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# Combined Product Catalog Management and Pricing Management release notes for upgrades from Xanadu to Zurich

# Combined Product Catalog Management and Pricing Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 21 minutes to read
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This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Combined Product Catalog Management and Pricing Management release notes for upgrades from Xanadu to Zurich

This consolidated release notes document guides ServiceNow customers through the upgrade path for Product Catalog Management and Pricing Management from the Xanadu release family through to Zurich.
It highlights important upgrade tasks, new features, changes, and activation details to help you plan and implement upgrades effectively while maximizing the value of these capabilities within your Sales Customer Relationship Management environment.
Show full answer Show less  

## Important Upgrade Considerations

* **Xanadu to Yokohama:** After upgrading to Yokohama, run a scheduled job to enable multiple product configurations for configurable offerings, allowing sales agents to create multiple customized child product instances. Review and adjust pricing plans as the default plan has been updated with new renewal adjustment steps.
* **Yokohama to Zurich:** Zurich introduces a new default pricing plan with steps to calculate net pricing and roll-ups for configurable products. Existing custom pricing plans require updating to include these new steps to maintain pricing functionality. Enable the CPQ Configurator by setting a system property if transitioning from the legacy configurator. To use AI Search capabilities, install prerequisite plugins before upgrade and configure AI Search settings post-upgrade.

## Key Features Introduced Between Xanadu and Zurich

### Product Catalog Management

* **Location-Based Transactions:** Filter product catalogs based on service locations to show only eligible products, improving order accuracy for specific service or installation sites.
* **Product Offer Eligibility:** Use advanced business rules and matrices to dynamically control product visibility and eligibility in catalogs and quotes.
* **Product Offer Bundling:** Support bundled offers with associated product specifications and hierarchies, enabling complex product structures.
* **Multiple Configurations:** Allow multiple configurations for child product offerings within configurable products, enhancing customization.
* **Product Offering Blueprints:** Create and manage blueprints defining configurable product structures and rules through the CPQ Configurator to guide accurate configuration.
* **Complex Characteristics:** Define product characteristics with advanced data types for nuanced configurations, supporting complex product requirements.
* **Transient Product Offerings:** Define single-use products such as installation services that are fulfilled once and tracked differently in order management.
* **AI Search:** Support semantic, multi-language, and typo-tolerant search in product catalogs to help agents and customers find relevant product offerings quickly.
* **Coral Theme and Dark Mode:** Enhance user experience across portals and mobile with a modern interface and optional dark mode to reduce eye strain.

### Pricing Management

* **Configurable Pricing Plans:** Define detailed sequences of pricing rules and calculations including new steps for renewal adjustments, net price calculation, line and header roll-ups, and derived pricing.
* **Subscription Revenue Metrics:** View recurring revenue data in opportunities and quotes to assess subscription financial value.
* **Sales Agreement Price Lists:** Automatically generate hierarchical and multi-price lists linked to sales agreements for flexible pricing strategies.
* **Derived Product Pricing:** Create dynamic pricing relationships where product prices are based on other products or transaction values, updated in real time during quoting.
* **Price and Quantity Ramps:** Enable scheduled changes in pricing and quantities over time to support evolving deal structures.
* **Cost-Based Attribute Adjustments:** Calculate product costs based on product attributes for accurate margin calculations in quotes.
* **Pricing API Integration:** Use the Pricing REST API to connect Pricing Management with external applications and the CPQ Configurator.

## Changes and Enhancements

* Improved product catalog hierarchy visualization with toggle options for specification and offer hierarchy views.
* Alphabetical sorting of categories, characteristic options, and child offers by default, customizable by catalog admins.
* Enhanced configuration UI with better display and aggregation of messages and visual indicators for incomplete configurations.
* Expanded validation rules for pricing and product eligibility matrices to ensure data integrity.
* Support for minor edits to published product offerings and specifications without needing version creation.
* Export and import enhancements for complex catalog entities, including complex characteristics and version management.

## Activation and Additional Requirements

Product Catalog Management and Pricing Management are included with Sales Customer Relationship Management store applications and do not require separate activation. Depending on your entitlements, you can install additional applications from the ServiceNow Store such as the Product and Pricing Rules application and the CPQ Integration application for advanced configurator and blueprint capabilities.

## Accessibility and Localization

The Coral theme introduces a dark mode option for improved accessibility in web and mobile experiences. No new localization requirements or compliance changes were introduced between Xanadu and Zurich.

## What This Enables You to Do

* Deliver tailored product catalogs filtered by location and customer eligibility rules to reduce order errors and improve sales efficiency.
* Configure complex, customizable product offerings with guided blueprints and multiple configuration instances per child product.  
Consolidated page of all release notes for Product Catalog Management and Pricing Management from Xanadu to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Product Catalog Management and Pricing Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Product Catalog Management and Pricing Management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | If you're using the extension point sn_csm_pricing.PricingAdjustmentsExtensionPoint for pricing adjustments, change the default pricing plan (introduced in the November 2024 release) after upgrading. The pricing plan steps for the Configuration Component Price Adjustment and Standard Price Adjustment matrices are not applicable. As pricing admin or manager, remove the steps for these matrices from the default pricing plan. 1. Navigate to AllPricingPricing Plans. 2. Select the published Default Pricing Plan. 3. Select Copy. 4. In the pricing plan copy, go to the Pricing Plan steps related list. 5. Select the rows for the Apply configuration component adjustments step (Sequence 50) and the Apply contextual adjustments step (Sequence 60) and select Delete in the Actions on selected rows menu. 6. Select Update. 7. Publish the pricing plan copy. |
| Yokohama | Upgrade information :   After upgrading to the May 2025 release of Sales Customer Relationship Management applications, you must run a scheduled job that automatically enables the Allow multiple configurations option when your catalog admin creates product offerings with an associated product specification. This job is called Scheduled job with an upgrade script to set 'allow_multiple_configurations' to true on an Offering. When multiple product offering configurations are allowed in configurable opportunities, quotes, or orders, agents can create multiple instances of a child product offering and define custom configurations for each offering instance. Note: The Allow multiple configurations option is always enabled (set to true) for all product offerings that have an associated product specification. However, if the product specification has a child hierarchy, this option is honored only for orders placed through the TMF APIs. For specifications without a hierarchy, the flag is honored across all ordering channels. The May 2025 release provides a default pricing plan that includes a new step, Apply Renewal Adjustment. If you've been using a custom pricing plan from an earlier release, review the default pricing plan, which is in a Retired state after upgrading to the May 2025 release. Determine whether you want to publish the default plan or customize the default pricing plan for your needs and then publish the custom plan to be used. |
| Zurich | Upgrade information :   Pricing Management v15.0.0 provides a default pricing plan that includes new steps to support pricing strategies introduced in this release. If you're using a custom pricing plan from an earlier release, review the default pricing plan, which is in a Retired state after you upgrade. Determine whether you want to publish the default plan or customize the default pricing plan for your needs. The default plan contains new steps for calculating net pricing and roll-up values for configurable products in quotes and orders: Net Price Calculation, Line Rollup, and Header Rollup steps. This pricing functionality existed in previous releases for quotes and orders but wasn't included in the default pricing plan. To retain this previous functionality for quotes and orders, you must add the Net Price Calculation, Line Rollup, and Header Rollup steps in your custom pricing plan before you publish it for use. If you used the legacy product configurator previously and want to use the CPQ Configurator, after upgrading set the sn_prd_pm.enable_advanced_configuration system property to true. When set to true, this property enables the CPQ Configurator. If you want to use AI Search for product catalog searches, before upgrading install ServiceNow Otto for Sales Automation, which includes the plugins needed for AI Search functionality. After upgrading, complete various steps to implement AI Search. These steps include running a scheduled job to set up AI Search and enabling AI Search in the product catalog interface by setting the enable_ai_search_in_catalog system property to true. For details on these configuration steps, see [Configuring AI Search for product catalog search](https://www.servicenow.com/docs/access?context=configure-ai-search-prod-catalog&family=zurich&ft:locale=en-US). |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Product Catalog Management and Pricing Management.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__10}

| Release | Release notes |
|-|-|
| Xanadu | **Product Catalog Management features** [Location-based transactions](https://www.servicenow.com/docs/access?context=config-location-transaction&family=xanadu&ft:locale=en-US) :   Enable agents to specify a service location in the product catalog UI and display only the eligible products for that location when they're adding products to opportunities, quotes, and orders. Agents can create line items for the specified location, as well as copy line items to multiple service or installation locations in the same opportunity, quote, or order. Set up eligibility rules to filter the product catalog, catalog categories, or product offerings by service location. [Control cascading quantity values in child product offerings](https://www.servicenow.com/docs/access?context=som-activate-cascade-quantity&family=xanadu&ft:locale=en-US) :   Control how quantity values on top-level product offerings are cascaded to child lines. [Product offer eligibility](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=xanadu&ft:locale=en-US) :   Use business rules to filter the product catalog, product categories, and product offerings dynamically, displaying only eligible product offerings for a customer in the product catalog. Define the business rules using product eligibility matrices. If you're using sales agreements, the product catalog displays only the eligible product offers set in the sales agreement. The November 2024 release provides the following: * Version 2 of product eligibility matrices: Supports eligibility rules based on transaction line attributes along with document header attributes. * System-defined context variables for service locations: Service City, Service State, Service Country, and Service Zip context variables are available to specify service locations in the product eligibility and pricing matrices. [Product offer bundling with product specifications](https://www.servicenow.com/docs/access?context=som-offer-bundles-with-specs&family=xanadu&ft:locale=en-US) :   Support bundling of offers that have an associated product specification or specification hierarchy. For example, you can create a product offer that has an associated product specification and indicate whether to inherit the characteristics from the child specifications in addition to the parent specification. **Pricing Management features** [Configurable pricing plan](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=xanadu&ft:locale=en-US) :   Define the sequence of steps in which pricing rules and calculations are applied. The November 2024 release provides a default pricing plan. You can customize the default plan by copying it and then adding new steps, modifying existing steps, changing the sequence of steps, and adding conditions for running an existing step. [Subscription revenue metrics](https://www.servicenow.com/docs/access?context=som-subscription-pricing&family=xanadu&ft:locale=en-US) :   View system-calculated recurring revenue amounts for product and service subscriptions in opportunities and quotes. These amounts help sales agents and sales managers assess the financial value of monthly and annual subscriptions. [Sales Agreement price lists](https://www.servicenow.com/docs/access?context=pricing-management&family=xanadu&ft:locale=en-US) :   If you're using the Sales Agreement feature, a published sales agreement price list is generated automatically when a sales agent creates a sales agreement from a completed quote. The sales agreement price list reflects the final unit price for each product captured in the sales agreement and is valid for the start and end dates specified for the agreement. To learn more about sales agreements, see [Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=xanadu&ft:locale=en-US). The November 2024 release supports hierarchical price lists and multiple price lists for a sales agreement. Hierarchical price lists enable agents to negotiate different pricing for an offer depending on whether it is sold in the context of a bundle or parent offer or as a standalone product. If multiple price lists exist for a sales agreement, the default price list used is based on currency and the sales agreement. Agents can select from different options, products, and characteristics within a configurable bundle or product, which determines what is available as part of the sales agreement and resulting order. |
| Yokohama | [Product offering recommendations](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=yokohama&ft:locale=en-US) :   Provide sales agents with offer recommendations for upselling or cross-selling additional products in quotes. Product catalog admins create the offer recommendations for sellable products. Sales agents can view the recommendations when adding products to quotes from the product catalog or when reviewing the lines items for a quote. [Product catalog and product configurator in the Business Portal for Order Management](https://www.servicenow.com/docs/access?context=order-mgt-create-an-order-using-customer-portal&family=yokohama&ft:locale=en-US) :   Enable customers to view the product catalog and order products using the product configurator in the Business Portal for Order Management. |
