--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Operational Technology Manager release notes for upgrades from Xanadu to Zurich # Combined Operational Technology Manager release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 20 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Operational Technology Manager release notes for upgrades from Xanadu to Zurich This consolidated release notes document assists ServiceNow customers in preparing for upgrades of Operational Technology Manager (OTM) from the Xanadu release through Yokohama to Zurich. It summarizes new features, changes, removals, and deprecations across these releases, focusing on enhancements in OT visibility, device management, security, and integration capabilities within the Industrial Workspace and the ServiceNow AI Platform. Show full answer Show less ## Key Features * **Operational Technology Visibility Dashboard:** Introduced in Xanadu, this dashboard enables tracking of OT device data across multiple sites, providing centralized visibility in the Industrial Workspace. * **Automatic IT to OT Device Conversion:** Use CMDB groups to classify IT configuration items (CIs) based on attributes like installed software and convert them into OT devices, streamlining device categorization. * **Mapped Equipment Model Entity:** Identifies and groups OT devices by their equipment model entity, facilitating better device data organization. * **OT Action-Oriented Landing Page:** Offers a prioritized view of critical OT network tasks and important actions configurable via a Sort items field. * **Operational Technology Progress Scorecard:** Enables comparison of site metrics with access controlled by specific roles. * **Industrial Workspace Enhancements:** Includes homepage redirection based on roles and improved search capabilities for CMDB records. * **CMDB OT Class Model Updates:** Numerous improvements including new classes (e.g., Quality Inspection Control System), additional related tables (Firmware Installation, Software Instance), backup management features, and enhanced identification and reconciliation rules. * **Pre-import OT Worksheet Entry Review (POWER) Tool:** Supports importing OT devices via Microsoft Excel spreadsheets with improved validations, firmware record creation, and integration with Service Graph Connector for Microsoft Excel. * **Enhanced Access Control for OT (Zurich):** Implements data filters and deny-unless ACL rules enhancing system security for OT data. * **Operational Technology Network Map (Zurich):** Visualizes site subnets and OT devices within the Industrial Workspace for deeper network insights. * **ServiceNow Product Tiers (Zurich):** Introduces AI licensing tiers (Foundation, Advanced, Prime) that govern access to AI features and agentic workflows relevant to OT operations. * **Device Relationship and Network Management:** Added ability to view and edit device-to-device connections and view subnet and VLAN associations on OT device records. ## Changes * OT Devices tab data from the OT Manager dashboard was migrated to the Operational Technology Visibility dashboard for consolidated device insights. * New related lists for Key Value pairs, Software Instance, and Firmware Install were added to OT views on IT and OT classes for enriched device information. * The "New" button was removed from various OT device list views and related lists to streamline user interface and control data creation. * Renaming of OT Subnets related list to OT Subnet Mappings to better reflect function. * Automated IT OT Bulk Conversion renamed to Automated IT OT Bulk Contextualization to clarify functionality. * Admin role granularity improved with new roles allowing developers to perform specific admin tasks without full admin rights. * Several UI enhancements and module additions in Industrial Workspace, such as OT Excel SGC Import and Remediation Task list modules, to improve data import and remediation workflows. ## Removals and Deprecations * The OT Manager dashboard was deprecated and removed from the Industrial Workspace starting with Yokohama release, transitioning users to the Operational Technology Visibility dashboard. * Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) is being phased out; hidden on new instances but still supported. * Removal of the "New" button on certain related lists for users with read-only access to prevent unauthorized record creation. * Deprecation of SG OT Excel Staging Task table and associated references to streamline import processes. ## Upgrade Preparation and Activation Before upgrading to Zurich, customers should review and complete pre- and post-upgrade tasks as outlined in the release notes. Operational Technology Manager must be requested and installed via the ServiceNow Store. The notes include guidance on activation and cumulative release updates. ## Practical Impact for ServiceNow Customers Upgrading through these releases enables customers to: * Gain enhanced visibility and management of OT devices across sites with improved dashboards and scorecards. * Streamline device classification and conversion from IT to OT using CMDB groups and automated contextualization. * Leverage new security features such as Enhanced Access Control to protect OT data. * Utilize improved import tooling with the POWER tool and Service Graph Connector integrations for efficient OT device data onboarding. * Access richer device relationship and network mapping details directly within the Industrial Workspace. * Benefit from ongoing role-based access improvements to maintain secure and compliant administrative practices. These consolidated enhancements Consolidated page of all release notes for Operational Technology Manager from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Operational Technology Manager release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Operational Technology Manager to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologymanager-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Operational Technology Manager. {#dfrn3-operationaltechnologymanager-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Operational Technology Visibility dashboard](https://www.servicenow.com/docs/access?context=ot-manager-dashboard&family=xanadu&ft:locale=en-US) : Track your OT data across different sites with the Operational Technology Visibility dashboard available in the Industrial Workspace. [Automatic conversion of IT to OT devices using CMDB groups](https://www.servicenow.com/docs/access?context=use-cmdb-groups-it-ot-conversion&family=xanadu&ft:locale=en-US) : Use CMDB groups to group IT configuration items (CIs) based on additional information, such as software installed, so that you can convert the CIs to OT devices. [Mapped equipment model entity for your OT devices](https://www.servicenow.com/docs/access?context=view-all-mapped-ot-devices&family=xanadu&ft:locale=en-US) : Identify the equipment model entity that your OT devices are mapped to in the Industrial Workspace and help group your device data by equipment model entity. [Important actions configuration on the OT Action-Oriented Landing Page](https://www.servicenow.com/docs/access?context=configure-order-important-actions-aolp&family=xanadu&ft:locale=en-US) : Configure the OT Action-Oriented Landing Page by using the Sort items field for your important actions. [OT Action-Oriented Landing Page](https://www.servicenow.com/docs/access?context=oper-tech-task-oriented-landing-page&family=xanadu&ft:locale=en-US) : Track critical tasks related to your OT network on the OT Action-Oriented Landing Page in the Industrial Workspace. This landing page provides a big-picture view of your site and business unit data, and it calls out important actions that the signed-in user must prioritize. [Operational Technology Progress Scorecard](https://www.servicenow.com/docs/access?context=ot-progress-scorecard&family=xanadu&ft:locale=en-US) : Compare your sites by their key metrics with the OT Progress Scorecard in the Industrial Workspace. To access the OT Progress Scorecard, you must have the OT Progress Scorecard viewer (ot_progress_scorecard_viewer) role. [Redirection to different pages in the Industrial Workspace](https://www.servicenow.com/docs/access?context=industrial-workspace-homepage-destination-rules&family=xanadu&ft:locale=en-US) : Get redirected to different pages in Industrial Workspace depending on your assigned roles with the new homepage destination rules. This redirection helps you gain access to the data that you need. [Map IP addresses to OT devices through the SyncIPAddressToOT scheduled job](https://www.servicenow.com/docs/access?context=map-ip-addresses-to-ot-devices&family=xanadu&ft:locale=en-US) : Use the SyncIPAddressToOT scheduled job to update and synchronize the IP address information for all the available OT devices. The scheduled job acquires the IP address information from the IP address \[cmdb_ci_ip_address\] table and adds it to the IP address field of the Configuration Item (CI). [CMDB OT class model updates](https://www.servicenow.com/docs/access?context=cmdb-ci-class-models-operation-technology&family=xanadu&ft:locale=en-US) : Utilize an enhanced OT user experience and make additional configurations with the following CMDB OT class model updates: * Product Instance Identifier was added as an identifier for the OT Identification Rule. * The OT backup management model was added to help you store multiple backups against a configuration item. * Firmware Installation \[cmdb_firmware_install\], Key Value \[cmdb_key_value\], and Software Instance \[cmdb_software_instance\] tables were added as a related entry for OT classes. * The ire_criterion_attribute attribute was added to the OT Entity \[cmdb_ot_entity\] table to act as a criterion attribute for an OT entity-related entry. * Optional conditions to filter the records during identification and reconciliation were added to the OT identification rules. * The OT Class Mapping Template \[ot_class_mapping_template\] table was introduced to capture class mappings used for Service Graph Connectors. * Required conditions were added under Advanced Configuration that must be met for lookup identification rules. * Industrial printer (industrial_printer) was added as an OT device type. * The Quality Inspection Control System \[cmdb_ci_ot_qics\] class represents the control systems that assist in quality and inspection functions. This new class is a child class of the OT Control System \[cmdb_ci_ot_control\] class. * The Backup Storage Information \[cmdb_backup_storage_information\] class helps manage backups of your OT device data. * The OT System Service \[cmdb_ci_ot_system_service\] class can model OT systems and their related software, hardware, and communication network components, such as a Distributed Control System (DCS). * You can now bulk-validate NIDS records from the list view instead of validating each NIDS record individually. [Pre-import OT Worksheet Entry Review (POWER) tool](https://www.servicenow.com/docs/access?context=service-graph-connector-for-OT-excel&family=xanadu&ft:locale=en-US) : Use distributed Microsoft Excel spreadsheets to import OT devices for better manageability of your OT system and its devices. The POWER tool includes the following new features: * Firmware Installation records can be created when a firmware version is available. * OT entity update issues can be resolved through the Service Graph Connector for Microsoft Excel. * The new Industrial Core \[com.sn_ot_core\] plugin is required for class mapping when using the Service Graph Connector for Microsoft Excel. * Supports the import and classification of the Quality Inspection Control System \[cmdb_ci_ot_qics\] class. If you manually create an OT device in the SG-OT Excel Staging Table, the Quality Inspection Control System class is an option in the What is the type of OT device? task. * Supports capturing the Backup Storage Information \[cmdb_backup_storage_information\] class attributes on the staging table, staging table form, and the ETL. * Maps the Status field in a staging table record to the Life Cycle Stage and Life Cycle Status fields on a configuration item (CI) record. The Status field no longer maps to the Install Status field on a CI record. * Creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices. | | Yokohama | [About the Industrial Workspace page](https://www.servicenow.com/docs/access?context=view-installed-ot-applications&family=yokohama&ft:locale=en-US) : Use the About Industrial Workspace page on the ServiceNow AI Platform to view the OT applications and the versions that you have installed on your instance. [Search for a record in the Industrial Workspace](https://www.servicenow.com/docs/access?context=search-in-industrial-workspace&family=yokohama&ft:locale=en-US) : Search for CMDB tables in the Industrial Workspace to find CMDB related records. The search function was previously limited only to other Operational Technology records. [Check whether an OT device is virtual](https://www.servicenow.com/docs/access?context=ot-assets-form&family=yokohama&ft:locale=en-US) : Check whether an OT device is virtual using the Is Virtual field for OT devices in the following categories: * OT Supervisory System * OT Control System * OT Field Devices * Unclassed OT Devices [Create remediation tasks for invalid staging records from an import task](https://www.servicenow.com/docs/access?context=create-remediation-task-for-validation-errors&family=yokohama&ft:locale=en-US) : After validating the imported staging records, create remediation tasks for invalid staging records directly in the import task record. [Operational Technology Visibility dashboard](https://www.servicenow.com/docs/access?context=ot-manager-dashboard&family=yokohama&ft:locale=en-US) : Track your OT data across different sites with the Operational