--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Legal Request Management release notes for upgrades from Xanadu to Zurich # Combined Legal Request Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Legal Request Management Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with essential information about upgrading the Legal Request Management application from the Xanadu release family through to Zurich. It covers new features, changes, removals, deprecations, activation instructions, and other upgrade considerations to help you plan and execute a smooth upgrade process. Show full answer Show less ## Key Features * **Attorney Client Privilege (ACP) Protection (Zurich):** A new feature introduced in the Zurich release that allows you to mark legal matters as Privileged \& Confidential. This ensures that sensitive legal information is protected by restricting access only to authorized stakeholders, enhancing data privacy and compliance. ## Upgrade and Activation Information * There are no additional changes, removals, or deprecations affecting Legal Request Management between Xanadu and Zurich. * Before upgrading, review and complete any pre- and post-upgrade tasks specific to your environment to ensure a successful transition. * Legal Request Management is available via the ServiceNow Store. To activate or install the application, request it through the ServiceNow Store portal. * For detailed activation guidance and cumulative release information, consult the ServiceNow Store version history and activation instructions. ## Additional Considerations * There are no new or changed browser requirements, localization considerations, or accessibility compliance updates introduced between Xanadu and Zurich. * There are no updates related to highlight information or additional requirements for Legal Request Management during this upgrade. ## What to Expect After upgrading to Zurich, you can leverage enhanced data protection capabilities through Attorney Client Privilege controls, ensuring that sensitive legal requests and matters remain confidential within your organization. The upgrade maintains the existing functionality without removals or deprecations, providing a stable and secure environment for managing legal requests. Consolidated page of all release notes for Legal Request Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Legal Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Legal Request Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-legalrequestmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Legal Request Management. {#dfrn3-legalrequestmanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Attorney Client Privilege](https://www.servicenow.com/docs/access?context=lmm-acp-landing&family=zurich&ft:locale=en-US) : Protect sensitive legal information by marking legal matters as Privileged \& Confidential, helping to ensure access is restricted to only authorized stakeholders. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Legal Request Management features. {#dfrn3-legalrequestmanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Legal Request Management features or functionality were removed. {#dfrn3-legalrequestmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Legal Request Management features or functionality were deprecated. {#dfrn3-legalrequestmanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Legal Request Management. {#dfrn3-legalrequestmanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Legal Request Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Legal Request Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Legal Request Management, such as specific requirements or compliance levels. {#dfrn3-legalrequestmanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Legal Request Management we have noted them here. {#dfrn3-legalrequestmanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Help ensure that sensitive information remains confidential with stakeholder controls through attorney-client privilege (ACP) protection for legal requests and matters. See [Legal Request Management](https://www.servicenow.com/docs/access?context=legal-request-management-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]