--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Model Risk Management release notes for upgrades from Xanadu to Zurich # Combined Model Risk Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Model Risk Management Release Notes for Upgrades from Xanadu to Zurich This consolidated release note document provides ServiceNow customers with a comprehensive summary of updates, new features, and important information related to the Model Risk Management (MRM) application, specifically focusing on upgrades from the Xanadu release family through to the Zurich release. It is designed to assist customers in preparing for and executing upgrades smoothly while understanding the value added by the latest release. Show full answer Show less ## Key Features * **Model Risk Management Application:** Enables structured management of model risks throughout the model life cycle, reducing operational and compliance risks through consistent oversight. * **Model Risk Workspace:** Provides a centralized dashboard for governance teams and validators to monitor, prioritize, and manage model risk tasks and issues efficiently. * **Request a New Model:** Streamlines onboarding by capturing essential model details upfront, facilitating governance team reviews. * **Model Risk Assessment:** Supports early identification and evaluation of risks at multiple stages (Initiation, Pre-deployment, Monitor), ensuring model reliability and compliance. * **Model Validation:** Assesses whether models meet required standards and are fit for deployment, performed during Pre-deployment and Monitor stages. * **Scheduling Assessments and Validations:** Allows manual or automatic scheduling of risk assessments and validations, enhancing regulatory compliance and risk management efficiency. * **Task Reassignment:** Enables reassignment of assessments and validations to maintain continuity when original assignees are unavailable. * **Copy Assessment Responses:** Facilitates reuse of prior assessment answers to save time and increase consistency (applicable only to risk assessments). * **Issue Management:** Captures and tracks model issues and remediation actions, ensuring timely resolution of validation findings or performance problems. * **Override Model Ratings:** Allows manual adjustment of risk ratings and materiality tiers to maintain data accuracy and governance when needed. * **Centralized Model Documentation:** Supports document management with version control and audit readiness across the model life cycle. ## Upgrade and Activation Information * **Upgrade Notes:** No feature changes, removals, or deprecations were noted between Xanadu and Zurich releases, simplifying the upgrade process. * **Activation:** Model Risk Management is available via the ServiceNow Store and requires installation through a store request. * **Additional Requirements:** No new or changed requirements, browser specifications, accessibility, or localization considerations were introduced with Zurich. ## Practical Benefits for ServiceNow Customers * Gain a comprehensive, centralized approach to managing model risks, ensuring compliance and operational stability. * Streamline model onboarding, assessment, validation, and issue resolution workflows to improve governance efficiency. * Leverage automated scheduling and reassignment capabilities to maintain regulatory compliance without delays. * Maintain accurate and auditable model documentation and risk ratings, supporting transparency and governance. * Upgrade seamlessly from Xanadu to Zurich with no disruptions or deprecated features, with straightforward activation through the ServiceNow Store. Consolidated page of all release notes for Model Risk Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Model Risk Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Model Risk Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-modelriskmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Model Risk Management. {#dfrn3-modelriskmanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Manage model risks](https://www.servicenow.com/docs/access?context=exploring-mrm&family=zurich&ft:locale=en-US) : Manage the risks associated with the use of models using the Model Risk Management application. It offers a structured approach to identify, assess, validate, and address model risks throughout the model life cycle. This approach reduces operational and compliance risks caused by inconsistent or inadequate model oversight. [Model Risk Workspace](https://www.servicenow.com/docs/access?context=model-risk-workspace&family=zurich&ft:locale=en-US) : Get a comprehensive overview of all items requiring attention from Model Risk Management governance and model validators. The Model Risk Workspace gives model risk governance team and model validators a centralized location to monitor, track, and act on model-related tasks and issues. It organizes information into tabs, making it easier to prioritize tasks. [Request a new model](https://www.servicenow.com/docs/access?context=request-new-model&family=zurich&ft:locale=en-US) : Request a new model by providing details such as the purpose, owner, model complexity, and expected outputs. It helps streamline the model onboarding process and confirms that all required information is captured upfront for the Model Governance team to review. [Perform model risk assessment](https://www.servicenow.com/docs/access?context=perform-model-risk-assessment&family=zurich&ft:locale=en-US) : Perform model risk assessments initiated by the Model Governance team to identify