--- sourceDocument: zurich Combined Product Files sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/delta-xanadu-zurich Release : - zurich ft:locale : - en-US ft:publication_title : - zurich Combined Product Files ft:clusterId : - delta3zx bundleId : - delta3zx --- # Combined Zero Copy Connector Hub release notes for upgrades from Xanadu to Zurich # Combined Zero Copy Connector Hub release notes for upgrades from Xanadu to Zurich {#ariaid-title1} Release version: Zurich Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Combined Zero Copy Connector Hub release notes for upgrades from Xanadu to Zurich This consolidated release notes document provides ServiceNow customers with essential information for upgrading the Zero Copy Connector Hub from the Xanadu release family through to Zurich. It summarizes new features, changes, activation instructions, and other relevant details to ensure a smooth upgrade and optimal use of the product. Show full answer Show less ## New features * **Yokohama release:** Introduced zero copy connections that allow real-time retrieval of external data directly in the ServiceNow AI Platform without copying data into the instance. Data fabric tables were also introduced to enable AI features and application development powered by external data. * **Zurich release:** Added support for real-time data retrieval from Teradata and Amazon S3 tables without duplication. Continued enhancements on zero copy connections and data fabric tables allow seamless integration of external data sources with the ServiceNow AI Platform. ## Changes * **Zurich release:** The SAP ECC and SAP S/4HANA connectors are now certified as primary connectors, indicating full support and reliability for primary integration use cases. * Primary connectors still under development are marked as in preview but remain fully supported by ServiceNow, allowing customers to adopt emerging functionality with confidence. * The default user interface theme for new portal, web, and mobile experiences is now the Coral theme, offering a modern, brand-neutral look with an optional dark mode to improve accessibility and user comfort. ## Activation information Zero Copy Connector Hub is available for installation from the ServiceNow Store. Customers must request the app through the store, and it requires activation of the Zero Copy Connectors app (sndatafabriczcc), which involves a separate subscription. This ensures that customers can access the latest capabilities with proper licensing. ## Accessibility and User Experience The introduction of the Coral theme includes a dark theme option for web and mobile interfaces, designed to reduce eye strain and enhance readability, aligning with modern accessibility standards. ## Additional notes * No features or functionality were removed or deprecated between Xanadu and Zurich. * There are no new additional requirements or browser-specific considerations introduced in these releases. * Localization and accessibility compliance remain consistent, with no new updates. ## Key outcomes for ServiceNow customers * Enable real-time, zero copy data integration from multiple enterprise sources such as Teradata, Amazon S3, Snowflake, Google BigQuery, and others directly into the ServiceNow AI Platform. * Leverage data fabric tables to enrich AI agents and workflows with external data, enhancing automation and intelligence capabilities. * Benefit from certified primary connectors for SAP systems, ensuring robust and supported integrations. * Improve user experience through updated themes and accessibility options, including a dark mode. * Utilize straightforward activation and subscription processes via the ServiceNow Store to deploy and maintain the Zero Copy Connector Hub. Consolidated page of all release notes for Zero Copy Connector Hub from Xanadu to Zurich. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Zero Copy Connector Hub release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Zero Copy Connector Hub to Zurich Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-zerocopyconnectorhub-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## New features Between your current release family and Zurich, new features were introduced for Zero Copy Connector Hub. {#dfrn3-zerocopyconnectorhub-summary__entry__10} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Established connections](https://www.servicenow.com/docs/access?context=connections-wdf&family=yokohama&ft:locale=en-US) : Retrieve real-time data from external sources directly in the ServiceNow AI Platform, without copying any data to your instance using zero copy connections. [Data fabric tables](https://www.servicenow.com/docs/access?context=data-fabric-tables-wdf&family=yokohama&ft:locale=en-US) : Enable data consumers to access external data on the ServiceNow AI Platform to power AI features and build applications using data fabric tables. | | Zurich | [Connect to Teradata](https://www.servicenow.com/docs/access?context=teradata-wdf&family=zurich&ft:locale=en-US) : Retrieve data from Teradata in real-time without copying or duplicating the data. [Connect to Amazon S3 tables](https://www.servicenow.com/docs/access?context=amazon-s3-tables-wdf&family=zurich&ft:locale=en-US) : Retrieve data from Amazon S3 tables in real-time without copying or duplicating the data. [Established