Technology Visibility dashboard available in the Industrial Workspace. [Automatic conversion of IT to OT devices using CMDB groups](https://www.servicenow.com/docs/access?context=use-cmdb-groups-it-ot-conversion&family=yokohama&ft:locale=en-US) : Use CMDB groups to group IT configuration items (CIs) based on additional information, such as software installed, so that you can convert the CIs to OT devices. [Mapped equipment model entity for your OT devices](https://www.servicenow.com/docs/access?context=view-all-mapped-ot-devices&family=yokohama&ft:locale=en-US) : Identify the equipment model entity that your OT devices are mapped to in the Industrial Workspace and help group your device data by equipment model entity. [Important actions configuration on the OT Action-Oriented Landing Page](https://www.servicenow.com/docs/access?context=configure-order-important-actions-aolp&family=yokohama&ft:locale=en-US) : Configure the OT Action-Oriented Landing Page by using the Sort items field for your important actions. [CMDB OT class model updates](https://www.servicenow.com/docs/access?context=cmdb-ci-class-models-operation-technology&family=yokohama&ft:locale=en-US) : Leverage an enhanced OT user experience and make additional configurations for your OT devices with the following CMDB OT class model updates: * The OT Device Network Connection \[sn_ot_device_network_connection\] table references the CMDB CI relationships \[cmdb_rel_ci\] table to support device-to-device connections on the OT network. * The Key Value \[cmdb_key_value\], Software Instance \[cmdb_software_instance\] and Firmware Install \[cmdb_firmware_install\] table references were added to the OT view on IT and OT classes. * The Backup Storage Information \[cmdb_backup_storage_information\] and Backup Job Execution History \[cmdb_backup_job_execution_history\] tables reference the CMDB CI relationships \[cmdb_rel_ci\] table to support backup management use cases. * Product Instance Identifier was added as an identifier for the OT Identification Rule. * The OT backup management model was added to help you store multiple backups against a configuration item. * Firmware Installation \[cmdb_firmware_install\], Key Value \[cmdb_key_value\], and Software Instance \[cmdb_software_instance\] tables were added as a related entry for OT classes. * The ire_criterion_attribute attribute was added to the OT Entity \[cmdb_ot_entity\] table to act as a criterion attribute for an OT entity-related entry. * Optional conditions to filter the records during identification and reconciliation were added to the OT identification rules. * The OT Class Mapping Template \[ot_class_mapping_template\] table was introduced to capture class mappings used for Service Graph Connectors. * Required conditions were added under Advanced Configuration that must be met for lookup identification rules. * Industrial printer (industrial_printer) was added as an OT device type. [Pre-import OT Worksheet Entry Review (POWER) tool updates](https://www.servicenow.com/docs/access?context=service-graph-connector-for-OT-excel&family=yokohama&ft:locale=en-US) : Import OT devices with distributed Microsoft Excel spreadsheets to help manage your OT system and its devices. The Pre-Import OT Worksheet Entry Review (POWER) tool includes the following new functionality: * Improve validations with access to ISA sites using the cmdb_ot_isa_viewer role that has been added to the ot_staging_user role needed for running validations. * Upload, validate, and import Microsoft Excel spreadsheet data for the Service Graph Connector for Microsoft Excel by creating an import task and attaching the spreadsheet to the import task record. * Firmware Installation records can be created when a firmware version is available. * OT entity update issues can be resolved through the Service Graph Connector for Microsoft Excel. * The new Industrial Core plugin (com.sn_ot_core) is required for class mapping when using the Service Graph Connector for Microsoft Excel. | | Zurich | [Use Enhanced Access Control for OT](https://www.servicenow.com/docs/access?context=ot-enhanced-access-control&family=zurich&ft:locale=en-US) : Enhanced Access Control for OT implements data filters, deny unless access control rules (ACLs), and ACL query rules to help promote system security. [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=zurich&ft:locale=en-US) : The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available: * Foundation: AI basics to deliver insights * Advanced: AI to boost productivity across relevant use cases * Prime: Act autonomously with all AI assets, and