--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Encryption Key Management release notes for upgrades from Xanadu to Zurich # Combined Encryption Key Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Encryption Key Management Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document guides ServiceNow customers through the key updates, new features, changes, and upgrade considerations for Encryption Key Management from the Xanadu release family through Zurich. It focuses on preparing you for upgrades, highlighting security enhancements, feature rebranding, and deprecated technologies, especially the transition away from the 3DES encryption standard. Show full answer Show less ## Important Upgrade Information * **3DES Deprecation:** Starting with Yokohama, the GlideEncrypter API's use of the three-key Triple Data Encryption Standard (3DES) is deprecated per NIST recommendations. New Yokohama and Zurich instances do not support 3DES, although upgraded instances can still use it temporarily. * **GlideEncrypter Update in Zurich:** The GlideEncrypter API now uses AES256-GCM encryption via the Key Management Framework for enhanced security. Disabling or enabling GlideEncrypter is controlled by the `glide.security.glideencrypter.allow` system property on upgraded instances; this property is unavailable on new Zurich instances. * **Pre- and Post-Upgrade Tasks:** Customers should review and complete relevant tasks before and after upgrading to Zurich to ensure smooth transition and compliance with updated encryption standards. ## New Features * **Xanadu:** Introduction of a new plugin for Code Signing roles and administration features, enabling signature migration jobs and enhanced code signing management. * **Yokohama:** Rebranding of Column Level Encryption to Field Encryption Starter (FES) and Column Level Encryption Enterprise to Field Encryption Enterprise (FEE). Introduction of Access Observer tool to monitor data access and an improved migration process from Edge Encryption to Field Encryption that avoids unencrypted data exposure. * **Zurich:** Default introduction of the Coral theme for portals and mobile experiences, with a dark mode option. Audit logging of changes to Field Encryption and Key Management tables is now enabled by default for better tracking and compliance. ## Changes to Existing Features * **Code Signing Enhancements (Xanadu):** Signing of scripts and attachments must now occur on trusted non-production instances or via standalone signing tools, improving Root of Trust security. The activation process for Code Signing has been streamlined with a new UI. * **Download All Button:** When Edge Encryption is enabled, you can download multiple encrypted attachments as a zip file. * **Logging Improvements:** Enhanced system and audit logging for Column Level Encryption supports better troubleshooting and analysis. * **Yokohama and Zurich:** No additional changes to Encryption Key Management features beyond those noted. ## Removed and Deprecated Features There are no removals or new deprecations of Encryption Key Management features from Xanadu through Zurich beyond the planned deprecation of 3DES encryption as part of the GlideEncrypter API. ## Activation and Licensing * The Platform Encryption subscription bundle, available from Xanadu through Zurich, includes Field Encryption Enterprise (formerly Column Level Encryption Enterprise) and Cloud Encryption. * Activation requires enabling the `com.glide.now.platform.encryption` plugin. * Administrators typically can activate Field Encryption Enterprise without technical assistance after purchase. ## Additional Notes * No updates or changes to browser requirements, accessibility, or localization have been introduced in this release cycle. * Customers are encouraged to consult the Key Management Framework documentation for detailed guidance on new features and changes. ## Practical Benefits for ServiceNow Customers * Enhanced security by migrating away from legacy 3DES encryption to modern AES256-GCM encryption. * Improved administrative control and audit capabilities for encryption and code signing operations. * Simplified activation and management of encryption features, reducing operational overhead. * Better user experience with updated UI themes and streamlined processes. Consolidated page of all release notes for Encryption Key Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Encryption Key Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Encryption Key Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-encryptionkeymanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Upgrade information : * The GlideEncrypter API uses the three-key Triple Data Encryption Standard (3DES) encryption standard which [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) has recommended against using after 2023. The following changes are taking place in the Yokohama release in preparation for a full deprecation of GlideEncrypter/3DES in the future. * New Yokohama instances can't use GlideEncrypter. All base system scripts have been changed to use alternative encryption processes. * if you're upgrading your Yokohama instances, you can still use 3DES, but you can also disable 3DES usage with a system property. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). | | Zurich | Upgrade information : * In previous releases, the GlideEncrypter API used the three-key Triple Data Encryption Standard (3DES) encryption standard, which [NIST 800-131A Rev 2](https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf) has recommended against using after 2023. The following changes are taking place in the Zurich release in preparation for a full deprecation of GlideEncrypter/3DES in the future: * New Zurich instances can't use GlideEncrypter. All base system scripts have been changed to use alternative encryption processes. * if you're upgrading your Zurich instances, you can still GlideEncrypter, which has been updated to use AES256-GCM encryption via the Key Management Framework. * Learn more about 3DES deprecation in [KB1704481](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704481). | [ ] ## New features Between your current release family and Zurich, new features were introduced for Encryption Key Management. {#dfrn3-encryptionkeymanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [New plugin available for Code Signing roles and administrative features](https://www.servicenow.com/docs/access?context=cs-role-landing&family=xanadu&ft:locale=en-US) : Activate the plugin to access the new roles and administration features. The new plugin creates signature migration jobs, new code signing roles, and a new code signing administration page. | | Yokohama | [Column Level Encryption is now Field Encryption](https://www.servicenow.com/docs/access?context=column-level-encryption-landing&family=yokohama&ft:locale=en-US) : Column Level Encryption has been rebranded to Field Encryption Starter (FES), while Column Level Encryption Enterprise is now Field Encryption Enterprise (FEE). [Access observer](https://www.servicenow.com/docs/access?context=access-observer&family=yokohama&ft:locale=en-US) : Use access observer to understand the people and processes that access data on your instance. [Improved migration process from Edge Encryption to Field Encryption](https://www.servicenow.com/docs/access?context=column-level-encryption-landing&family=yokohama&ft:locale=en-US) : Use the new process for migration from Edge Encryption to Field Encryption (formerly Column Level Encryption). This improved workflow ensures that your data migrates from Edge Encryption to Field encryption without spending time in an unencrypted state. | | Zurich | [Keep track of Field Encryption and Key Management changes](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US) : By default, the changes to the records on these tables are now logged to the Sys Audits \[sys_audit\] table: * Encrypted Field Configurations \[sys_platform_encryption_configuration\] * Module Access Policies \[sys_kmf_crypto_caller_policy\] * Cryptographic Modules \[sys_kmf_crypto_module\] For details on accessing the Sys Audits \[sys_audit\] table, see [Review](https://www.servicenow.com/docs/access?context=c_UnderstandingTheSysAuditTable&family=zurich&ft:locale=en-US). | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Encryption Key Management features. {#dfrn3-encryptionkeymanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [Changes to Code Signing requirements](https://www.servicenow.com/docs/access?context=code-signing-landing&family=xanadu&ft:locale=en-US) : As a part of improving security around Root of Trust, signing of script and attachments records can only be done on your trusted non-production instance or using the standalone signing tool. The exception is notarization, which can still be performed in the protected production instance. [Enhancement requests for the Code Signing Standalone signing tool](https://www.servicenow.com/docs/access?context=sa-code-signing-tool&family=xanadu&ft:locale=en-US) : Updates to Code Signing enable your administrators to work with keystores, signature records, and records to be signed outside of the local system. [Improved activation process for Code Signing](https://www.servicenow.com/docs/access?context=config-code-signing&family=xanadu&ft:locale=en-US) : Activate Code signing with a new UI page that is designed to streamline the activation process. [Download All Button for Multiple Attachments is available when Edge Encryption is enabled](https://www.servicenow.com/docs/access?context=c_EdgeEncryptionOverview&family=xanadu&ft:locale=en-US) : By using the download all functionality, you can now download multiple documents into a zip file when you also enable Edge Encryption. [Edge Encryption jRobin dashboards have been migrated to NEXT Experience](https://www.servicenow.com/docs/access?context=code-signing-reference&family=xanadu&ft:locale=en-US) : View troubleshooting and performance on dashboards that were migrated from the deprecated jRobin framework. These dashboards display the same information that was available in previous versions. [Column Level Encryption Enterprise is installable by administrators after