--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Patient Support Services release notes for upgrades from Xanadu to Zurich # Combined Patient Support Services release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Patient Support Services release notes for upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive view of the Patient Support Services updates spanning from the Xanadu release through to Zurich. It is designed to assist you in preparing for your upgrade by summarizing new features, changes, removals, deprecations, and other key information across these releases. Show full answer Show less ## Upgrade Preparation and Important Notes * **Pre- and post-upgrade tasks:** Review and complete any necessary tasks before upgrading Patient Support Services to Zurich. * **Release updates summary:** For each release family (Xanadu, Yokohama, Zurich), there are no updates or changes to Patient Support Services features or functionality, except for deprecation starting in Yokohama. * **Deprecation notice:** Beginning with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer installed on new instances but remains supported. For further details, refer to the official deprecation process documentation. ## Feature Changes and Updates Across the Xanadu, Yokohama, and Zurich releases, there were no new features introduced, no changes made to existing features, and no removals of functionality in Patient Support Services. ## Additional Considerations * No updates were made regarding activation procedures, additional requirements, browser requirements, accessibility, localization, or highlight information for Patient Support Services across these releases. ## What to Expect When upgrading Patient Support Services from Xanadu to Zurich, the product remains functionally consistent with no feature updates or removals. However, be aware of the deprecation process initiated in Yokohama, which affects installation on new instances going forward. This ensures you can plan accordingly for future support and migration strategies. Consolidated page of all release notes for Patient Support Services from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Patient Support Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Patient Support Services to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-patientsupportservices-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Patient Support Services. {#dfrn3-patientsupportservices-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Patient Support Services features. {#dfrn3-patientsupportservices-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Patient Support Services features or functionality were removed. {#dfrn3-patientsupportservices-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Patient Support Services features or functionality were deprecated. {#dfrn3-patientsupportservices-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Starting with the Yokohama release, Patient Support Services is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Patient Support Services. {#dfrn3-patientsupportservices-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Patient Support Services, such as specific requirements or compliance levels. {#dfrn3-patientsupportservices-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Patient Support Services we have noted them here. {#dfrn3-patientsupportservices-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]