create your own Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. [Operational Technology Network Map](https://www.servicenow.com/docs/access?context=utilizing-ot-network-map&family=zurich&ft:locale=en-US) : Use the OT network map available in the Industrial Workspace to view the subnets of a site and the OT devices in each subnet. [CMDB OT class model updates](https://www.servicenow.com/docs/access?context=cmdb-ci-class-models-operation-technology&family=zurich&ft:locale=en-US) : Configure for your OT devices with the following CMDB OT class model updates: * The IP Network Subnets related list was added to IT devices in the OT view. The list shows all subnets related to the device and IP Network subnets for the selected OT device. * The IP Network Subnets related list was added to the following CMDB classes: * cmdb_ci_display * cmdb_ci_firewall_network * cmdb_ci_security * cmdb_ci_ids_network * cmdb_ci_imaging * cmdb_ci_unclassed_hardware * cmdb_ci_multimedia * cmdb_ci_monitor_control * cmdb_ci_aix_server * cmdb_ci_computer * cmdb_ci_esx_server * cmdb_ci_hardware * cmdb_ci_hpux_server * cmdb_ci_hyper_v_server * cmdb_ci_iot * cmdb_ci_ip_firewall * cmdb_ci_ip_router * cmdb_ci_ip_switch * cmdb_ci_linux_server * cmdb_ci_monitor_control * cmdb_ci_netgear * cmdb_ci_ot * cmdb_ci_pc_hardware * cmdb_ci_printer * cmdb_ci_protocol_converter * cmdb_ci_server * cmdb_ci_solaris_server * cmdb_ci_unix_server * cmdb_ci_ups * cmdb_ci_win_server * You can now view the OT device details for the following CMDB classes: * cmdb_ci_esx_server * cmdb_ci_hyper_v_server * Because the OT device details are included in the form view of the CMDB class table, the OT device details tab was removed for the following CMDB classes: * cmdb_ci_aix_server * cmdb_ci_hpux_server * cmdb_ci_pc_hardware * cmdb_ci_hyper_v_server * cmdb_ci_esx_server * cmdb_ci_solaris_server * cmdb_ci_unix_server * cmdb_ci_ups * Admins can edit the protection policy for an OT View rule for all CMDB classes. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Operational Technology Manager features. {#dfrn3-operationaltechnologymanager-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [OT Devices tab data](https://www.servicenow.com/docs/access?context=ot-manager-dashboard&family=xanadu&ft:locale=en-US) : The following data available in the OT Devices tab of the OT Manager dashboard has been moved to the Operational Technology Visibility dashboard. * New OT devices discovered * Inactive OT devices * OT Devices overview * Total CMDB OT devices * Unclassed OT devices * Unassigned OT devices * Unmapped OT devices * OT devices by category * Supervisory systems * Control systems * Field devices * Computers and servers * Network Gear * Industrial IoT * OT devices by Purdue level * OT devices by type (Top Level) * OT devices by manufacturer (Top Level) * OT devices by criticality | | Yokohama | [OT device related items and related lists](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=yokohama&ft:locale=en-US) : The Key Value \[cmdb_key_value\], Software Instance \[cmdb_software_instance\], and Firmware Install \[cmdb_firmware_install\] related lists were added to the OT view on IT and OT classes to view the following information: * Information related to the OT device populated through the integrations and captured as Key Value pairs. * Software installed on the OT device if Software Asset Management isn't available. * Firmware associated with the OT device. You can view these related lists on the ServiceNow AI Platform® and in the Industrial Workspace Admin. [OT Excel SGC - Import Task list module in the Industrial Workspace](https://www.servicenow.com/docs/access?context=create-import-task-excel-sgc&family=yokohama&ft:locale=en-US) : The OT Excel SGC - Import Task list module has been added to the Industrial Workspace list view. From the available lists, you can access the import task functionality for the Service Graph Connector for Microsoft Excel. [OT Excel SGC - Remediation Task list module in the Industrial Workspace](https://www.servicenow.com/docs/access?context=create-remediation-task-for-validation-errors&family=yokohama&ft:locale=en-US) : The OT Excel SGC - Remediation Task list module has been added to the Industrial Workspace list view. From the available lists, you can access the remediation task records created from an import task. [View and edit device to device connections](https://www.servicenow.com/docs/access?context=view-device-to-device-connections&family=yokohama&ft:locale=en-US) : The Device to Device Connections list has been added to the OT Network menu available in the Industrial