--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined ServiceNow Vault release notes for upgrades from Xanadu to Zurich # Combined ServiceNow Vault release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined ServiceNow Vault Release Notes for Upgrades from Xanadu to Zurich This consolidated guide assists ServiceNow customers in preparing for upgrading ServiceNow Vault from the Xanadu release through to the Zurich release. It combines all cross-family release notes, highlighting new features, important upgrade tasks, and activation details. The document also clarifies that there were no updates, removals, or deprecations in most interim releases, focusing primarily on the Zurich release enhancements. Show full answer Show less ## Important Upgrade Information * Before upgrading to Zurich, customers must install the following prerequisite applications: **Data Discovery, Data Privacy, Data Anonymization, Field Encryption,** and **Zero Trust Access**. * Field Encryption, Data Discovery, and Data Privacy can be automatically installed using the Vault Console, simplifying setup. ## New Features in Zurich Release * **ServiceNow Vault Console Dashboard:** Provides a centralized view to monitor and manage cloud encryption metrics across Vault tools. * **AI Guidance:** The Ask Now Assist panel offers AI-driven recommendations directly within the Vault console. * **Guided Setup:** Facilitates quick initiation of ServiceNow Vault usage, specifically for **Financial Services** and **Customer Service Management** applications, including autoclassification of sensitive data. ## Changes, Removals, and Deprecations No changes, removals, or deprecations were introduced between Xanadu and Zurich releases, ensuring continuity of existing Vault functionalities. ## Activation and Installation * ServiceNow Vault is available for installation via the **ServiceNow Store**. Customers must request the application through the store to activate it. * The ServiceNow Store website provides access to all available apps and guidance on submitting installation requests. * Cumulative release notes and version history for all released apps can be found in the ServiceNow Store release notes. ## Additional Information No updates were made to additional requirements, browser compatibility, accessibility, localization, or highlights from Xanadu through Zurich releases. ## Zurich Patch 4 Highlights * Enhanced cloud encryption metric management through the Vault Console dashboard. * Improved AI-driven assistance with the Ask Now Assist panel. * Expanded guided setup to support autoclassification of sensitive data within Financial Services and Customer Service Management applications. * Streamlined navigation across security tools from the centralized Vault Console dashboard. By upgrading to the Zurich release family, ServiceNow customers gain a more integrated, AI-assisted, and user-friendly Vault experience that simplifies sensitive data management and enhances encryption oversight. Consolidated page of all release notes for ServiceNow Vault from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family ServiceNow Vault release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading ServiceNow Vault to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-servicenowvault-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Upgrade information : To install ServiceNow Vault, the following must be installed: * [Data Discovery](https://www.servicenow.com/docs/access?context=data-discovery-landing&family=zurich&ft:locale=en-US) * [Data Privacy](https://www.servicenow.com/docs/access?context=data-privacy-landing&family=zurich&ft:locale=en-US) * [Data anonymization](https://www.servicenow.com/docs/access?context=dps-data-anonymization&family=zurich&ft:locale=en-US) * [Field Encryption](https://www.servicenow.com/docs/access?context=field-encryption&family=zurich&ft:locale=en-US) * [Zero Trust Access](https://www.servicenow.com/docs/access?context=session-access&family=zurich&ft:locale=en-US) Note: Field Encryption, Data Discovery, and Data Privacy can be automatically installed using Vault Console. | [ ] ## New features Between your current release family and Zurich, new features were introduced for ServiceNow Vault. {#dfrn3-servicenowvault-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [ServiceNow Vault console dashboard](https://www.servicenow.com/docs/access?context=vault-dashboard&family=zurich&ft:locale=en-US) : * Manage and monitor cloud encryption metrics. * Get AI guidance using the Ask Now Assist panel. * Explore more detail for each metric. [ServiceNow Vault console dashboard](https://www.servicenow.com/docs/access?context=vault-dashboard&family=zurich&ft:locale=en-US) : Monitor your sensitive data in ServiceNow Vault with a comprehensive dashboard. The dashboard view shows metrics from each of the ServiceNow Vault tools and provides easy access to them. [Guided Vault](https://www.servicenow.com/docs/access?context=guided-vault&family=zurich&ft:locale=en-US) : Use guided setup to quickly start using ServiceNow Vault on the following applications: * [Financial Services](https://www.servicenow.com/docs/access?context=fso-overview&family=zurich&ft:locale=en-US) * [Customer Service Management](https://www.servicenow.com/docs/access?context=c_CustomerServiceManagement&family=zurich&ft:locale=en-US) | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing ServiceNow Vault features. {#dfrn3-servicenowvault-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Removed Between your current release family and Zurich, some ServiceNow Vault features or functionality were removed. {#dfrn3-servicenowvault-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some ServiceNow Vault features or functionality were deprecated. {#dfrn3-servicenowvault-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate ServiceNow Vault. {#dfrn3-servicenowvault-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Activation information : Install ServiceNow Vault by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Important: ServiceNow Vault is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for ServiceNow Vault we have noted them here. {#dfrn3-servicenowvault-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for ServiceNow Vault we have noted them here. {#dfrn3-servicenowvault-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for ServiceNow Vault, such as specific requirements or compliance levels. {#dfrn3-servicenowvault-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for ServiceNow Vault we have noted them here. {#dfrn3-servicenowvault-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for ServiceNow Vault we have noted them here. {#dfrn3-servicenowvault-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US) * Manage and monitor cloud encryption metrics. * Get AI guidance using the Ask Now Assist panel in Vault console. * Use guided setup to begin autoclassifying sensitive data within [Financial Services](https://www.servicenow.com/docs/access?context=fso-overview&family=zurich&ft:locale=en-US) and [Customer Service Management](https://www.servicenow.com/docs/access?context=c_CustomerServiceManagement&family=zurich&ft:locale=en-US) applications. * Monitor and review critical sensitive data metrics from the centralized ServiceNow Vault Console dashboard. * Navigate between security tools efficiently using the ServiceNow Vault Console dashboard. See [ServiceNow Vault](https://www.servicenow.com/docs/access?context=servicenow-vault-landing&family=zurich&ft:locale=en-US) for more information. | [ ]