--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Xanadu to Zurich # Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined HR Service Delivery integration with Accurate Background service release notes for upgrades from Xanadu to Zurich This consolidated release notes document assists ServiceNow customers in preparing for an upgrade of the HR Service Delivery integration with Accurate Background service from the Xanadu release family to Zurich. It provides a clear and comprehensive overview of updates, changes, and important upgrade information related to this integration across multiple release families. Show full answer Show less ## Key Upgrade Information * **Upgrade Preparation:** Customers should review and complete any pre- and post-upgrade tasks to ensure a smooth transition to Zurich. * **Activation:** There are no new activation steps required for Zurich; activation procedures remain consistent with previous releases. * **Requirements and Compatibility:** No changes or additional requirements, browser prerequisites, accessibility considerations, or localization updates were introduced between Xanadu and Zurich. ## Features and Changes * **New Features:** There are no new features added to the HR Service Delivery integration with Accurate Background service between Xanadu and Zurich. * **Changes:** No feature changes have been made during this upgrade cycle. * **Removals:** No features or functionalities were removed in this release update. * **Deprecations:** Starting with the Zurich release, the integration is being prepared for future deprecation. It will be hidden and no longer available for activation, but support will continue. Customers should consult the Now Support knowledge base article KB0867184 for details on the deprecation process. ## What to Expect When upgrading from Xanadu to Zurich, expect no functional changes or new features to the HR Service Delivery integration with Accurate Background service, maintaining operational consistency. However, anticipate the integration to be hidden in Zurich, signaling its eventual phase-out, although support will remain for the foreseeable future. This allows customers to plan accordingly for alternative solutions or future migration paths. Consolidated page of all release notes for HR Service Delivery integration with Accurate Background service from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family HR Service Delivery integration with Accurate Background service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading HR Service Delivery integration with Accurate Background service to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for HR Service Delivery integration with Accurate Background service. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing HR Service Delivery integration with Accurate Background service features. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some HR Service Delivery integration with Accurate Background service features or functionality were removed. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some HR Service Delivery integration with Accurate Background service features or functionality were deprecated. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Starting with Zurich release, HR Service Delivery integration with Accurate Background service is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. | [ ] ## Activation information Review information on how to activate HR Service Delivery integration with Accurate Background service. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for HR Service Delivery integration with Accurate Background service, such as specific requirements or compliance levels. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for HR Service Delivery integration with Accurate Background service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithaccuratebackgroundservice-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]