--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Manager Hub release notes for upgrades from Xanadu to Zurich # Combined Manager Hub release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Manager Hub Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive summary of the Manager Hub features, updates, and important upgrade considerations from the Xanadu release through to Zurich. It is designed to assist customers in preparing for their upgrade by highlighting new features introduced, any changes, removals, deprecations, activation instructions, and other relevant upgrade information across these versions. Show full answer Show less ## Key Features Introduced Between Xanadu and Zurich, key new capabilities were introduced primarily in the Yokohama release, enhancing team management and employee development: * **Employee Availability \& Conversation Scheduling:** Managers can view employee availability and schedule conversations using panels tailored to whether Microsoft Outlook integration is enabled. * **Skill Proficiency Tracking:** Managers can monitor skill levels, assign targeted learning, and view detailed progress through the Skill score analysis panel, supporting focused employee development. * **Expanded Team Visibility:** Managers gain access to detailed information on all direct and indirect reports, daily team statistics, task approvals, upcoming time off, and employee profiles, enabling improved team oversight and productivity. ## Upgrade Preparation and Activation Before upgrading to Zurich, customers should review and complete any pre- and post-upgrade tasks as outlined in this document. The Manager Hub app is available for installation from the ServiceNow Store, and customers are advised to submit installation requests accordingly. No additional browser, accessibility, localization, or other specific requirements have been introduced in these releases. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were noted for Manager Hub features between the releases from Xanadu through Zurich, ensuring stability and continuity of existing functionality. ## What Customers Can Expect By upgrading through these releases, customers will enable enhanced managerial capabilities for scheduling, skill tracking, and comprehensive team visibility without disruption to current features. Activation through the ServiceNow Store is straightforward, and the Manager Hub remains supported with no additional technical or compliance changes reported. Consolidated page of all release notes for Manager Hub from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Manager Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Manager Hub to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-managerhub-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Manager Hub. {#dfrn3-managerhub-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Know your team members](https://www.servicenow.com/docs/access?context=use-mr-mh&family=yokohama&ft:locale=en-US) : View employee availability and schedule conversations with employees using the Create a conversation panel if you do not have Microsoft Outlook integration enabled or the Schedule a conversation panel if you do. [View employee cards in Skills Expectations section](https://www.servicenow.com/docs/access?context=emp-card-mh&family=yokohama&ft:locale=en-US) : Track skill proficiency, assign targeted learning, and view in-depth skill progress bars to monitor employee development by using the Skill score analysis panel. [Know your team members](https://www.servicenow.com/docs/access?context=use-mr-mh&family=yokohama&ft:locale=en-US) : Enable managers to view all direct and indirect reporting details, daily team stats, and other employee details such as tasks submitted for approval, upcoming time off, and employee profiles. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Manager Hub features. {#dfrn3-managerhub-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Manager Hub features or functionality were removed. {#dfrn3-managerhub-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Manager Hub features or functionality were deprecated. {#dfrn3-managerhub-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Manager Hub. {#dfrn3-managerhub-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Manager Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Manager Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Manager Hub, such as specific requirements or compliance levels. {#dfrn3-managerhub-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Manager Hub we have noted them here. {#dfrn3-managerhub-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Enable manager-employee conversation scheduling. * Track skill proficiency and assign targeted learning for effective development by using the Kill score analysis panel. * Enable managers to view all direct and indirect reports by using multi-manager reporting to improve team productivity and engagement. See [Manager Hub](https://www.servicenow.com/docs/access?context=manager-hub-overview&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]