--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined UI Builder release notes for upgrades from Xanadu to Zurich # Combined UI Builder release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined UI Builder release notes for upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with a comprehensive summary of UI Builder updates and enhancements from the Xanadu release through Zurich. It is designed to assist you in preparing for your upgrade by outlining new features, changes, activation details, and important considerations relevant to UI Builder across these releases. Show full answer Show less ## Key Features * **Declarative Screen Conditions (Xanadu):** Control page visibility using a condition builder without scripting. * **Contextual Sidebar with Tabs (Xanadu):** Simplified configuration of the sidebar using a Tabs component for vertical tab sets. * **Responsive Page Layouts (Xanadu):** Ability to create tailored pages for different device screen sizes. * **Multi-Source Data Retrieval (Xanadu):** Easily add and map data from various sources into a single component. * **Multiple Forms on a Page (Xanadu):** Support for adding multiple forms and form controllers within a single page. * **Now Assist Panel (Zurich, Version 28.2):** A floating, drag-enabled AI-powered assistant that helps build pages by adding components, binding data, adjusting layouts, and providing page insights such as component count and access permissions. * **Component Builder Enhancements (Zurich):** Define test values to simulate page parameters for previewing and validating component behavior during development. * **Generative AI Integration (Zurich):** Easily add AI capabilities to pages, components, or controllers and receive conversational AI help directly within UI Builder. * **Custom Component Creation (Zurich):** Build and configure reusable custom components for use across multiple pages and experiences. * **Improved Experience View (Zurich):** Enhanced usability features include collapsible page variants, searchable and filterable page lists, and automatic pagination for better management of large experiences. * **Page Type Specification (Zurich):** New page Type dropdown in the Create a page wizard to help identify and filter pages within experience views. * **Cross-Experience Page Sharing (Zurich):** Share and reuse pages across different workspaces without rebuilding content, saving time and simplifying maintenance. * **Event Tracking and Alerts (Zurich):** Add events to track components with unsaved changes and configure alerts to auto-dismiss globally or individually. ## Changes and Improvements * The Now Assist panel transitioned from a fixed to a floating, draggable panel to enhance workflow flexibility. * The Experience view was redesigned to improve navigation and management of pages and variants in large experiences. ## Activation and Requirements * UI Builder remains active by default and can be updated to the latest version via the ServiceNow Store. * Internet Explorer is not supported for UI Builder in all relevant releases. * The expanded drop-down menus for column properties now support screen readers, improving accessibility compliance. ## Practical Benefits for ServiceNow Customers * Declarative and low-code tools reduce the need for scripting, accelerating page and component creation. * Responsive design capabilities ensure pages work well across desktops, tablets, and mobile devices. * AI-powered assistance streamlines development with real-time guidance and generative capabilities embedded in the UI Builder. * Enhanced usability features, such as improved navigation and page sharing, simplify management of complex digital experiences. * Accessibility improvements ensure better support for users relying on assistive technologies. Consolidated page of all release notes for UI Builder from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family UI Builder release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading UI Builder to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-uibuilder-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for UI Builder. {#dfrn3-uibuilder-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | [Set screen conditions declaratively](https://www.servicenow.com/docs/access?context=control-conditions-for-your-variant&family=xanadu&ft:locale=en-US) : Control the visibility of pages using a condition builder as an alternative to writing a script. [Configure contextual sidebar with tabs](https://www.servicenow.com/docs/access?context=add-contextual-sidebar&family=xanadu&ft:locale=en-US) : The Contextual sidebar component now uses the Tabs component as a foundation instead of viewports for simplified configuration as a vertical set of tabs. [Control page layout for different device sizes](https://www.servicenow.com/docs/access?context=responsive-authoring&family=xanadu&ft:locale=en-US) : Create tailored pages that are appropriate for different size screens. [Retrieve data from varied sources for a component](https://www.servicenow.com/docs/access?context=multi-source-data-configuration&family=xanadu&ft:locale=en-US) : More easily add data from different data sources to a single component based on field mappings. [Support for multiple forms on a page](https://www.servicenow.com/docs/access?context=add-forms-to-ui-builder-pages&family=xanadu&ft:locale=en-US) : Add multiple forms and form controllers to a single page. | | Yokohama | No updates for this release. | | Zurich | [Build pages and gain page insights using the Now Assist panel in UI Builder.](https://www.servicenow.com/docs/access?context=using-ui-builder-agent&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, use Now Assist to add