Combined Opportunity Marketplace release notes for upgrades from Xanadu to Zurich

zurich Combined Product Files

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zurich

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zurich Combined Product Files

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delta3zx

Combined Opportunity Marketplace release notes for upgrades from Xanadu to Zurich

Release version: Zurich

Updated August 11, 2026

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Summary of Combined Opportunity Marketplace release notes for upgrades from Xanadu to Zurich

This consolidated release notes document covers all updates, new features, changes, and important upgrade information for ServiceNow's Opportunity Marketplace from the Xanadu through Zurich releases. It is designed to help you prepare for your upgrade by summarizing enhancements and modifications across these versions.

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Key Features Introduced

Expanded Opportunity Types (Xanadu): In addition to Internal jobs, Opportunity Marketplace now supports Projects, Gigs, and Volunteer opportunities, which are temporary and time-bound roles.
Opportunity Owner Persona (Xanadu): Introduces an opportunity owner role responsible for creating, publishing, and managing opportunities, including reviewing applicants with match scores.
Enhanced Browsing and Detail Views (Xanadu): Employees can better search and browse opportunities aligned with their skills and preferences, with detailed views showing required and preferred skills alongside individual match scores.
Project Opportunity Creation via Import (Yokohama): Opportunity owners can create project-type opportunities by importing project details from ServiceNow Project Workspace, streamlining opportunity creation based on existing project data.
Access Control Enhancements (Yokohama): Ability to assign multiple user criteria groups to opportunities to finely control who can view and apply for them.

Important Upgrade Considerations

No feature removals or deprecations occurred between Xanadu and Zurich releases.
To create Project-type opportunities by importing from Project Workspace, users must have both Opportunity Marketplace and Project Workspace applications installed and possess specific roles, including resourceuser and snppmread.
No updates or changes were noted specifically for the Zurich release regarding new features, changes, removals, deprecations, browser requirements, accessibility, or localization.
Activation of Opportunity Marketplace requires installation via the ServiceNow Store, as noted in the Yokohama release.
Required plugins and products for Opportunity Marketplace include Talent Development modules and Skills Intelligence, primarily introduced in Xanadu.

Practical Benefits for ServiceNow Customers

Ability to diversify and manage various temporary opportunity types beyond internal jobs enhances workforce agility.
Opportunity owners gain comprehensive control over opportunity lifecycle and applicant evaluation, improving talent matching.
Importing projects from Project Workspace reduces manual effort and ensures opportunity data consistency.
Granular access control helps tailor opportunity visibility to appropriate employee groups, increasing relevance and engagement.
Clear role and product prerequisites ensure your team is properly equipped to utilize all functionalities effectively.

Consolidated page of all release notes for Opportunity Marketplace from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Opportunity Marketplace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Opportunity Marketplace to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for Opportunity Marketplace.


Release	Release notes
Xanadu	Explore Opportunity Marketplace (OPM) Opportunity Marketplace originally had a single opportunity type, Internal jobs. In the Xanadu release there are three additional opportunity types Projects, Gigs, and Volunteer. These opportunity types differ from traditional opportunities in that they’re temporary for a fixed duration. The duration can be short-term or long-term, but not permanent. Introduced the opportunity owner persona The Opportunity owner is the leader or host of the opportunity. Owners can create and publish opportunities to the marketplace for employees to view and apply to. Additionally, Opportunity owners can manage and view status updates to their opportunities from the Opportunities you own dashboard. Owners use the detail pages to review and select applicants. Applicants are employees who have applied for an opportunity. The applicant review experience includes match scores based on how well an employee meets the skills and criteria specified for the role. Enhanced opportunities browsing Employees can search and browse opportunities that match their preferences and skills from the Other opportunities page. Enhanced detail views of opportunities and roles Employees can view the details of the opportunities and roles from an opportunity's details page. Employees see the required and preferred skills and understand their match scores for one or more roles. The opportunity details help employees to understand their own strengths and weaknesses compared to a role they’re interested in applying for.
Yokohama	Create project opportunities by importing project details from Project Workspace Opportunity owners create gigs, projects, and volunteer opportunities. Opportunity details for Project type opportunities can be imported from projects in the ServiceNow Project Workspace. These opportunities are different from internal jobs. OPM enables you to manage any opportunities that you create and track applications. The ability to create opportunities is based on user criteria. Select multiple user criteria groups Access to opportunities is controlled by assigning user criteria groups to an opportunity. From the Opportunity details page of the Create an opportunity widget, you can select multiple user criteria to manage access to the opportunity.
Zurich	No updates for this release.

Changes

Between your current release family and Zurich, some changes were made to existing Opportunity Marketplace features.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Import Project Workspace project information to create an opportunity Opportunity Marketplace opportunity owners can create Project Opportunity types by importing projects from the ServiceNow® Project Workspace. Note: Creating a project opportunity type by importing a project file is only available to users with both ServiceNow Project Workspace and Opportunity Marketplace installed. An opportunity owner must have the following roles assigned to them to create a Project type opportunity by importing project details from Project Workspace. reource_user Resource management process If you’re assigned the resource_user role, you can be a resource requester. sn_ppm_read The sn_ppm_read role provides read-only access to the Portfolio, Program, and Timecard dashboards along with the Resources report to the assigned users. Select multiple user criteria groups Opportunity owners can select multiple user criteria groups from the Who can views this opportunity? field on the Opportunity details page. For more information, see Create opportunities in Opportunity Marketplace.
Zurich	No updates for this release.

Removed

Between your current release family and Zurich, some Opportunity Marketplace features or functionality were removed.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some Opportunity Marketplace features or functionality were deprecated.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate Opportunity Marketplace.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Install Opportunity Marketplace by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Zurich	No updates for this release.

Additional requirements

If any additional requirements were introduced or changed for Opportunity Marketplace we have noted them here.


Release	Release notes
Xanadu	Required plugins and products Talent Development SKU Manager Hub Proactive Prompts Skills Intelligence Employee Profiles Talent Development Core
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for Opportunity Marketplace we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for Opportunity Marketplace, such as specific requirements or compliance levels.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for Opportunity Marketplace we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for Opportunity Marketplace we have noted them here.


Release	Release notes
Xanadu	No updates for this release.
Yokohama	Opportunity owners can select multiple user criteria when creating opportunities. Import an opportunity from the ServiceNow Project Workspace. Importing a project from the Project Workspace is only available with the Project type opportunity. See Opportunity Marketplace overview for more information.
Zurich	No updates for this release.