| Zurich | [AI Search queries in the product catalog interface](https://www.servicenow.com/docs/access?context=configure-ai-search-prod-catalog&family=zurich&ft:locale=en-US) :   Enable semantic search features that agents and customers can use in the product catalog to find relevant product offerings. Users can search by product offer attributes, characteristics, and child offerings, and also view auto-complete suggestions. AI Search supports queries with synonyms, multi-languages, Boolean operators, and auto-correction (typo handling). Product catalog admins can configure stop words, synonyms, and rules that control the search results displayed. [Derived product pricing](https://www.servicenow.com/docs/access?context=configuring-related-product-pricing&family=zurich&ft:locale=en-US) :   Define dynamic product pricing relationships between products, where the price for a product is derived from the price of another product or transaction-level values, such as the total quote value or annual contract value (ACV). When sales or order agents add the product to a quote or order, they can see how the product price is derived in real time. [Price and quantity ramps](https://www.servicenow.com/docs/access?context=defining-products-with-ramps&family=zurich&ft:locale=en-US) :   Enable product catalog admins to identify configurable product offerings for which pricing ramps can be created. These product offerings must also have the recurring pricing method. Sales agents create price ramps for quote lines that define and schedule pricing and quantity changes as product deals evolve over a given time period. [Product pricing changes related to MACD activities](https://www.servicenow.com/docs/access?context=net-pricing-sp-contracts&family=zurich&ft:locale=en-US) :   Support different price bases, such as original prices, fresh prices, or zero prices, used to calculate pricing for products during MACD activities. [Create configurable offerings and blueprints](https://www.servicenow.com/docs/access?context=som-create-configurable-prod-offerings&family=zurich&ft:locale=en-US) :   Enable product catalog admins to generate blueprints for configurable products using the CPQ Configurator. A blueprint contains the product attributes, product relationships, product and pricing rules, and child products that control the structure of a configurable product offering. It also contains configuration rules, such as inclusion, exclusion, and determination. Blueprints drive the agent and customer experience when configurable products are added using the configurator. Catalog admins can review and update an offering blueprint in the CPQ Configurator, then publish the product offering to the product catalog. [Complex characteristics](https://www.servicenow.com/docs/access?context=som-product-config-add-characteristics&family=zurich&ft:locale=en-US) :   Starting with Product Catalog Management Core v13.0, enable product catalog admins to define product and specification characteristics using an object-based structure that supports the following data types: integer, decimal, date and date time, and data arrays. For example, product catalog admins can use these new data types to define characteristics for communication products, such as routing characteristics, that have nested levels of characteristics and characteristic options. These complex characteristics can then be used to define conditions for setting decomposition, attribute propagation, and compatibility rules. * Agents can view and select the complex characteristics available for configurable product offerings when creating opportunities, quotes, and orders. Complex attributes are displayed as separate nodes in the product hierarchy tree of the legacy product configurator interface. * Fulfillment agents can perform fulfillment tasks that capture complex characteristic data for new or MACD orders. * Customers can view and select complex characteristics when using the Business Portal to order configurable products. Note: Complex characteristics aren't supported in the CPQ Configurator. [Cost-based attribute adjustments](https://www.servicenow.com/docs/access?context=create-cost-attribute-adjustment&family=zurich&ft:locale=en-US) :   Enable pricing admins or managers to set different product costs based on product attributes, such as model or size, by using cost book-specific or product offering-based adjustments for cost book lines. Previously, only a single cost amount was captured for a product offering, even if the product had different attributes that affected the product cost. These adjustments determine the base product cost used to calculate profit margins for sales agents when they create quotes for customers. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Product Catalog Management and Pricing Management features.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__18}

| Release | Release notes |
|-|-|
| Xanadu | **Product Catalog Management changes** [Product catalog hierarchy visualization](https://www.servicenow.com/docs/access?context=som-catalog-hierarchy&family=xanadu&ft:locale=en-US) :   Toggle the view to show the specification hierarchy along with the offer hierarchy or show just the offer hierarchy using the Catalog Hierarchy tab for a product offering. Configuration UI changes : * Sorting of product entities: Product catalog categories and categories are now displayed in alphabetic order. Characteristic options and child offers in the configuration UI are also displayed in alphabetical order, unless product catalog admins set a different display order when defining the associated product offerings. * [Configurable products for sales agreements](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=xanadu&ft:locale=en-US): Agents can select from the different options for products and characteristics within a configurable bundle or product. These selections determine what product offerings are available as part of the sales agreement when creating orders from sales agreements. * Improved the display and aggregation of alerts, error, and information messages in the Configuration UI to provide more context. Added visual indicators that indicate when a configuration is incomplete. [Configuration State Model API Framework enhancements](https://www.servicenow.com/docs/access?context=som-open-state-management-model&family=xanadu&ft:locale=en-US) :   Use the configuration state model to control various features in the product configurator. For example, you can define different default product configurations displayed to your agents, based on context, such as role or sales channel. You can also control the quantity values that agents can enter on a configuration node or optionally define info messages that are triggered for specific conditions that you set. **Pricing Management changes** Changing a published price list :   Starting with the Xanadu release, you can change only the Description and price list End date fields in a published price list. You can continue to add price list lines. [Copy a price list](https://www.servicenow.com/docs/access?context=copy-price-list&family=xanadu&ft:locale=en-US) :   Duplicate a published price list, its price list lines, and any related attribute adjustments and decision tables, without having to re-create the price list and its price list lines. For example, you can copy a published price list and its price list lines and use the price list copy for another account or location. [Cost book enhancements](https://www.servicenow.com/docs/access?context=pricing-management&family=xanadu&ft:locale=en-US) :   Create multiple cost books for a given currency and set a default cost book for a given currency. You can also do the following: * [Copy a cost book](https://www.servicenow.com/docs/access?context=copy-cost-book&family=xanadu&ft:locale=en-US). * Manage the default cost books used and set cost book validation rules by using the [Cost Book Defaulting Matrix](https://www.servicenow.com/docs/access?context=som-control-default-costbook&family=xanadu&ft:locale=en-US). * Customize the default cost book logic called by other SOM applications by using the [DefaultCostBookExtensionPoint extension point](https://www.servicenow.com/docs/access?context=extension-points-som-pricing&family=xanadu&ft:locale=en-US). [Matrix rule validations](https://www.servicenow.com/docs/access?context=configuring-rule-validations&family=xanadu&ft:locale=en-US) :   Use predefined validation rules or create your own rules to validate the context variables, such as mandatory inputs, in pricing and product eligibility rule matrices. Each validation definition has a script that identifies the context variables to be validated and the corresponding error or warning messages that are displayed in the matrix decision table, depending on the validation results. Name change for Pricing Matrix Management application :   Starting with the Xanadu release, the Pricing Matrix Management application is renamed as the Product and Pricing Rules application (sn_csm_price_mtrx plugin). The application includes the product catalog eligibility matrices introduced in this release as well as the pricing matrices. |
| Yokohama | [Multiple configurations](https://www.servicenow.com/docs/access?context=multiple-child-offering-configurations&family=yokohama&ft:locale=en-US) :   Define child product offerings that can have multiple configurations in configurable opportunities, quotes, and orders. Agents can clone or split a child product offering to create multiple product offering instances. Each quantity for an offering instance can then have its own unique configuration. [Transient product offerings](https://www.servicenow.com/docs/access?context=configuring-transient-products&family=yokohama&ft:locale=en-US) :   Define single-use product offerings, such as installation services or consulting services, as transient products that are fulfilled in ServiceNow Order Management. After orders for transient products are fulfilled, sold product or product inventory records are created but have an Inactive status. Move, Add, Change, Delete (MACD) actions aren't supported for the sold product or product inventory records of transient products. [Configurable pricing plan enhancements](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=yokohama&ft:locale=en-US) : * Apply Renewal Adjustment step: This new step determines whether a contract renewal adjustment, either a markup or markdown amount or percentage, is to be calculated and applied. For example, as a pricing admin, you might want to apply a pricing uplift of a fixed amount at contract renewal. This renewal adjustment step is enabled by default, but you can change or remove it in a custom configurable pricing plan. * Extension point updates: The ListPriceExtensionPoint, which gathers the data needed to make required adjustments, now includes the adjustment data for contract renewals. [Needs analysis in CRM Workspace](https://www.servicenow.com/docs/access?context=configuring-needs-analysis&family=yokohama&ft:locale=en-US) :   Starting with the Yokohama release, the options for configuring a needs analysis are available in the List view of the CRM Workspace and can be found by navigating to Needs. [Volume-based pricing](https://www.servicenow.com/docs/access?context=configure-volume-pricing&family=yokohama&ft:locale=en-US) :   Set volume discounts for product offerings based on the product quantity. |
| Zurich | [Support minor changes to published product offerings and specifications](https://www.servicenow.com/docs/access?context=minor-updates-published-offerings-specs&family=zurich&ft:locale=en-US) :   Make minor changes to published versions of a product offering or specification, without creating a version. Minor updates include changes such as modifying the product offering display name, description, or product image. [Configurable product offerings](https://www.servicenow.com/docs/access?context=som-create-product-offering&family=zurich&ft:locale=en-US) :   The Create Product Offering form, used when creating product offerings, has two new options. The Configurable option indicates that the product offering is configurable and that it can be customized by agents and customers using the CPQ Configurator. The Enable ramps option indicates that price ramps can be defined for a configurable product. [CSM Pricing API](https://www.servicenow.com/docs/access?context=csm-pricing-api&family=zurich&ft:locale=en-US) :   Use the Pricing REST API to enable integration of Pricing Management features with external applications. The CPQ Configurator is integrated with the Pricing REST API, to display pricing information for configurable products. [Published pricing and product eligibility matrices](https://www.servicenow.com/docs/access?context=edit-published-matrices&family=zurich&ft:locale=en-US) :   Starting with Context Rules Management v9.1.0, published pricing and product eligibility matrices can't be edited. To change a published matrix, pricing or product catalog admins must generate a new version of the matrix. If needed, admins can use the allow_edit_on_published_matrices system property to enable editing of pricing and product eligibility matrices. Coral theme :   Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. [Enhancements for exporting and importing product catalog entities between ServiceNow instances](https://www.servicenow.com/docs/access?context=export-import-product-catalog-entities&family=zurich&ft:locale=en-US) :   Support the export and import of product catalog-related entities: * Product Catalog Management Core V15.0.0: During import, the system checks for minor updates to product offerings and specifications in the target version and imports them accordingly. * Product Catalog Management Core v13.0.0 * Export catalog entities, such as complex characteristic hierarchies, default values for characteristics including complex characteristics for product offerings and specifications, catalog entity versions in any order, and more, such as fetching referenced specifications during export. For details, see [Export catalog entities](https://www.servicenow.com/docs/access?context=export-product-catalog-entities&family=zurich&ft:locale=en-US). * Import catalog entities, such as complex characteristic hierarchies, default values for characteristics including complex characteristics for product offerings and specifications, catalog entity versions in any order, and more, such as suppressing validation of business rule errors in logs. For details, see [Import product catalog entities](https://www.servicenow.com/docs/access?context=import-product-catalog-entities&family=zurich&ft:locale=en-US). [Configurable pricing plan enhancements](https://www.servicenow.com/docs/access?context=configuring-pricing-plan&family=zurich&ft:locale=en-US) : * Pricing plan changes in Pricing Management v15.0.0 * Input Price Point column: Identifies the input for a pricing step. * Output Price Point column: Identifies the output resulting from the pricing step. * Analyze line changes step: This step uses the Delta Price Treatment Matrix to define how adjustments to sold products or contracts are handled by the pricing engine. * Annual Price Increase Adjustments for Ramps: This step applies the percentage Annual Price Increase to the list price of products that have pricing ramps enabled. Sales agents specify the percentage increase when they create price ramps. * Net Price Calculation step: This step calculates the net price using any automatic and manual adjustments made in quotes or orders. * Line Rollup step: This step uses the net price to calculate the cumulative pricing fields in quote and order lines that are rolled up to the parent line of bundled products. * Header Rollup step: This step calculates total pricing values, such as total annual or total monthly amounts, displayed at the header level. * Derived Price Calculation step: This step calculates the line prices using the Derived Pricing Matrix that defines the pricing source and the unit base list price for the price list line. * Calculate Delta Prices step: This step calculates product pricing during MACD activities using different price point bases, as configured by the pricing admin. * Pricing plan changes in Pricing Management v13.0.0 * Apply Attribute-based Cost Adjustment step: This new step applies an attribute-based cost adjustment, either a percentage or markup or markdown of the cost book line cost. The pricing engine uses the cost adjustment to determine product costs when calculating margins for quote lines. * The Fetch Cost and Fetch Price List Price steps have been renamed Fetch Base Cost and Fetch Base Price List Price. |
[ ]