components, bind data, adjust layouts, and get page insights such as number of components, data resource information, and access permissions. [Add test values in Component Builder](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : As of UI Builder Version 28.2, define simulated page parameters to preview and validate how customer components behave during development. [Utilize AI on pages you are building](https://www.servicenow.com/docs/access?context=add-skill&family=zurich&ft:locale=en-US) : Easily add generative AI capabilities to any page, component, or controller [Get conversational help with the Now Assist panel](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : Ask questions directly in the Now Assist panel to receive immediate AI-driven guidance without leaving UI Builder. [Build and customize components](https://www.servicenow.com/docs/access?context=component-builder&family=zurich&ft:locale=en-US) : Build custom components and configure them to be used across pages and experiences. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing UI Builder features. {#dfrn3-uibuilder-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [Use the floating Now Assist panel to streamline your workflow](https://www.servicenow.com/docs/access?context=uib-now-assist-panel&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the fixed Now Assist panel has been replaced with a drag-enabled floating panel improving layout flexibility and workflow visibility. [Specify your page type in the Create a page wizard](https://www.servicenow.com/docs/access?context=create-page&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Create a page wizard now includes a pageType dropdown field. This new field helps you to later identify and filter important pages within the Experience view list, especially helpful in large experiences with many pages. [Explore the newly enhanced Experience view](https://www.servicenow.com/docs/access?context=nav-uib&family=zurich&ft:locale=en-US) : As of UI Builder version 28.2, the Experience view has improved usability in the following ways: * Pages and their variants appear collapsed by default for a cleaner, more focused view. * Locate pages and variants with ease utilizing the search field. * Search by name, URL, URL type, or variant, and toggle between filters for a cleaner, more intuitive page list. * Pagination is automatically enabled when 10 or more pages are present. [Add events to track components with unsaved changes](https://www.servicenow.com/docs/access?context=dirty-state-event&family=zurich&ft:locale=en-US) : Use an event to quickly identify modified components. [Configure alerts to auto-dismiss](https://www.servicenow.com/docs/access?context=uib-configure-alerts&family=zurich&ft:locale=en-US) : Enable alerts to auto-dismiss across an experience by configuring all of them in the experience settings or individually through an event. [Use pages across experiences](https://www.servicenow.com/docs/access?context=use-across-pages&family=zurich&ft:locale=en-US) : Share and reuse pages across workspaces without switching contexts or rebuilding content to help save time and simplify maintenance. | [ ] ## Removed Between your current release family and Zurich, some UI Builder features or functionality were removed. {#dfrn3-uibuilder-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some UI Builder features or functionality were deprecated. {#dfrn3-uibuilder-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate UI Builder. {#dfrn3-uibuilder-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store. | | Yokohama | No updates for this release. | | Zurich | Activation information : UI Builder is active by default. You can update to the latest version of UI Builder by downloading it from the ServiceNow Store. Important: UI Builder is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | Internet Explorer isn't supported for UI Builder. | | Yokohama | No updates for this release. | | Zurich | Browser requirements : Internet Explorer isn't supported for UI Builder. | [ ] ## Accessibility information Review details on accessibility information for UI Builder, such as specific requirements or compliance levels. {#dfrn3-uibuilder-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : The expanded drop-down menus for column properties can be read by screen readers. | [ ] ## Localization information If there are specific localization considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for UI Builder we have noted them here. {#dfrn3-uibuilder-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | * Explore a searchable library of videos, guided tours, and product documentation to develop and practice UI Builder skills. * Take guided tours to learn about features and complete tasks in UI Builder step-by-step. * Improve usability in low-light conditions by using dark theme. * Design pages that look good and function well across a variety of form factors such as laptops, tablets, and mobile devices using responsive authoring. * Fetch information from multiple data sources and more easily bind the data to components of your choice with a new multi-table data resource right from UI Builder. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | No updates for this release. | | Zurich | * Assemble components in a low-code editor by dragging and dropping content from the UIB toolbox onto the stage. * Add Now Assist skills to enhance your page, component, or controller with generative AI capabilities. * Get instant conversational help within UI Builder through the Now Assist Panel. See [UI Builder](https://www.servicenow.com/docs/access?context=ui-builder-overview&family=zurich&ft:locale=en-US) for more information. | [ ]