--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Sales Agreement Management release notes for upgrades from Xanadu to Zurich # Combined Sales Agreement Management release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Sales Agreement Management release notes for upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive view of Sales Agreement Management updates from the Xanadu through Zurich releases. It assists in preparing for upgrades by summarizing new features, changes, activations, and other relevant information across these releases. Show full answer Show less ## Key Features * **Xanadu:** Introduced the Sales Agreement Management application enabling creation of sales agreements from quotes. These agreements capture essential details such as buyer and seller information, validity periods, and product/service quantities and pricing. * **Yokohama:** Added REST APIs to import, export, and synchronize sales agreements with external systems, enhancing integration capabilities. Also introduced a Request Tracker feature allowing agents to monitor the progress of sales agreement creation from quotes. * **Zurich:** No new features introduced for Sales Agreement Management. ## Changes, Removals, and Deprecations No changes, removed features, or deprecations were made to Sales Agreement Management between Xanadu, Yokohama, and Zurich releases. ## Activation and Additional Information * **Activation:** Sales Agreement Management is available through the ServiceNow Store as of the Yokohama release. Customers should consult activation instructions there. * **Additional Requirements, Browser, Accessibility, and Localization:** No updates or changes were noted for these areas across the releases. ## Practical Implications for ServiceNow Customers When upgrading from Xanadu to Zurich, customers benefit from foundational sales agreement creation functionality and enhanced integration and tracking capabilities introduced in Yokohama. There are no breaking changes or removals to disrupt existing use. Activation via the ServiceNow Store is necessary starting in Yokohama, so plan accordingly. This consolidated information helps streamline upgrade planning and ensures you leverage all current capabilities of Sales Agreement Management. Consolidated page of all release notes for Sales Agreement Management from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Sales Agreement Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Sales Agreement Management to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-salesagreementmanagement-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Sales Agreement Management. {#dfrn3-salesagreementmanagement-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Sales Agreement Management application](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=xanadu&ft:locale=en-US) : Create sales agreements from quotes to capture the scope and conditions for future sales transactions between a buyer and a seller.​ A sales agreement contains information such as details about the buyer and seller, the validity period of the agreement, and the quantities​ and pricing of the products and services. | | Yokohama | [REST APIs for Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) : Import, export, and synchronize sales agreements with external systems through REST APIs. [Request Tracker on Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) : Enable agents to monitor the progress of sales agreement creation from quotes by using the Request Tracker. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Sales Agreement Management features. {#dfrn3-salesagreementmanagement-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Sales Agreement Management features or functionality were removed. {#dfrn3-salesagreementmanagement-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Sales Agreement Management features or functionality were deprecated. {#dfrn3-salesagreementmanagement-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Sales Agreement Management. {#dfrn3-salesagreementmanagement-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Important: Sales Agreement Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Sales Agreement Management we have noted them here. {#dfrn3-salesagreementmanagement-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Sales Agreement Management we have noted them here. {#dfrn3-salesagreementmanagement-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Sales Agreement Management, such as specific requirements or compliance levels. {#dfrn3-salesagreementmanagement-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Sales Agreement Management we have noted them here. {#dfrn3-salesagreementmanagement-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Sales Agreement Management we have noted them here. {#dfrn3-salesagreementmanagement-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | Create sales agreements from quotes to capture the agreed scope and prices for future sales transactions between a buyer and a seller. See [Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * REST APIs enable customers to synchronize sales agreements with external systems. * Monitor the progress of sales agreement creation from quotes. See [Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&family=yokohama&ft:locale=en-US) for more information. | | Zurich | No updates for this release. | [ ]