## Removed

Between your current release family and Zurich, some Product Catalog Management and Pricing Management features or functionality were removed.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Product Catalog Management and Pricing Management features or functionality were deprecated.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__34}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Product Catalog Management and Pricing Management.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | The Product Catalog Management and Pricing Management features are included with each store application and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrices and the Product Configurator feature from the ServiceNow Store. |
| Yokohama | Activation information :   The Product Catalog Management and Pricing Management features are included with each store application and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrices and the product configurator feature from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). |
| Zurich | Activation information :   The Product Catalog Management and Pricing Management features are included with Sales Customer Relationship Management store applications and don't need activation. Depending on your entitlements, you can install the Product and Pricing Rules application for pricing and product eligibility matrices and the CPQ Integration application for the CPQ Configurator from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: Product Catalog Management and Pricing Management are available in the ServiceNow Store. The blueprint feature introduced in this release is provided with the CPQ Integration application available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Product Catalog Management and Pricing Management we have noted them here.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__58}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Product Catalog Management and Pricing Management, such as specific requirements or compliance levels.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__66}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | Accessibility information : Dark theme :   The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. |
[ ]

## Localization information

If there are specific localization considerations for Product Catalog Management and Pricing Management we have noted them here.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__74}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Product Catalog Management and Pricing Management we have noted them here.  
{#dfrn3-productcatalogmanagementandpricingmanagement-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | * Enable sales agents and managers to create opportunities, quotes, and orders for service or installation locations. * Use a configurable pricing plan that defines the sequence in which pricing rules and calculations, such as list price and various adjustments are applied. * Enable sales agents to create sales agreements with configurable product offerings. * Sell the right products and reduce the risk of order errors by setting rules that enable only eligible products from the product catalog to be added to quotes and orders. * Fulfill complex orders for bundled product offers that reference product specifications or product specification hierarchies. * Streamline the quote and order process for your agents by setting the default product configurations displayed in the product configurator. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=xanadu&ft:locale=en-US) and [Pricing Management](https://www.servicenow.com/docs/access?context=pricing-management&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | * Enable agents to create multiple configurations of child product offerings in configurable products and customize the options and characteristics for each child product instance. * Identify single-use product offerings, such as installation services, with a transient flag to differentiate them from products that are maintained as active sold products or product inventory. * Provide the options to choose a drop-down or radio control to display characteristics of type choice in the product configurator UI. * Give sales agents a list of recommended product offerings that can be added to complement or supplement products in quotes. * Enable pricing admins to set pricing adjustments based on the quantity of product offerings in a quote or order. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=yokohama&ft:locale=en-US) and [Pricing Management](https://www.servicenow.com/docs/access?context=pricing-management&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | * Support AI-powered semantic search queries to find relevant product offerings and service specifications in the product catalog interface. * Generate and update product offering blueprints that guide the accurate configuration of customizable products by agents and customers. * Enable sales agents to create price and quantity ramps, a pricing strategy for increasing product pricing and quantity amounts over specified time periods. * Define pricing on product offers based on the price of other product offers or transaction context variables. * Use product characteristics to adjust product costs, which are then used in margin calculations for sales quotes. See [Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&family=zurich&ft:locale=en-US) and [Pricing Management](https://www.servicenow.com/docs/access?context=pricing-management&family=zurich&ft:locale=en-US) for more information. |
[ ]

*[\>]: and then