--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Now Mobile release notes for upgrades from Xanadu to Zurich # Combined Now Mobile release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Now Mobile release notes for upgrades from Xanadu to Zurich This consolidated release notes page is designed to assist ServiceNow customers in preparing for their upgrade of Now Mobile from the Xanadu release family through to Zurich. It summarizes new features, changes, removals, deprecations, activation instructions, and other key information across these releases to enable a smooth upgrade process. Show full answer Show less ## New Features * **Yokohama Release:** Introduced **Now Assist genius results** in Now Mobile, which enhances search functionality by providing personalized search results as an alternative to the traditional AI Search experience. To use this feature, customers must have Now Mobile version 29.2 and Employee Center version 35.0 plugins installed. * **Xanadu and Zurich Releases:** No new features were introduced. ## Changes, Removals, and Deprecations No changes, removed features, or deprecations were noted across the Xanadu, Yokohama, or Zurich releases for Now Mobile. ## Activation Information For customers activating Now Mobile, the app is available through the ServiceNow Store. Installation requests should be submitted via the ServiceNow Store website, where customers can also find comprehensive version history and cumulative release notes. This ensures customers have access to the latest app versions and related documentation. ## Additional Requirements and Considerations * No additional requirements, browser requirements, accessibility information, or localization considerations were introduced or changed during these releases. * Highlight information reiterates the availability of personalized search results through Now Assist genius in the Yokohama release. ## Key Takeaways for ServiceNow Customers * When upgrading to Zurich, customers should primarily focus on leveraging the personalized search capability introduced in Yokohama via Now Assist genius results. * The upgrade path from Xanadu to Zurich involves no feature removals or deprecations, reducing risk during the upgrade. * Activation and installation of Now Mobile should be managed through the ServiceNow Store to ensure proper version control and access to current app features. * There are no new browser, accessibility, or localization requirements to address, simplifying the upgrade planning. Consolidated page of all release notes for Now Mobile from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Now Mobile release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Now Mobile to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowmobile-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Now Mobile. {#dfrn3-nowmobile-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Now Assist genius results in Now Mobile](https://www.servicenow.com/docs/access?context=na-qa-mobile&family=yokohama&ft:locale=en-US) : Now Assist genius results in Now Mobile® provides a personalized way of using the search functionality as opposed to the traditional AI Search experience. The following plugins are required to access this functionality. * Now Mobile® version 29.2 * Employee Center version 35.0 | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Now Mobile features. {#dfrn3-nowmobile-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Now Mobile features or functionality were removed. {#dfrn3-nowmobile-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Now Mobile features or functionality were deprecated. {#dfrn3-nowmobile-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Now Mobile. {#dfrn3-nowmobile-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Now Mobile® by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Now Mobile® is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Now Mobile, such as specific requirements or compliance levels. {#dfrn3-nowmobile-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Now Mobile we have noted them here. {#dfrn3-nowmobile-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Get personalized search results with the Now Assist genius results search functionality in Now Mobile®. See [Now Mobile app](https://www.servicenow.com/docs/access?context=mobile-employee-experience&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]