--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Service Creator release notes for upgrades from Xanadu to Zurich # Combined Service Creator release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Service Creator Release Notes for Upgrades from Xanadu to Zurich This consolidated release notes page provides ServiceNow customers with a comprehensive view of changes to Service Creator across releases from Xanadu through Zurich. It is designed to support your upgrade planning by summarizing new features, changes, removals, deprecations, and other relevant information. Show full answer Show less ## Important Upgrade Information * No updates or feature changes were introduced in the Xanadu, Yokohama, or Zurich releases for new features, changes, removals, activation, additional requirements, browser requirements, accessibility, or localization related to Service Creator. * The Zurich release marks the beginning of Service Creator's deprecation process: it will be hidden and no longer available for activation, though support continues. Customers should review the Now Support Knowledge Base article on the deprecation process for details. ## Key Outcomes for ServiceNow Customers * If you are upgrading to Zurich, plan for the gradual phasing out of Service Creator functionality as it is being deprecated. * No new features or changes require action during this upgrade cycle, simplifying the upgrade path. * Maintain awareness of the deprecation timeline to adjust your service creation workflows accordingly. This information enables customers to prepare effectively for their upgrades, ensuring continuity while planning for future transitions away from Service Creator. Consolidated page of all release notes for Service Creator from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Service Creator release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Service Creator to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicecreator-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Service Creator. {#dfrn3-servicecreator-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Service Creator features. {#dfrn3-servicecreator-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some Service Creator features or functionality were removed. {#dfrn3-servicecreator-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Service Creator features or functionality were deprecated. {#dfrn3-servicecreator-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Starting with Zurich release, Service Creator is being prepared for future deprecation. It will be hidden and no longer available for activation but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. | [ ] ## Activation information Review information on how to activate Service Creator. {#dfrn3-servicecreator-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Service Creator we have noted them here. {#dfrn3-servicecreator-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Service Creator we have noted them here. {#dfrn3-servicecreator-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Service Creator, such as specific requirements or compliance levels. {#dfrn3-servicecreator-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Service Creator we have noted them here. {#dfrn3-servicecreator-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Service Creator we have noted them here. {#dfrn3-servicecreator-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ]