provides time-aware information through calendar management with My Calendar widget in Canvas displaying the meetings from your schedule. And the Upcoming Holiday widget displays the next relevant holiday on the home page. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Employee Slate features. {#dfrn3-employeeslate-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Employee Slate features or functionality were removed. {#dfrn3-employeeslate-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Employee Slate features or functionality were deprecated. {#dfrn3-employeeslate-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Employee Slate. {#dfrn3-employeeslate-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Employee Slate requires Zurich Patch 9 or later and an AI assistant (Moveworks or Now Assist). Access the Employee Slate setup experience through the profile icon to configure branding, data sources for search, and experience settings. * Set up data sources and search configurations * Configure assistant-specific settings in Moveworks or Now Assist setup * Content author or content manager role required for authoring experience access For more information, see [\[Placeholder link text to key emp-slate-setup-flow\]](https://www.servicenow.com/docs/access?context=emp-slate-setup-flow&family=zurich&ft:locale=en-US). Important: Employee Slate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Employee Slate, such as specific requirements or compliance levels. {#dfrn3-employeeslate-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Employee Slate includes built-in accessibility compliance through the AI-native widget builder. Custom widgets automatically meet accessibility standards when created through the prompt-driven interface with design components that include accessibility features by default. | [ ] ## Localization information If there are specific localization considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Employee Slate we have noted them here. {#dfrn3-employeeslate-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Deploy a conversation-first employee experience with intelligent search and personalized interactions. * Access all your work-related information from a personalized homepage from widgets such as To-dos, Employee Communications, Popular Content, Quick Links, Profile, Notifications, and Calendar. * Navigate between conversations and content without losing context through an interactive split view that displays content alongside conversations. * Create a personalized workspace by managing widgets on your personal canvas along with some default widgets. * Track all activities from an inbox that consolidates tasks, requests, approvals, and to-dos from multiple departments and external applications. * Surface important communications through a banner-style widget featuring targeted announcements with image, headline, and short description capabilities. * Manage and create content from content library with conversational content generation. * Navigate organizational hierarchies with an integrated search experience for detailed employee information access. For more information, see [\[Placeholder link text to key employee-slate-landing-page\]](https://www.servicenow.com/docs/access?context=employee-slate-landing-page&family=zurich&ft:locale=en-US) documentation. | [ ]