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sourceDocument: zurich Combined Product Files
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich

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    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - zurich Combined Product Files

ft:clusterId :

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---

# Combined Site Reliability Operations release notes for upgrades from Xanadu to Zurich

# Combined Site Reliability Operations release notes for upgrades from Xanadu to Zurich {#ariaid-title1}

Release version: Zurich  
Updated October 8, 2026  
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## Summary of Combined Site Reliability Operations Release Notes for Upgrades from Xanadu to Zurich

This consolidated release notes document provides ServiceNow customers with a comprehensive view of changes, new features, and important upgrade information for Site Reliability Operations (SRO) spanning the releases from Xanadu through Yokohama to Zurich.
It is designed to assist you in preparing for your upgrade by summarizing all relevant updates in one place.
Show full answer Show less  

## Key Information for Upgrading to Zurich

* **Pre- and Post-upgrade Tasks:** Review and complete any necessary tasks before and after upgrading to Zurich to ensure a smooth transition.
* **No Updates in Most Releases:** There are no new features, changes, removals, or activation updates for SRO between Xanadu, Yokohama, and Zurich releases, simplifying the upgrade process.

## Deprecations

Starting with the Yokohama release, **Release Management v2** within Site Reliability Operations is prepared for future deprecation. It will be hidden and not activated on new instances but remains supported. Customers are encouraged to use the **Digital Product Release** for the latest experience in this area. This information is critical for planning future upgrades and feature adoption.

## Highlight Changes

In the Yokohama release, the Site Reliability Operations and Site Reliability Metrics applications have been replaced by the new **Service Reliability Management** application. Customers should refer to Service Reliability Management for updated capabilities and workflows.

## Additional Notes

* There are no updates related to activation procedures, additional system requirements, browser requirements, accessibility, or localization from Xanadu through Zurich.
* If a release has no updates for a specific area, a note is included for clarity, ensuring customers are fully informed.

## What This Means for ServiceNow Customers

For customers currently using Site Reliability Operations, the upgrade from Xanadu to Zurich is largely straightforward, with minimal changes affecting existing functionality. The primary considerations are the deprecation of Release Management v2 and the transition to Service Reliability Management for enhanced application support. This enables customers to maintain operational stability while planning for future feature adoption and modernization within their reliability management workflows.  
Consolidated page of all release notes for Site Reliability Operations from Xanadu to Zurich.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Site Reliability Operations release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Site Reliability Operations to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-sitereliabilityoperations-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## New features

Between your current release family and Zurich, new features were introduced for Site Reliability Operations.  
{#dfrn3-sitereliabilityoperations-summary__entry__10}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Changes

Between your current release family and Zurich, some changes were made to existing Site Reliability Operations features.  
{#dfrn3-sitereliabilityoperations-summary__entry__18}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Removed

Between your current release family and Zurich, some Site Reliability Operations features or functionality were removed.  
{#dfrn3-sitereliabilityoperations-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Zurich, some Site Reliability Operations features or functionality were deprecated.  
{#dfrn3-sitereliabilityoperations-summary__entry__34}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Starting with the Yokohama release, Release Management v2 is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. Digital Product Release provides the latest experience for this functionality. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
| Zurich | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Site Reliability Operations.  
{#dfrn3-sitereliabilityoperations-summary__entry__42}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Site Reliability Operations we have noted them here.  
{#dfrn3-sitereliabilityoperations-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Site Reliability Operations we have noted them here.  
{#dfrn3-sitereliabilityoperations-summary__entry__58}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Site Reliability Operations, such as specific requirements or compliance levels.  
{#dfrn3-sitereliabilityoperations-summary__entry__66}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Site Reliability Operations we have noted them here.  
{#dfrn3-sitereliabilityoperations-summary__entry__74}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
| Zurich | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Site Reliability Operations we have noted them here.  
{#dfrn3-sitereliabilityoperations-summary__entry__82}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Site Reliability Operations and Site Reliability Metrics (extends SRO) store applications are replaced with Service Reliability Management application. See [Service Reliability Management](https://www.servicenow.com/docs/access?context=sr-landing-page&family=yokohama&ft:locale=en-US) for more information. |
| Zurich | No updates for this release. |
[ ]


