Combined Enterprise Architecture (formerly Application Portfolio Management) release notes for upgrades from Xanadu to Zurich
Summarize
Summary of Combined Enterprise Architecture (formerly Application Portfolio Management) release notes for upgrades from Xanadu to Zurich
This consolidated release notes document covers the evolution of the ServiceNow Enterprise Architecture (EA) product, formerly known as Application Portfolio Management (APM), from the Xanadu through Zurich releases. It guides customers through new features, changes, deprecated modules, and upgrade considerations to help prepare for and optimize their use of the EA solution as they transition to the Zurich release.
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Enterprise Architecture enables organizations to model, visualize, and manage their IT and business architecture, applications, technology portfolios, and digital integrations to align IT investments with business goals.
Key Features
- Enterprise Modeling and Visualization: Introduced in Xanadu, this capability allows customers to create detailed diagrams such as application hierarchy maps, business capability maps, and process models using standard ArchiMate shapes. Diagrams can be associated with architectural artifacts and shared with stakeholders, supporting future-state IT planning aligned to business strategy.
- Technology Portfolio Management (TPM) Enhancements: TPM now supports all CMDB configuration items by default, including docker containers and serverless hardware. Features include a restructured Technology Portfolio section with new pages for TRM catalog, technical debt, risk, and audit. TPM logs and scheduled job management have also been improved.
- Portfolio Section Restructuring: The Portfolio area has been reorganized into clear modules covering Business Architecture, Application Portfolio, Information Portfolio, Architectural Artifacts, Technology Reference Model, and Digital Integrations. This structure helps customers organize and manage their enterprise architecture assets more effectively.
- Digital Integration and CMDB API Linkages: Customers can now create relationships between digital interfaces and CMDB APIs, discover which integrations use specific APIs, and identify deployment environments for better governance and impact analysis.
- Architectural Decision Records (ADR): Support for ADR artifact type helps capture architectural decisions aligned with business requirements. Users can create multi-page ADRs, tag related records, and manage approvals and versioning within the EA Workspace.
- Application Rationalization Enhancements: Features include fiscal period filtering, technical debt scoring based on TRM indicators, bubble chart visualizations, and export capabilities to Excel/CSV for analysis and stakeholder communication.
- Enterprise Architecture Workspace Improvements: Includes widgets for Total Cost of Ownership (TCO) analysis, indicator score regeneration, and read-only access roles for business stakeholders to enable wider organizational engagement.
- Deprecated Modules and Navigation: Starting in Xanadu, several legacy APM modules have been deprecated from the All menu navigation but remain accessible within the Enterprise Architecture Workspace. New customers are encouraged to use the EA Workspace for all functionality.
Important Upgrade Considerations
- Review and complete pre- and post-upgrade tasks before moving to Zurich.
- Note that there are no updates or changes specifically introduced in the Zurich release for Enterprise Architecture.
- Ensure activation of the Enterprise Architecture plugin (com.snc.apm) with a valid subscription to access the product features.
- Consider migrating legacy certification data to the CMDB Data Management Task Control table for certification management improvements.
Practical Benefits for ServiceNow Customers
- Gain a unified, visual approach to enterprise architecture modeling that bridges IT and business views for better decision-making.
- Leverage enhanced TPM and technology portfolio features to manage technical debt, risks, and lifecycle stages effectively.
- Use new digital integration and API mapping capabilities to improve visibility and control over your digital ecosystem.
- Utilize ADR support to formalize architectural decisions, improving governance and traceability.
- Empower stakeholders with read-only access and customizable views to facilitate collaboration without compromising data integrity.
- Streamline application rationalization efforts with improved filtering, scoring, and export options to prioritize modernization initiatives.
- Maintain continuity by accessing deprecated modules within the EA Workspace, easing transition and adoption.
Consolidated page of all release notes for Enterprise Architecture (formerly Application Portfolio Management) from Xanadu to Zurich.
How to use this page
To help you prepare for your upgrade, we have combined the cross-family Enterprise Architecture (formerly Application Portfolio Management) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.
Important information for upgrading Enterprise Architecture (formerly Application Portfolio Management) to Zurich
Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
New features
Between your current release family and Zurich, new features were introduced for Enterprise Architecture (formerly Application Portfolio Management).
| Release | Release notes |
|---|---|
Xanadu |
|
Yokohama |
|
Zurich |
No updates for this release. |
Changes
Between your current release family and Zurich, some changes were made to existing Enterprise Architecture (formerly Application Portfolio Management) features.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Removed
Between your current release family and Zurich, some Enterprise Architecture (formerly Application Portfolio Management) features or functionality were removed.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Deprecations
Between your current release family and Zurich, some Enterprise Architecture (formerly Application Portfolio Management) features or functionality were deprecated.
| Release | Release notes |
|---|---|
Xanadu |
Starting with the Xanadu release, some modules are deprecated from Enterprise Architecture (formerly known as Application Portfolio Management). The navigation links to the deprecated modules are removed from the All menu. If you’re an existing customer, you can continue to use these navigation links. However,
if you’re a new activation customer, navigation to these modules using the navigation links from the All menu won’t be available. All the deprecated modules are available within the Enterprise Architecture Workspace. You’re encouraged to use the Enterprise Architecture Workspace to leverage those features and functionalities. The deprecated modules are:
|
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Activation information
Review information on how to activate Enterprise Architecture (formerly Application Portfolio Management).
| Release | Release notes |
|---|---|
Xanadu |
Enterprise Architecture (formerly Application Portfolio Management) is available with activation of the Enterprise Architecture (com.snc.apm), which requires a separate subscription. For details, see Enterprise Architecture. |
Yokohama |
Enterprise Architecture (formerly Application Portfolio Management) is available with activation of the Enterprise Architecture (com.snc.apm), which requires a separate subscription. For details, see Enterprise Architecture. |
Zurich |
No updates for this release. |
Additional requirements
If any additional requirements were introduced or changed for Enterprise Architecture (formerly Application Portfolio Management) we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Browser requirements
If any specific browser requirements were introduced or changed for Enterprise Architecture (formerly Application Portfolio Management) we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Accessibility information
Review details on accessibility information for Enterprise Architecture (formerly Application Portfolio Management), such as specific requirements or compliance levels.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Localization information
If there are specific localization considerations for Enterprise Architecture (formerly Application Portfolio Management) we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
No updates for this release. |
Yokohama |
No updates for this release. |
Zurich |
No updates for this release. |
Highlight information
If there are specific highlight considerations for Enterprise Architecture (formerly Application Portfolio Management) we have noted them here.
| Release | Release notes |
|---|---|
Xanadu |
See Enterprise Architecture for more information. |
Yokohama |
Yokohama Patch 6
Yokohama General Availability
|
Zurich |
No updates for this release. |