connections](https://www.servicenow.com/docs/access?context=connections-wdf&family=zurich&ft:locale=en-US) : Retrieve real-time data from external sources directly in the ServiceNow AI Platform, without copying any data to your instance using zero copy connections. [Data fabric tables](https://www.servicenow.com/docs/access?context=data-fabric-tables-wdf&family=zurich&ft:locale=en-US) : Enable data consumers to access external data on the ServiceNow AI Platform to power AI features and build applications using data fabric tables. | [ ] ## Changes Between your current release family and Zurich, some changes were made to existing Zero Copy Connector Hub features. {#dfrn3-zerocopyconnectorhub-summary__entry__18} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | [SAP ECC primary connector](https://www.servicenow.com/docs/access?context=sap-ecc-primary-wdf&family=zurich&ft:locale=en-US) : The SAP ECC connector is now certified as a primary connector. [SAP S/4HANA primary connector](https://www.servicenow.com/docs/access?context=sap-s4hana-primary-wdf&family=zurich&ft:locale=en-US) : The SAP S/4HANA connector is now certified as a primary connector. [Primary connectors in preview](https://www.servicenow.com/docs/access?context=primary-connectors-wdf&family=zurich&ft:locale=en-US) : Primary connectors that are still being enhanced to include all planned functionality are now identified as in preview. These connectors are fully supported by ServiceNow®. Coral theme : Coral is now the default theme for new portal, web, and mobile experiences with Next Experience or Core UI enabled. This theme provides a fresh look and feel, featuring brand-neutral illustrations to enhance your user experience. A dark theme option is available for web and mobile experiences. | [ ] ## Removed Between your current release family and Zurich, some Zero Copy Connector Hub features or functionality were removed. {#dfrn3-zerocopyconnectorhub-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Deprecations Between your current release family and Zurich, some Zero Copy Connector Hub features or functionality were deprecated. {#dfrn3-zerocopyconnectorhub-summary__entry__34} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Activation information Review information on how to activate Zero Copy Connector Hub. {#dfrn3-zerocopyconnectorhub-summary__entry__42} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Activation information : Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see [Request Zero Copy Connectors](https://www.servicenow.com/docs/access?context=request-wdf&family=yokohama&ft:locale=en-US). Important: Zero Copy Connector Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | | Zurich | Activation information : Install Zero Copy Connector Hub by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US). Zero Copy Connector Hub is also available with activation of the Zero Copy Connectors app (sn_data_fabric_zcc), which requires a separate subscription. For details, see [Request Zero Copy Connectors](https://www.servicenow.com/docs/access?context=request-wdf&family=zurich&ft:locale=en-US). Important: Zero Copy Connector Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Zero Copy Connector Hub we have noted them here. {#dfrn3-zerocopyconnectorhub-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Zero Copy Connector Hub we have noted them here. {#dfrn3-zerocopyconnectorhub-summary__entry__58} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Zero Copy Connector Hub, such as specific requirements or compliance levels. {#dfrn3-zerocopyconnectorhub-summary__entry__66} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | Accessibility information : Dark theme : The new Coral theme includes a dark theme option for web and mobile experiences. This option is commonly used to alleviate eye strain and improve readability. | [ ] ## Localization information If there are specific localization considerations for Zero Copy Connector Hub we have noted them here. {#dfrn3-zerocopyconnectorhub-summary__entry__74} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | | Zurich | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Zero Copy Connector Hub we have noted them here. {#dfrn3-zerocopyconnectorhub-summary__entry__82} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | * Access enterprise data from external data warehouses including Snowflake, Google BigQuery, and Amazon Redshift, data lakes such as Databricks, and databases, including Oracle. * Retrieve data from external sources in real time without copying any data to your instance using zero copy connections. * Enrich AI agents and workflows on the ServiceNow AI Platform with external data using data fabric tables. See [Workflow Data Fabric Hub](https://www.servicenow.com/docs/access?context=workflow-data-fabric&family=yokohama&ft:locale=en-US) for more information. | | Zurich | * Access enterprise data from external data warehouses including Snowflake, Google BigQuery, and Amazon Redshift, data lakes such as Databricks, and databases, including Oracle. * Retrieve data from external sources in real time without copying any data to your instance using zero copy connections. * Enrich AI agents and workflows on the ServiceNow AI Platform with external data using data fabric tables. See [Workflow Data Fabric Hub](https://www.servicenow.com/docs/access?context=workflow-data-fabric&family=zurich&ft:locale=en-US) for more information. | [ ]