Workspace List view. You can view the device connections in detail using this list. Also, the Device to Device Connections related list was added to the Related Records tab on the OT device record in the ServiceNow AI Platform. [Is Virtual field for OT devices](https://www.servicenow.com/docs/access?context=ot-assets-form&family=yokohama&ft:locale=en-US) : Identify whether an OT device is virtual through the Is Virtual field added to the OT device form in the Industrial Workspace. [OT Subnet Mappings related list](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=yokohama&ft:locale=en-US) : The OT Subnets related list has been renamed OT Subnet Mappings in both the Industrial Workspace and the ServiceNow AI Platform when viewing an OT device record. [Manufacturer and Model Number fields](https://www.servicenow.com/docs/access?context=ot-assets-form&family=yokohama&ft:locale=en-US) : The Manufacturer and Model Number fields have been removed from the OT device list and form views on both the ServiceNow AI Platform® and in the Industrial Workspace. [Request chart in the OT Action-Oriented Landing Page](https://www.servicenow.com/docs/access?context=oper-tech-task-oriented-landing-page&family=yokohama&ft:locale=en-US) : A chart for OT requests was added to the OT Action-Oriented Landing Page so you can track your requests in the Industrial Workspace. [Sort items field in the OT Action-Oriented Landing Page](https://www.servicenow.com/docs/access?context=oper-tech-task-oriented-landing-page&family=yokohama&ft:locale=en-US) : The Sort items field was added to the OT Action-Oriented Landing Page under the Important Actions section. [Mapped Equipment Model Entity column](https://www.servicenow.com/docs/access?context=view-all-mapped-ot-devices&family=yokohama&ft:locale=en-US) : The Mapped Equipment Model Entity column was added to the Industrial Workspace and ServiceNow AI Platform list views for OT devices. Use this column to identify the equipment model entity an OT device is mapped to. [Dashboard Library icon](https://www.servicenow.com/docs/access?context=exploring-industrial-workspace&family=yokohama&ft:locale=en-US) : The Dashboard Library icon () was added to the Industrial Workspace and contains the available dashboards for Operational Technology, including the Operational Technology Visibility dashboard. [Site filter on the Operational Technology Visibility dashboard](https://www.servicenow.com/docs/access?context=ot-devices-dashboard-filters-vr&family=yokohama&ft:locale=en-US) : A site filter was added to the Operational Technology Visibility in the Industrial Workspace so you can filter the displayed data by a chosen site. [OT device related items and related lists](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=yokohama&ft:locale=en-US) : The Key Value \[cmdb_key_value\], Software Instance \[cmdb_software_instance\], and Firmware Install \[cmdb_firmware_install\] related lists were added to the OT view on IT and OT classes to view the following information: * Information related to the OT device populated through the integrations and captured as Key Value pairs. * Software installed on the OT device if Software Asset Management isn't available. * Firmware associated with the OT device. You can view these related lists on the ServiceNow AI Platform® and in the Industrial Workspace Admin. [OT Excel SGC - Import Task list module in the Industrial Workspace](https://www.servicenow.com/docs/access?context=create-import-task-excel-sgc&family=yokohama&ft:locale=en-US) : The OT Excel SGC - Import Task list module has been added to the Industrial Workspace list view. From the available lists, you can access the import task functionality for the Service Graph Connector for Microsoft Excel. [OT Excel SGC - Remediation Task list module in the Industrial Workspace](https://www.servicenow.com/docs/access?context=create-remediation-task-for-validation-errors&family=yokohama&ft:locale=en-US) : The OT Excel SGC - Remediation Task list module has been added to the Industrial Workspace list view. From the available lists, you can access the remediation task records created from an import task. [View and edit device to device connections](https://www.servicenow.com/docs/access?context=view-device-to-device-connections&family=yokohama&ft:locale=en-US) : The Device to Device Connections list has been added to the OT Network menu available in the Industrial Workspace List view. You can view the device connections in detail using this list. Also, the Device to Device Connections related list was added to the Related Records tab on the OT device record in the