--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Password Reset release notes for upgrades from Xanadu to Zurich # Combined Password Reset release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Password Reset release notes for upgrades from Xanadu to Zurich This consolidated release notes page summarizes the updates, new features, changes, deprecations, and important upgrade information for the ServiceNow Password Reset feature across releases from Xanadu through Zurich. It is designed to help ServiceNow customers prepare for and understand the impact of upgrading Password Reset to the Zurich release. Show full answer Show less ## Important Upgrade Information * **Pre- and post-upgrade tasks:** Customers should review and complete necessary tasks before upgrading to Zurich. * **Activation:** Password Reset is a ServiceNow AI Platform feature active by default across all these releases. ## New Features * **Yokohama:** Introduced Deny ACLs to enhance security by restricting access to Password Reset tables for non-authenticated users. * **Zurich:** No new features were added for Password Reset. ## Changes * **Xanadu:** Added the glide.pwdreset.onetime.token.validity property to control the expiration duration of password reset URLs, defaulting to one hour. * **Zurich:** The new default Coral theme is applied for portals, web, and mobile experiences using Next Experience or Core UI. Coral offers a fresh, brand-neutral look with an optional dark theme to improve usability and reduce eye strain. * **Yokohama:** No changes were made. ## Deprecations * **Yokohama:** Password Reset workflows were deprecated and replaced by flows in the base system for most users, except zBoot users who must continue using the Password Reset flows. * **Xanadu and Zurich:** No deprecations noted. ## Security Enhancements * Enhanced security was applied by disabling sandbox mode for client-callable script includes and by implementing Deny ACLs on Password Reset tables. ## Accessibility * The Coral theme introduced in Zurich includes a dark theme option for web and mobile, aimed at improving readability and reducing eye strain. ## Additional Notes * No features or functionalities were removed in any of the releases. * There are no additional requirements, browser requirements, localization updates, or highlights beyond those noted above. Consolidated page of all release notes for Password Reset from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Password Reset release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Password Reset to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-passwordreset-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Password Reset. {#dfrn3-passwordreset-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Deny ACLs for Password Reset Access](https://www.servicenow.com/docs/access?context=r_InstalledWithPasswordReset&family=yokohama&ft:locale=en-US) : Enhance the security of Password Reset related tables by restricting access to non-authenticated users through Deny ACLs. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Password Reset features. {#dfrn3-passwordreset-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | [Enhancing Password Reset Security URL](https://www.servicenow.com/docs/access?context=password-reset-global-properties&family=xanadu&ft:locale=en-US) : Control the expiration duration of a password reset URL by setting the `glide.pwd_reset.onetime.token.validity` property. By default, the URL is valid for one hour. | | Yokohama | No updates for this release. | | Zurich | Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Password Reset features or functionality were removed. {#dfrn3-passwordreset-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Password Reset features or functionality were deprecated. {#dfrn3-passwordreset-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Password Reset workflows are deprecated and have been replaced by flows in the base system for most users. zBoot users must still use the Password Reset flows. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Password Reset. {#dfrn3-passwordreset-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | Password Reset is a ServiceNow AI Platform feature that is active by default. | | Yokohama | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | | Zurich | Activation information : Password Reset is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Password Reset, such as specific requirements or compliance levels. {#dfrn3-passwordreset-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Password Reset we have noted them here. {#dfrn3-passwordreset-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | Control the duration of the validity of the Password Reset URL provided in a notification email. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Enhanced security for all client-callable script includes by switching off the sandbox mode. * Enhanced security access for Password Reset tables. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=yokohama&ft:locale=en-US) for more information. | | Zurich | Coral is the new default theme for Next Experience and Core UI, offering a more modern experience. See [Password Reset](https://www.servicenow.com/docs/access?context=password-reset-landing-page&family=zurich&ft:locale=en-US) for more information. | [ ]