and evaluate risks associated with quantitative models using the Model Risk Management application. It helps Model Owners to assess potential risks early and supports the Model Governance team in ensuring model compliance and reliability. Note: You can perform model risk assessment in the Initiation, Pre-deployment, and Monitor stages of a model. [Perform model validation](https://www.servicenow.com/docs/access?context=perform-model-risk-validation&family=zurich&ft:locale=en-US) : Perform model validation to assess and validate models, collect required documents, report issues, and determine whether a model is fit for use. This process confirms that models meet required standards and are ready for deployment. Note: You can perform model risk validation in the Pre-deployment and Monitor stages of a model. [Schedule assessment and validation tasks](https://www.servicenow.com/docs/access?context=schedule-assessment-and-validation-tasks&family=zurich&ft:locale=en-US) : Schedule assessments and validations for models in the Monitor stage either manually or automatically. * Schedule model risk assessment and validation directly from the model risk record to ensure regulatory compliance and effective risk management. For more information, refer to [Schedule assessment and validation tasks](https://www.servicenow.com/docs/access?context=schedule-assessment-and-validation-tasks&family=zurich&ft:locale=en-US). * Configure frequency and filter conditions in model workflow settings to create model risk assessments and validations automatically for models that meet the defined criteria. For more information, refer to [Schedule assessment and validation tasks automatically](https://www.servicenow.com/docs/access?context=create-model-workflow-settings&family=zurich&ft:locale=en-US). [Reassign model assessments and validations](https://www.servicenow.com/docs/access?context=reassign-a-model-risk-task&family=zurich&ft:locale=en-US) : Reassign a model risk assessment and validation to another stakeholder from the model risk record when the task is in progress state. It confirms that the task continues without delay when the original assignee is unavailable. [Copy assessment responses](https://www.servicenow.com/docs/access?context=copy-assessment-responses-mrm&family=zurich&ft:locale=en-US) : Copy responses from the most recent completed assessment into new assessments. Respondents can review and edit the pre-filled responses before submission to save time and ensure consistency. Note: You can copy responses only from model risk assessments, not from model validations. [Create an issue for model](https://www.servicenow.com/docs/access?context=create-an-issue-for-model-risk&family=zurich&ft:locale=en-US) : Add or create model issues and their remediation actions. Capture validation findings or performance problems and follow them through to resolution. [Override model ratings](https://www.servicenow.com/docs/access?context=override-model-ratings&family=zurich&ft:locale=en-US) : Override the risk rating and materiality tier of a model manually at any stages of its life-cycle. This helps maintain data accuracy, transparency, and governance when business context or expert judgment requires adjustments to system-calculated values. [Centralized model documentation](https://www.servicenow.com/docs/access?context=doc-linked-parent-rec&family=zurich&ft:locale=en-US) : Store and manage all model-related documents in one place with version control, audit readiness, and traceability. Create, share, upload, and track documents throughout the model life cycle. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Model Risk Management features. {#dfrn3-modelriskmanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Model Risk Management features or functionality were removed. {#dfrn3-modelriskmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Model Risk Management features or functionality were deprecated. {#dfrn3-modelriskmanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Model Risk Management. {#dfrn3-modelriskmanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Model Risk Management by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Model Risk Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Model Risk Management we have noted them here. {#dfrn3-modelriskmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Model Risk Management we have noted them here. {#dfrn3-modelriskmanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Model Risk Management, such as specific requirements or compliance levels. {#dfrn3-modelriskmanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Model Risk Management we have noted them here. {#dfrn3-modelriskmanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Model Risk Management we have noted them here. {#dfrn3-modelriskmanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * Maintain a centralized repository of all models, capturing key details such as ownership, status, model tier, and risk rating. * Manage the complete model life cycle by tracking models from initiation to monitoring through defined governance stages. * Evaluate model risks based on their usage, complexity, and impact. * Perform validation of model design, performance, and implementation. * Capture, track, and resolve validation findings or performance issues, ensuring timely remediation and continuous risk mitigation. See [Model Risk Management](https://www.servicenow.com/docs/access?context=model-risk-management&family=zurich&ft:locale=en-US) for more information. | [ ]