--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Performance Analyzer release notes for upgrades from Xanadu to Zurich # Combined Performance Analyzer release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Performance Analyzer release notes for upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive summary of Performance Analyzer updates from the Xanadu release through the Zurich release. It is designed to assist you in preparing for your upgrade by outlining new features, changes, activation instructions, and other relevant information specific to Performance Analyzer during this upgrade path. Show full answer Show less ## Key Features in Zurich * **Automatic Availability:** Starting with Zurich, Performance Analyzer is automatically available on your instance. For earlier releases, it must be installed from the ServiceNow Store. * **Filter by Duration:** View aggregate performance data over selectable time frames ranging from the last 15 minutes up to the last 7 days. Metrics include total UI time, download time, performance trends, and historical comparisons. * **Application Metrics:** Filter and analyze metrics such as total UI time and download time by application, including detailed page route performance. * **Page Route Metrics:** Drill down into specific page routes within an application to review interaction metrics including timestamps, interaction types, UI and download times, and record details. * **Interaction Metrics:** Access detailed waterfall views for individual interactions, showing resource-level performance details during that interaction. * **Waterfall and Request Flow Visualization:** Performance data is displayed as execution sequences in structured, tree-like timelines directly on your instance, enhancing insight into page load times. * **Aggregated Metrics Access:** Easily access aggregated performance metrics by applications and page routes to support troubleshooting and optimization efforts. ## Changes, Removals, Deprecations There were no updates, removals, or deprecations of Performance Analyzer features between Xanadu and Zurich other than the introduction of new features described above. ## Activation and Installation For Zurich and later, Performance Analyzer is included automatically. For earlier releases, you must install it from the ServiceNow Store by submitting a request. The ServiceNow Store also provides cumulative release notes and version history for the application. ## Additional Notes * No new browser requirements, accessibility changes, localization considerations, or other highlighted information were introduced between Xanadu and Zurich. * Pre- and post-upgrade tasks should be reviewed and completed as necessary before upgrading to Zurich. ## What This Means for You Upgrading to Zurich streamlines your access to Performance Analyzer by eliminating the need for manual installation and providing enhanced, granular performance data views. These improvements enable you to better monitor application and page route performance, identify bottlenecks through detailed interaction waterfalls, and efficiently analyze performance trends over customizable time frames---all directly within your ServiceNow instance. Consolidated page of all release notes for Performance Analyzer from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Performance Analyzer release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Performance Analyzer to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-performanceanalyzer-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Upgrade information : Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer on earlier instances, install Performance Analyzer from the ServiceNow® Store. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Performance Analyzer. {#dfrn3-performanceanalyzer-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Filter by duration](https://www.servicenow.com/docs/access?context=filter-application-metrics-by-duration&family=zurich&ft:locale=en-US) : Select a duration from the last fifteen minutes to the last seven days to view the aggregate data from that time period for each of your applications. The aggregate data includes total UI time, download time, trends, and a comparison to previous performance over that duration. [Application metrics](https://www.servicenow.com/docs/access?context=get-application-metrics&family=zurich&ft:locale=en-US) : Select an application to filter metrics by total UI time and download time, as well as view page route performance. [Page route metrics](https://www.servicenow.com/docs/access?context=get-page-route-metrics&family=zurich&ft:locale=en-US) : Select a page route within an application to view interaction metrics including timestamps, interaction types, total UI time, download time, and record. [Interaction metrics](https://www.servicenow.com/docs/access?context=get-interaction-metrics&family=zurich&ft:locale=en-US) : Select an interaction within a page route to view a waterfall with details for each resource on the page during that interaction. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Performance Analyzer features. {#dfrn3-performanceanalyzer-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Performance Analyzer features or functionality were removed. {#dfrn3-performanceanalyzer-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Performance Analyzer features or functionality were deprecated. {#dfrn3-performanceanalyzer-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Performance Analyzer. {#dfrn3-performanceanalyzer-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Performance Analyzer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Performance Analyzer, such as specific requirements or compliance levels. {#dfrn3-performanceanalyzer-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Performance Analyzer we have noted them here. {#dfrn3-performanceanalyzer-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | * View a waterfall or request flows displayed as executions sequences in a structured tree-like timeline. * Receive page load time data directly on the instance. * Access aggregated metrics by application and routes. See [Performance Analyzer](https://www.servicenow.com/docs/access?context=performance-analyzer-landing&family=zurich&ft:locale=en-US) for more information. | [ ]