purchase](https://www.servicenow.com/docs/access?context=activate-platform-encryption&family=xanadu&ft:locale=en-US) : After purchasing Column Level Encryption Enterprise, your administrator can typically activate the product without needing technical assistance. [Support for full string UTF-8 in Column Level Encryption](https://www.servicenow.com/docs/access?context=set-encrypted-field-config&family=xanadu&ft:locale=en-US) : CLE supports encryption and decryption of the full range of UTF-8 characters, including emoji. [Improved readability for Column Level Encryption logging](https://www.servicenow.com/docs/access?context=code-signing-reference&family=xanadu&ft:locale=en-US) : With the improved system, node, application, and audit logging, your administrators can analyze and troubleshoot their CLE or CLEE implementation. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Updates to GlideEncrypter functionality](https://www.servicenow.com/docs/access?context=glideencrypter-deprecation&family=zurich&ft:locale=en-US) : The GlideEncrypter API has been updated to use AES256-GCM encryption via the Key Management Framework. If needed, your instance can be changed to use legacy 3DES encryption, but this task can only be done by ServiceNow support. [Disable GlideEncrypter on your instance](https://www.servicenow.com/docs/access?context=check-3des&family=zurich&ft:locale=en-US) : GlideEncrypter can be enabled or turned off using the glide.security.glideencrypter.allow system property. This property is unavailable on new Zurich instances, but administrators with the security_admin role can edit this property in upgraded instances. When this system property is set to false, users see this error when attempting to run GlideEncrypter. Unsupported call to GlideEncrypter. Details: GlideEncrypter is deprecated and now returns null, please refer KB1320986 | [ ] ## Removed Between your current release family and Zurich, some Encryption Key Management features or functionality were removed. {#dfrn3-encryptionkeymanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Encryption Key Management features or functionality were deprecated. {#dfrn3-encryptionkeymanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Encryption Key Management. {#dfrn3-encryptionkeymanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | The Platform Encryption subscription bundle is a group commercial entitlement that includes Column Level Encryption Enterprise, Cloud Encryption, and Database Encryption. Column Level Encryption Enterprise is the unlimited license of Column Level Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=yokohama&ft:locale=en-US). | | Zurich | Activation information : The Platform Encryption subscription bundle is a group commercial entitlement that includes Field Encryption Enterprise and Cloud Encryption. Field Encryption Enterprise is the unlimited license of Field Encryption. The Enterprise plugin is available with the activation of the com.glide.now.platform.encryption plugin. For details, see [Encryption and Key Management subscription bundle](https://www.servicenow.com/docs/access?context=encryption-sku&family=zurich&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Encryption Key Management we have noted them here. {#dfrn3-encryptionkeymanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Encryption Key Management we have noted them here. {#dfrn3-encryptionkeymanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Encryption Key Management, such as specific requirements or compliance levels. {#dfrn3-encryptionkeymanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Encryption Key Management we have noted them here. {#dfrn3-encryptionkeymanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Encryption Key Management we have noted them here. {#dfrn3-encryptionkeymanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * Start using Code Signing's improved activation process. You can use the new Code Signing UI page for a faster, streamlined activation. * Administer Column Level Encryption with new Column Level Encryption APIs, roles, and administration features. Column Level Encryption logging has been enhanced for improved readability. * Download all encrypted attachments as a zip file by using the new Download All button. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Column Level Encryption has been rebranded and redesigned to now be called Field Encryption. * Use Access Observer to help plan for and troubleshoot Field Encryption implementations. * Edge Encryption administrators can use the new process to migrate from Edge Encryption to Field Encryption. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * See the changes to the Key Management and Field Encryption records that are now logged on the Sys Audits \[sys_audit\] table. * The GlideEncrypter API has been updated and now uses AES256-GCM encryption via the Key Management Framework. * Enable or disable GlideEncrypter by using the glide.security.glideencrypter.allow system property. See [Key Management Framework](https://www.servicenow.com/docs/access?context=encryption&family=zurich&ft:locale=en-US) for more information. | [ ]