--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined HR Service Delivery integration with First Advantage service release notes for upgrades from Xanadu to Zurich # Combined HR Service Delivery integration with First Advantage service release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined HR Service Delivery integration with First Advantage service release notes for upgrades from Xanadu to Zurich This consolidated release notes page provides a comprehensive overview for ServiceNow customers upgrading the HR Service Delivery integration with First Advantage service from the Xanadu release family to Zurich. It compiles all relevant updates, changes, and important information across the related releases to help you prepare effectively for the upgrade. Show full answer Show less ## Important Upgrade Information * No new features, changes, removals, or additional requirements were introduced in the Zurich release compared to Xanadu and Yokohama. * Starting with the Zurich release, the HR Service Delivery integration with First Advantage service is marked for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. Customers should review the deprecation process documentation for planning purposes. * No updates or changes affect activation procedures, browser requirements, accessibility, or localization for this integration between these releases. ## What This Means for ServiceNow Customers If you are currently using the HR Service Delivery integration with First Advantage service on Xanadu or Yokohama, upgrading to Zurich does not require adjustments for new features or configuration changes as none were introduced. However, be aware of the upcoming deprecation to plan future transitions accordingly. The integration will remain supported post-Zurich but will no longer be visible for new activations, signaling the need to evaluate alternative solutions or future replacement paths in your HR service workflows. ## Next Steps * Review and complete any pre- and post-upgrade tasks outlined in your upgrade documentation. * Monitor the deprecation process and consult the Now Support knowledge base article (KB0867184) to understand timelines and impact. * Plan for future integration strategies considering the deprecation of this service. Consolidated page of all release notes for HR Service Delivery integration with First Advantage service from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family HR Service Delivery integration with First Advantage service release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading HR Service Delivery integration with First Advantage service to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for HR Service Delivery integration with First Advantage service. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing HR Service Delivery integration with First Advantage service features. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some HR Service Delivery integration with First Advantage service features or functionality were removed. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some HR Service Delivery integration with First Advantage service features or functionality were deprecated. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Starting with Zurich release, HR Service Delivery integration with First Advantage service is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. | [ ] ## Activation information Review information on how to activate HR Service Delivery integration with First Advantage service. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for HR Service Delivery integration with First Advantage service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for HR Service Delivery integration with First Advantage service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for HR Service Delivery integration with First Advantage service, such as specific requirements or compliance levels. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for HR Service Delivery integration with First Advantage service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for HR Service Delivery integration with First Advantage service we have noted them here. {#dfrn3-hrservicedeliveryintegrationwithfirstadvantageservice-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]