--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Goal Framework release notes for upgrades from Xanadu to Zurich # Combined Goal Framework release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Goal Framework Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive overview of updates, new features, changes, and important upgrade information for the Goal Framework as they move from the Xanadu release family to Zurich. It is designed to help customers prepare for the upgrade by highlighting enhancements, deprecated features, and activation instructions relevant to the Goal Framework application. Show full answer Show less ## Key Features * **Baseline Reference on Target Form (Xanadu):** A new Baseline reference field was added to the Target form, enabling comparison of future target performance against actual values from previous periods. * **AI Control Tower Integration (Zurich):** Strategic priorities and goals can now be categorized as Artificial Intelligence, allowing tracking and monitoring of AI strategy progress directly from the AI Control Tower workspace. Users classify these via the Type field for priorities and Category field for goals. * **Role Enhancements (Zurich):** The `sngf.goaladmin` role has been enhanced to allow editing of any goal or target regardless of ownership or contribution, improving administrative flexibility. * **Coral Theme (Zurich):** A new default Coral theme with brand-neutral illustrations provides a refreshed user experience for portal, web, and mobile interfaces. A dark theme option is also available for web and mobile. * **Active Goals Filtering (Zurich):** By default, only active goals (Active field set to true) appear in Goal and Parent goal reference fields, streamlining goal selection and relationship definition. ## Key Changes * **Field Renaming on Target Form (Xanadu):** Several fields were renamed for clarity: * Review frequency → Check-in frequency * Base value → Start value * Target value → Final target value * Actual value → Actuals to date * Review due date → Check-in due date * **Check-in Frequency Options (Xanadu):** The Fortnightly option was removed from the Check-in frequency field. * **Character Limit Increase (Xanadu):** The Name field character limit was increased from 80 to 255 characters across key Goal Framework tables including Strategic Plan, Strategic Priority, Goal, and Target tables. ## Activation and Upgrade Instructions To activate Goal Framework, customers must request the application from the ServiceNow Store. This process applies across releases from Xanadu through Zurich. Customers are encouraged to review pre- and post-upgrade tasks related to Goal Framework to ensure a smooth upgrade experience. ## Additional Notes * No features or functionalities were removed or deprecated between Xanadu and Zurich. * No updates were noted for localization, accessibility, browser requirements, or additional requirements within this upgrade scope. * Where no updates exist for a given release, the document explicitly states this to assist customers in focusing on relevant changes. ## Benefits for ServiceNow Customers By upgrading to the Zurich release family for Goal Framework, customers gain enhanced goal management capabilities, especially with AI strategy tracking integration and improved administrative controls. The user experience is modernized with the Coral theme and more precise goal filtering. These updates support more effective strategic planning, progress monitoring, and governance within their ServiceNow environments. Consolidated page of all release notes for Goal Framework from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Goal Framework release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Goal Framework to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-goalframework-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Goal Framework. {#dfrn3-goalframework-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Baseline reference on Target form](https://www.servicenow.com/docs/access?context=target-form&family=xanadu&ft:locale=en-US) : The Baseline reference field has been added to the Target form. You can use this field to compare future target performance to the actual value achieved either in the last year or before the target was created. | | Yokohama | No updates for this release. | | Zurich | [Goal Framework and AI Control Tower](https://www.servicenow.com/docs/access?context=better-together-with-other-apps-gf&family=zurich&ft:locale=en-US) : Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor strategy progress from the AI Control Tower workspace. Use the Type field for strategic priorities and the Category field for goals to classify them as Artificial Intelligence and monitor their progress in the AI Control Tower workspace. [Role enhancements](https://www.servicenow.com/docs/access?context=components-installed-with-goal-framework&family=zurich&ft:locale=en-US) : With the sn_gf.goal_admin role, you can edit any goal and target as needed, even when you aren't the owner or contributor of a goal or target. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Goal Framework features. {#dfrn3-goalframework-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [Changes to Target form](https://www.servicenow.com/docs/access?context=target-form&family=xanadu&ft:locale=en-US) : * The following fields on the Target form have been renamed: * Review frequency to Check-in frequency * Base value to Start value * Target value to Final target value * Actual value to Actuals to date * Review due date to Check-in due date * The Fortnightly option in the Check-in frequency field is no longer supported. [Goal Framework tables](https://www.servicenow.com/docs/access?context=goal-framework&family=xanadu&ft:locale=en-US) : The maximum number of characters allowed in the Name field has been increased from 80 to 255 for the Strategic Plan \[sn_gf_strategic_plan\], Strategic Priority \[sn_gf_strategy\], Goal \[sn_gf_goal\], and Target \[sn_gf_goal_target\] tables. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Active goals](https://www.servicenow.com/docs/access?context=defining-goals-using-goal-framework&family=zurich&ft:locale=en-US) : By default, only active goals---those goals with the Active field set to true---are displayed in the Goal and Parent goal reference fields across all applicable tables. | [ ] ## Removed Between your current release family and Zurich, some Goal Framework features or functionality were removed. {#dfrn3-goalframework-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Goal Framework features or functionality were deprecated. {#dfrn3-goalframework-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Goal Framework. {#dfrn3-goalframework-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Install Goal Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Goal Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Goal Framework is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Goal Framework, such as specific requirements or compliance levels. {#dfrn3-goalframework-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Goal Framework we have noted them here. {#dfrn3-goalframework-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | Use the enhanced Goal Framework tables for managing your goals and targets. See [Goal Framework](https://www.servicenow.com/docs/access?context=goal-framework&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | * Categorize your strategic priorities and goals as Artificial Intelligence to track and monitor their progress from the AI Control Tower workspace. * View only active goals in reference fields when creating a goal relationship or defining a parent goal. See [Goal Framework](https://www.servicenow.com/docs/access?context=goal-framework&family=zurich&ft:locale=en-US) for more information. | [ ]