--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Legal Matter Management release notes for upgrades from Xanadu to Zurich # Combined Legal Matter Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Matter Management Release Notes for Upgrades from Xanadu to Zurich This document consolidates all release notes related to Legal Matter Management upgrades from the Xanadu release through to Zurich. It serves as a comprehensive guide for ServiceNow customers preparing to upgrade their Legal Matter Management applications, summarizing new features, changes, activation processes, and other relevant details across these releases. Show full answer Show less ## New Features * **Attorney-Client Privilege (Zurich Release):** A key enhancement allows you to mark legal matters as Privileged \& Confidential. This feature restricts access to sensitive legal information to authorized stakeholders only, improving confidentiality and compliance controls within your legal matter workflows. ## Changes, Removed Features, and Deprecations There were no changes, feature removals, or deprecations in Legal Matter Management from Xanadu through Zurich releases. This means existing functionality remains stable and consistent across your upgrade path. ## Activation Information Legal Matter Management is now available as an app in the ServiceNow Store. To activate it, you need to request installation from the ServiceNow Store. This centralized app delivery ensures streamlined access and management of your Legal Matter Management capabilities. ## Additional Requirements and Compatibility No new additional requirements, browser compatibility issues, accessibility considerations, or localization changes have been introduced from Xanadu through Zurich releases. Your current environment and configurations for these aspects should remain valid post-upgrade. ## Practical Impact for ServiceNow Customers * Upgrading to Zurich enhances data confidentiality by enabling attorney-client privilege protections within your legal matter processes. * The upgrade path is straightforward with no deprecated or removed features affecting your current usage. * Activation through the ServiceNow Store simplifies deployment and future updates. * Stable compatibility and accessibility mean minimal disruption or additional configuration is required during upgrade. Consolidated page of all release notes for Legal Matter Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Matter Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Matter Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalmattermanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Attorney-Client Privilege](https://www.servicenow.com/docs/access?context=lsd-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Legal Matter Management features. {#dfrn3-legalmattermanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Legal Matter Management features or functionality were removed. {#dfrn3-legalmattermanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Legal Matter Management features or functionality were deprecated. {#dfrn3-legalmattermanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Matter Management. {#dfrn3-legalmattermanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Legal Matter Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Matter Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Matter Management, such as specific requirements or compliance levels. {#dfrn3-legalmattermanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Matter Management we have noted them here. {#dfrn3-legalmattermanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Matter Management](https://www.servicenow.com/docs/access?context=legal-matter-management-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]