--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Redox Inbound Integration release notes for upgrades from Xanadu to Zurich # Combined Redox Inbound Integration release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Redox Inbound Integration Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive view of all updates related to the Redox Inbound Integration as they upgrade from the Xanadu release family to Zurich. It is designed to help you prepare for the upgrade by summarizing new features, changes, removals, deprecations, and other important information across these release families. Show full answer Show less Notably, the document confirms that across all reviewed releases---Xanadu, Yokohama, and Zurich---there were no new features, changes, removed features, activation updates, additional requirements, browser requirements, accessibility, localization, or highlight information affecting the Redox Inbound Integration. ## Key Information for Upgrading * **Pre- and Post-Upgrade Tasks:** Customers should review and complete any necessary tasks before and after upgrading to Zurich, although no specific tasks are indicated as changed. * **Deprecation Notice:** Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but continues to be supported. Customers should consult the Now Support Knowledge Base article KB0867184 for detailed guidance on this deprecation process. ## What Customers Can Expect * The Redox Inbound Integration remains functionally consistent through the upgrade from Xanadu to Zurich with no new features or functional changes introduced. * Despite the lack of updates, the integration's deprecation process has begun, signaling a forthcoming phase-out in future releases. * There are no changes to activation procedures, additional system requirements, browser compatibility, accessibility standards, or localization considerations during this upgrade path. This information ensures that ServiceNow customers relying on Redox Inbound Integration can plan their upgrade to Zurich with confidence, understanding that existing functionality remains stable and supported, but should anticipate eventual deprecation in future releases. Consolidated page of all release notes for Redox Inbound Integration from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Redox Inbound Integration release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Redox Inbound Integration to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-redoxinboundintegration-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Redox Inbound Integration. {#dfrn3-redoxinboundintegration-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Redox Inbound Integration features. {#dfrn3-redoxinboundintegration-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Redox Inbound Integration features or functionality were removed. {#dfrn3-redoxinboundintegration-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Redox Inbound Integration features or functionality were deprecated. {#dfrn3-redoxinboundintegration-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Redox Inbound Integration. {#dfrn3-redoxinboundintegration-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Redox Inbound Integration we have noted them here. {#dfrn3-redoxinboundintegration-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Redox Inbound Integration we have noted them here. {#dfrn3-redoxinboundintegration-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Redox Inbound Integration, such as specific requirements or compliance levels. {#dfrn3-redoxinboundintegration-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Redox Inbound Integration we have noted them here. {#dfrn3-redoxinboundintegration-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Redox Inbound Integration we have noted them here. {#dfrn3-redoxinboundintegration-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]