ServiceNow AI Platform. [Is Virtual field for OT devices](https://www.servicenow.com/docs/access?context=ot-assets-form&family=yokohama&ft:locale=en-US) : Identify whether an OT device is virtual through the Is Virtual field added to the OT device form in the Industrial Workspace. [OT Subnet Mappings related list](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=yokohama&ft:locale=en-US) : The OT Subnets related list has been renamed OT Subnet Mappings in both the Industrial Workspace and the ServiceNow AI Platform when viewing an OT device record. [Manufacturer and Model Number fields](https://www.servicenow.com/docs/access?context=ot-assets-form&family=yokohama&ft:locale=en-US) : The Manufacturer and Model Number fields have been removed from the OT device list and form views on both the ServiceNow AI Platform® and in the Industrial Workspace. [OT Devices tab data](https://www.servicenow.com/docs/access?context=ot-manager-dashboard&family=yokohama&ft:locale=en-US) : The following data available in the OT Devices tab of the OT Manager dashboard has been moved to the Operational Technology Visibility dashboard. * New OT devices discovered * Inactive OT devices * OT Devices overview * Total CMDB OT devices * Unclassed OT devices * Unassigned OT devices * Unmapped OT devices * OT devices by category * Supervisory systems * Control systems * Field devices * Computers and servers * Network Gear * Industrial IoT * OT devices by Purdue level * OT devices by type (Top Level) * OT devices by manufacturer (Top Level) * OT devices by criticality | | Zurich | [Automated IT OT Bulk Conversion name change](https://www.servicenow.com/docs/access?context=automatically-convert-it-records-to-ot-devices&family=zurich&ft:locale=en-US) : The Automated IT OT Bulk Conversion menu item was replaced with Automated IT OT Bulk Contextualization on the ServiceNow AI Platform. [Banner messages for the Bulk Update Ruleset for Reassigning IT to OT feature](https://www.servicenow.com/docs/access?context=automatically-convert-it-records-to-ot-devices&family=zurich&ft:locale=en-US) : A banner message was modified during the Bulk Update Ruleset for Reassigning IT to OT feature process to reflect the correct information when you use this feature. [IP Network Subnets related list](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=zurich&ft:locale=en-US) : The IP Network Subnets list was added for OT devices so you can see all subnets the selected OT device is associated with. [VLAN related list](https://www.servicenow.com/docs/access?context=ot-assets-related-links-and-lists&family=zurich&ft:locale=en-US) : The VLAN related list was added to the OT device form view to show the VLANs associated with a device. [Use CMDB groups to add OT context to IT CIs](https://www.servicenow.com/docs/access?context=use-cmdb-groups-it-ot-conversion&family=zurich&ft:locale=en-US) : When you use CMDB groups to add OT context to IT CIs, you can no longer create an Automated IT OT Bulk Contextualization record with more than one CMDB group. [Automated IT OT Bulk Contextualization - Using CMDB groups scheduled job](https://www.servicenow.com/docs/access?context=use-cmdb-groups-it-ot-conversion&family=zurich&ft:locale=en-US) : The Automated IT OT Bulk Contextualization - Using CMDB groups scheduled job can only process 10,000 CIs at one time. If you have more than 10,000 CIs, the remaining CIs will be processed in the next job run. [Admin role dependency](https://www.servicenow.com/docs/access?context=granular-admin-roles&family=zurich&ft:locale=en-US) : Several new granular admin roles were added to enable developers to complete administrative configuration tasks without requiring the full admin role. | [ ] ## Removed Between your current release family and Zurich, some Operational Technology Manager features or functionality were removed. {#dfrn3-operationaltechnologymanager-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | * The New button has been removed from the All OT Devices list view and its corresponding list views. * The New button has been removed from the Equipment Model Entities related list in the Quality Inspection Control System \[cmdb_ci_ot_qics\] form. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Operational Technology Manager features or functionality were deprecated. {#dfrn3-operationaltechnologymanager-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | * The OT Manager dashboard is no longer available in the Industrial Workspace. * Starting with the Yokohama release, Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. | | Yokohama | * For the Service Graph Connector for Microsoft Excel, the following items were deprecated on the ServiceNow AI Platform: * The SG OT Excel Staging Task table * The Staging task reference on the SG OT Excel Staging table * The OT Manager dashboard is no longer available in the Industrial Workspace. * Starting with the Yokohama release, Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console) is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. * The SG OT Excel Staging Task table * The Staging task reference on the SG OT Excel Staging table | | Zurich | * The New button was removed from the following related lists for users with read-only access to a site: * Network Adapters * Memory Modules * Software Installed * IP Addresses * Network Adapters * Memory Modules * Software Installed * IP Addresses | [ ] ## Activation information Review information on how to activate Operational Technology Manager. {#dfrn3-operationaltechnologymanager-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Install Operational Technology Manager by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Activation information : Install Operational Technology Manager by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Important: Operational Technology Manager is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Operational Technology Manager by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Operational Technology Manager is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Operational Technology Manager we have noted them here. {#dfrn3-operationaltechnologymanager-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Operational Technology Manager we have noted them here. {#dfrn3-operationaltechnologymanager-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Operational Technology Manager, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologymanager-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Operational Technology Manager we have noted them here. {#dfrn3-operationaltechnologymanager-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Operational Technology Manager we have noted them here. {#dfrn3-operationaltechnologymanager-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * Track your OT device data with the new Operational Technology Visibility dashboard. * Group OT devices using CMDB groups to support non-CMDB tables that must be converted from IT to OT. * Compare sites by key metrics in the Industrial Workspace using the OT Progress Scorecard. * Track tasks related to your OT system on the OT Action-Oriented Landing Page in the Industrial Workspace. * Map IP addresses to OT devices through the SyncIPAddressToOT scheduled job. * Use the Configuration Management Database (CMDB) OT class model updates and UI enhancements. * Use the updates and UI enhancements for the Pre-import OT Worksheet Entry Review (POWER) tool to help import and classify your OT device data. See [Operational Technology Manager](https://www.servicenow.com/docs/access?context=operational-technology-manager&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * View the Operational Technology Manager (OT) device-to-device connections with additional information such as port and protocol values. * Review the OT applications and versions that you have installed on the About Industrial Workspace page. * Keep your OT device data updated by using the Configuration Management Database (CMDB) OT class model updates and UI enhancements. * Track your OT device data with the new Operational Technology Visibility dashboard. * Group OT devices using CMDB groups to support non-CMDB tables that must be converted from IT to OT. * Keep your OT device data updated by using the Configuration Management Database (CMDB) OT class model updates and UI enhancements. * Improve the processes for importing and classifying your OT device data with updates and UI enhancements for the Pre-import OT Worksheet Entry Review (POWER) tool. See [Operational Technology Manager](https://www.servicenow.com/docs/access?context=operational-technology-manager&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Help promote system security by using Enhanced Access Control for OT. * Get a deeper look into your OT network with the OT network map in the Industrial Workspace, where you can view a site, its subnets, and the OT devices in each subnet. * Keep your OT device data updated by using the Configuration Management Database (CMDB) OT class model updates and UI enhancements. See for [Operational Technology Manager](https://www.servicenow.com/docs/access?context=operational-technology-manager&family=zurich&ft:locale=en-US) more information. | [ ]