--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Pre-Visit Management release notes for upgrades from Xanadu to Zurich # Combined Pre-Visit Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Pre-Visit Management release notes for upgrades from Xanadu to Zurich This consolidated document provides an overview of Pre-Visit Management release notes relevant for ServiceNow customers upgrading from the Xanadu release family through Yokohama to Zurich. It is designed to help you prepare for your upgrade by summarizing new features, changes, removals, deprecations, activation steps, requirements, and other important information across these releases. Show full answer Show less ## Key Details for Upgrading * **Upgrade Preparation:** Review the pre- and post-upgrade tasks before upgrading to Zurich to ensure a smooth transition. * **New Features, Changes, and Removals:** There are no new features, changes, or removals in Pre-Visit Management from Xanadu through Zurich. * **Deprecation Notice:** Starting with Yokohama, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. Details are available in the ServiceNow Knowledge Base article KB0867184. * **Activation and Requirements:** There are no updates or changes related to activation, additional requirements, browser requirements, accessibility, localization, or highlights for Pre-Visit Management across these releases. ## What You Can Expect When upgrading Pre-Visit Management from Xanadu to Zurich: * The product functionality remains stable with no feature additions or removals. * You should be aware of the deprecation plan initiated in Yokohama, signaling eventual phase-out. * No changes to activation processes or system requirements are needed. * Pre-Visit Management will continue to be supported through Zurich despite the deprecation plan. Consolidated page of all release notes for Pre-Visit Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Pre-Visit Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Pre-Visit Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-previsitmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Pre-Visit Management features. {#dfrn3-previsitmanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Pre-Visit Management features or functionality were removed. {#dfrn3-previsitmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Pre-Visit Management features or functionality were deprecated. {#dfrn3-previsitmanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Pre-Visit Management. {#dfrn3-previsitmanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Pre-Visit Management, such as specific requirements or compliance levels. {#dfrn3-previsitmanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Pre-Visit Management we have noted them here. {#dfrn3-previsitmanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]